Author: SysAdmin

When a Trusted Name Becomes a Liability

Johnson Controls and its Software House brand have long been considered among the most reputable names in commercial access control. Thousands of enterprise facilities across the country run iSTAR door controllers as the backbone of their physical security programs. That reputation is exactly what makes the recent wave of publicly disclosed vulnerabilities so significant.

Between 2024 and 2026, the Cybersecurity and Infrastructure Security Agency (CISA) issued multiple advisories documenting serious cybersecurity vulnerabilities in the Johnson Controls iSTAR product line, including the iSTAR Ultra, Ultra SE, G2, Edge G2, and the iSTAR Configuration Utility (ICU) tool. These are not theoretical risks. They are documented, catalogued, and publicly disclosed exploits that attackers can reference just as easily as your security team.

DOCUMENTED VULNERABILITIES: Johnson Controls iSTAR (2024-2026)

Unauthorized USB Console Access: Physical access to iSTAR Ultra and Edge G2 controllers running versions prior to 6.9 allows an attacker to access the USB console without authentication, bypassing physical security entirely.

Command Injection (CVE-2025-43875): Improper neutralization of OS command elements across iSTAR Ultra, SE, G2, and Edge G2 devices allows unauthorized command execution that can alter system behavior.

Stack-Based Buffer Overflow: The ICU tool (v6.9.7 and prior) carries stack-based buffer overflow vulnerabilities capable of causing full system failures and access control disruption.

Memory Leaks (CVE-2025-26383): The ICU tool leaks memory from the Windows PC running it, potentially exposing sensitive configuration data to unauthorized parties.

Machine-in-the-Middle Attacks (CVE-2024-32752): Attackers can intercept communication between the ICU tool and iSTAR Pro door controllers to inject commands or silently alter access configurations.

Source: CISA Advisory ICS-25-345-01 and Johnson Controls Trust Center

Why This Matters to IT Managers Specifically

Physical security has historically lived outside the IT conversation. Facilities owned it. Integrators installed it. IT was rarely in the room. That separation no longer holds.

Today, access control systems sit on your network. They communicate with your servers. They store credential data. They connect to your Active Directory. When a vulnerability is disclosed in an access control platform, it is not a facilities problem. It is an IT problem, and in many organizations it is an IT problem that nobody has formally accepted ownership of yet.

The iSTAR advisories make this concrete. A machine-in-the-middle attack that injects commands into your door controllers does not just unlock a door. It potentially exposes the network segment your access control system occupies, compromises audit records, and creates a vector into broader infrastructure. For organizations operating under compliance frameworks, the consequences extend well beyond physical security.

The On-Premise Problem Is Structural, Not Incidental

The iSTAR vulnerabilities are serious. But the more important conversation is about the structural disadvantage every on-premise access control system carries, regardless of manufacturer.

On-premise systems depend on manual firmware updates. Your team has to identify that an update exists, test it, schedule downtime, and execute the patch across every controller at every location. Research consistently shows that the vast majority of organizations running on-premise access control fall significantly behind on firmware maintenance. The iSTAR advisories recommend upgrading to ICU version 6.9.5 or greater and isolating control system networks behind firewalls. For a multi-site enterprise, executing that consistently and verifiably across dozens or hundreds of locations is a significant operational burden that most IT teams are not resourced to absorb.

Cloud-based access control systems eliminate this problem structurally. Security updates are deployed by the platform vendor in real time, across every connected device, without any action required by your internal team. There is no patch cycle to manage, no firmware version to track, and no gap between when a vulnerability is identified and when your systems are protected.

ON-PREMISE VS. CLOUD ACCESS CONTROL: What Changes for IT Teams

Firmware and Security Updates: On-premise requires manual identification, testing, scheduling, and execution at every site. Cloud platforms deploy updates automatically across all devices in real time.

Network Exposure: On-premise controllers must be manually isolated behind firewalls and VPNs. Cloud-native platforms are architected from the ground up to minimize network attack surface, with cellular module options that keep access control off the corporate network entirely.

Audit and Compliance: On-premise systems require manual log management and documentation. Cloud platforms maintain continuous, timestamped, tamper-evident audit trails accessible remotely from a single interface.

Multi-Site Management: On-premise requires site-by-site administration. Cloud platforms provide a single interface to manage credentials, schedules, and access events across all locations simultaneously.

IT Overhead: On-premise places ongoing maintenance responsibility on internal IT or facilities teams. Cloud platforms offload that responsibility to the vendor by design.

What IT Managers Should Do Right Now

Whether your organization runs iSTAR or any other on-premise access control platform, the advisories issued in 2025 and 2026 create a clear set of immediate priorities.

• Audit your current access control platform and firmware versions across all locations.
• Confirm whether your access control network is properly segmented from your corporate infrastructure.
• Identify who in your organization owns responsibility for access control firmware maintenance and whether they have the resources to execute it reliably.
• Request a security posture review from your current access control integrator and ask specifically about known CVEs affecting your installed hardware.
• Evaluate whether a migration to a cloud-native access control platform is the right long-term path for your organization given its size, distributed footprint, and IT capacity.

For many multi-site enterprises, the answer to that last question is already clear. The operational burden of maintaining on-premise physical security at scale, combined with the accelerating pace of disclosed vulnerabilities, has shifted the calculus decisively toward cloud.

The Bottom Line

The Johnson Controls iSTAR advisories are not an indictment of a single manufacturer. They are a reminder of a fundamental reality: on-premise access control systems require continuous, disciplined maintenance to remain secure, and most organizations are not positioned to deliver that consistently at scale.

Cloud-based access control was built to solve exactly this problem. Automatic updates, centralized management, cellular network segmentation, real-time audit trails, and remote credential management are not features. They are structural advantages that eliminate entire categories of risk that on-premise systems cannot escape.

For IT Managers carrying the weight of a growing technology portfolio, physical security should not be one more system demanding manual attention. The right platform takes it off your plate entirely.

Is Your Access Control System Built for Today’s Threats?

Alen Security specializes in cloud-based access control for multi-site enterprises across the country. If your team is managing on-premise systems and uncertain about your current exposure, we can help you assess your posture and design a clear path forward.

Contact Alen Security  |  alensecurity.com

Frequently Asked Questions

What vulnerabilities did CISA identify in Johnson Controls iSTAR controllers?

CISA advisories issued between 2024 and 2026 documented several flaws in the iSTAR product line, including unauthorized USB console access on units running versions prior to 6.9, a command injection flaw tracked as CVE-2025-43875, stack-based buffer overflow issues in the ICU tool, memory leaks tracked as CVE-2025-26383, and a machine-in-the-middle attack path tracked as CVE-2024-32752 affecting iSTAR Pro controllers.

Which iSTAR products are affected?

The advisories cover the iSTAR Ultra, Ultra SE, G2, and Edge G2 controllers, along with the iSTAR Configuration Utility (ICU) tool used to manage these devices.

Why should IT Managers care about access control vulnerabilities instead of leaving them to facilities teams?

Access control systems now sit on the corporate network, communicate with servers, store credential data, and connect to Active Directory. A compromised door controller can expose the network segment it occupies, compromise audit records, and create a path into broader infrastructure, making the issue an IT concern rather than a facilities-only matter.

What makes on-premise access control systems structurally harder to secure?

On-premise systems depend on manual firmware updates that require identifying an available patch, testing it, scheduling downtime, and executing it across every controller at every location. Many organizations fall behind on this maintenance, leaving devices exposed for longer periods, especially at multi-site enterprises with dozens or hundreds of locations.

How does cloud-based access control address these risks?

Cloud platforms deploy security updates automatically across all connected devices in real time, removing the need for internal teams to track firmware versions or manage patch cycles. Cloud-native systems also offer cellular network segmentation, centralized multi-site management, and continuous tamper-evident audit trails accessible from a single interface.

Office safety and regulatory compliance are essential components in today’s business environment. Business owners and organizations have a multitude of responsibilities with protecting employees, visitors, physical assets, and data while meeting industry standards and legal requirements.

One of the most effective ways at ensuring safety and compliance is through video surveillance. Today’s video surveillance systems offer elements far beyond recording, including intelligent monitoring, analytics, and the ability to be integrated with other security systems.

Enhancing Workplace Safety

A safe workplace is fundamental to productivity and employee well-being. Video surveillance contributes to safety in various ways:

Deterring Misconduct & Crime

The mere presence of surveillance systems is an effective deterrent for all types of illicit behavior like theft, breaking and entering, harassment and even vandalism. People who are being monitored are less likely to engage in unlawful activities, which can help reduce incidents.

Improved Monitoring & Incident Investigation

Real-time video surveillance allows for faster response time with incidents, whether it’s a workplace accident or suspicious behavior. When incidents do occur, there’s video evidence that’s time-stamped, allowing for external agencies to conduct a thorough and timely investigation.

Meeting Safety & Health Standards

Regulatory bodies require employers and commercial property owners to provide and maintain safe working environments. Video surveillance is there to make sure that safety protocols are being following, equipment is being used properly, and emergency procedures are being adhered to.

Surveilling Restricted Areas & Access Control

When there is sensitive information or valuable assets, it’s important to make sure that these items are placed in a restricted area. Surveillance systems work in tandem with access control systems to ensure that there is footage or every entrance and exit for reporting should an incident occur.

Enhancing Operations & Reducing Inefficiencies

On top of monitoring for security, video surveillance systems can also be used to improved processes, boost efficiency, and enhance operations. These cameras can be used to spot congestion points, underutilized areas, team efficiency, and they can help prevent internal issues like employee theft.

Modern Surveillance Solutions

Today’s cameras offer more than just recording. Video analytics can be used to recognize faces, appearance and license plates, and also detect unusual behavior. Alerts can be automated to notify you when these predefined rules are triggered. The footage can also be accessed remotely , which gives you the opportunity to check in on the day’s operations, even when off-site.

These surveillance systems can also be integrated with other security systems like access control and alarm systems. These systems can also help you scale when your  operation grows.

Get the Latest Video Surveillance Systems for Your Business

When it’s time to enhance the safety, compliance, and operational efficiency of your organization, implementing the latest in video surveillance systems is a step in the right direction. Alen Security can help you get the most out of your facility’s security by conducting a thorough walkthrough to determine placements, access points, and even blind spots.

Even after installation, we’re still here to assist with maintenance, updates, and even training. Enhance your facility today and contact us!

Frequently Asked Questions

How does video surveillance deter crime and misconduct?

Cameras placed in visible locations discourage theft, break-ins, harassment, and vandalism because people are less likely to act unlawfully when they know they are being recorded. This presence alone can reduce the number of incidents at a workplace.

How does video surveillance help with incident investigations?

Real-time monitoring allows staff to respond faster to accidents or suspicious behavior. Recorded footage is time-stamped, giving external agencies a clear record to review when they investigate an incident.

Can video surveillance help a business meet safety and health standards?

Yes. Regulatory bodies require employers to maintain safe working conditions, and cameras help confirm that safety protocols are followed, equipment is used correctly, and emergency procedures are carried out as required.

How does surveillance work with access control systems?

Surveillance cameras pair with access control systems to record footage of every entrance and exit around restricted areas, giving businesses a reliable record for reporting if an incident occurs near sensitive information or valuable assets.

What features do modern video surveillance systems offer beyond recording?

Current systems include video analytics that recognize faces, appearances, and license plates, detect unusual behavior, and send automated alerts. Footage can also be accessed remotely and integrated with access control and alarm systems, letting operations scale as a business grows.

Commercial security system technology has evolved at an incredible pace over the last decade. What was once an innovative system that protected your business could now be considered outdated, which can leave gaps that put your business, property, operations, and team at risk.

Outdated commercial security systems not only reduce the effectiveness of your security systems, but they can lead to an increase in costs, complexity, liability, and threats. Here are some signs that your commercial security systems are outdated.

Your Video Surveillance isn’t Cloud-Based

Today’s systems offer cloud video surveillance, which gives you remote access via a user-friendly app on your smartphone and/or tablet  allowing you and potentially the authorities to investigate an incident that may have happened within your pre-determined storage limits.

If you’re still relying on on-site servers and DVR systems, you could be missing out on some advanced capabilities like:

• Remote access
• No server to replace
• The latest System features
• Automatic software updates
• Secure off-site data storage
• Mobile capabilities
• Ability to scale the system along with business growth

When your system is outdated and relies on on-site storage, it could limit your visibility and slow down incident investigations.

Limited Coverage & Poor-Quality Video

Blind spots can be devastating when reviewing footage from an incident. Poor video quality is also a detriment when it comes to resolving issues. Today’s cloud video surveillance system offers high-definition footage of your choice and even intelligent components like analytics and motion detection.

Today’s cameras can identify faces and license plates with crisp clear footage and smart features.

Key-Based or Manual Access Control

Physical locks and keys can be hard to manage and very simple to compromise. If you still rely on traditional keys, it could be time to upgrade with access control systems.

Modern access control system lets you:

• Revoke or issue access instantly
• Email mobile credentials
• Utilize biometrics, mobile access, key cards or face authentication
• Track activity and entry in real-time with audit reporting
• Improve security without having to change locks

Access control systems are vital for multi-use properties or asset storage.

Lack of Integration

If you deal with repeated false alarms or system failures, it not only leads to down time, but it’s also a liability. Repeated false alarms can result in fines, unpreparedness during real emergencies, or even strained relationships with emergency responders.

Modern systems offer more reliability and lower-maintenance and can easily adapt to changing situations.

System Failures & False Alarms

If you deal with repeated false alarms or system failures, it not only leads to down time, but it’s also a liability. Repeated false alarms can result in fines, unpreparedness during real emergencies, or even strained relationships with emergency responders.

Modern systems offer more reliability and lower-maintenance and can easily adapt to changing situations.

Update Your Commercial Security Systems Today

If you’ve reviewed your current security systems and feel that they could be updated, Alen Security can help. We can conduct a thorough audit of your facility and security measures to determine the right systems and placements to give you a holistic view of your building.

Not only do we install, but we also train your staff on how to use the systems and keep in touch for any maintenance and service needs  Don’t let your old systems result in a major security issue. Get real-time viewing and updates.

Schedule a consultation with Alen Security

Frequently Asked Questions

How can I tell if my video surveillance system is outdated?

A system may be outdated if it depends on onsite servers or DVRs and does not provide remote access, mobile viewing, automatic software updates, secure offsite storage, or the ability to expand as your business grows.

Why are blind spots and poor-quality footage a security problem?

Blind spots can leave important activity unrecorded, while unclear footage makes incidents harder to investigate. Modern surveillance cameras provide high-definition video and can include motion detection, analytics, and the ability to identify faces and license plates.

Should businesses replace traditional locks and keys with access control?

Traditional keys can be difficult to manage and easy to compromise. Access control systems allow businesses to issue or revoke access immediately, send mobile credentials, use cards or biometrics, and review audit reports showing when and where credentials were used.

What problems can repeated false alarms and system failures cause?

False alarms and system failures create downtime and can leave a facility unprepared during a real emergency. Repeated false alarms may also result in fines and strained relationships with emergency responders.

What should a business do before updating its security systems?

Start with a review of the facility and its current security measures. This can reveal outdated equipment, weak coverage, and poor system placement while helping determine which upgrades, training, and ongoing maintenance are needed.

What are the main signs that a commercial security system is outdated?

Common signs include video surveillance that isn’t cloud-based, limited camera coverage or poor-quality footage, key-based or manual access control, lack of integration between system components, and repeated system failures or false alarms.

Why does relying on on-site servers and DVR systems create problems?

On-site servers and DVR systems limit visibility and slow down incident investigations. Businesses using these older setups miss out on remote access, automatic software updates, secure off-site data storage, mobile capabilities, and the ability to scale the system as the business grows.

How does cloud video surveillance improve on older systems?

Cloud video surveillance gives owners remote access through a smartphone or tablet app, offers high-definition footage, and includes intelligent features like analytics and motion detection. Modern cameras can identify faces and license plates with clear footage.

What can modern access control systems do that traditional keys cannot?

Modern access control systems let businesses revoke or issue access instantly, email mobile credentials, use biometrics, mobile access, key cards or face authentication, track activity with real-time audit reporting, and improve security without changing locks.

Why are repeated false alarms and system failures a liability?

Repeated false alarms and system failures cause down time and can result in fines, unpreparedness during real emergencies, and strained relationships with emergency responders. Modern systems offer more reliability, lower maintenance, and easier adaptation to changing situations.

Commercial security is a necessary component that is continuously evolving, especially  with systems like cloud video surveillance. These newer systems keep you up to date with newer technology, solving your evolving complex needs, and ensuring you are prepared against rising threats that traditional systems just can’t keep up with.  

Alen Security provides smart cloud video surveillance systems which are scalable and go well beyond simple monitoring. Whether you have a warehouse, an office building, a multi-site operation, or even a retail store, here’s how smart cloud video surveillance is changing the landscape of commercial security.

Lower Total Cost of Ownership

One of the biggest advantages of cloud video surveillance is that you do not have a Server onsite to maintain and worry about costly software and firmware updates. All of your footage is stored in the cloud, and all software and feature updates are provided for you. Since there is less hardware involved with cloud video surveillance systems, the installation requires less labor and is more cost-effective, allowing you to establish a more predictable budget without having to account for service upgrades and server maintenance.

Monitor from Anywhere at Anytime

While traditional systems rely on a local server, or need an on-site system, cloud video users can access live or recorded footage remotely, from anywhere they have an internet connection. You can even configure it to notify you with real-time alerts on your smartphone, giving you a proactive edge when a security threat arises. These are great for multi-location business who can aggregate al of their facilities into one system and centralize their monitoring activity.

Video Analytics & AI Integration

Many cloud video surveillance platforms incorporate AI and analytics that can detect unusual activity. These systems also include smart features for motion detection, head counting, vehicle recognition, line-crossing alerts, heat maps, and even after-hours activity. This gives you a detailed report to reference if there was an incident on-site.

More Reliable & Less Hassle

Traditional systems that rely on local servers or DVRs can be subject to a variety of issues, such as overheating, capture failure, and even run out of storage, causing you to lose important footage that may not have been reviewed yet. Cloud surveillance systems negate these issues with off-site video storage, automatic updates and maintenance, nonstop recording, and the footage library is protected from any on-site incidents.

More Reliable & Less Hassle

If you have other smart systems in place that all work towards your building’s security, these cloud-based video surveillance systems can easily be integrated with your current systems, giving you a more rounded and holistic view of the daily activities within your facility, paving the way for more automation and heightened smart security.

Change Your Commercial Security Measures with Smart Cloud Video Surveillance

Now that you are more aware of the capabilities and benefits of smart cloud video surveillance systems, you are ready to decide if it is the right system to put in place within your facility.

If you are interested in having these systems provide you with remote access, more video storage, and less scheduled maintenance and service, you can easily get started by having this system installed within your facility.

When the time comes where you are ready to take the next step, you can look to us at Alen Security. On top of conducting an audit and installing the system, we are here for on-going training and any necessary maintenance that your system requires.

Contact us today!

Frequently Asked Questions

What makes cloud video surveillance less expensive than a traditional system?

Cloud video surveillance removes the need for an onsite server, so businesses avoid the cost of maintaining hardware and paying for software or firmware updates. Footage storage and feature updates happen through the cloud provider, and less hardware means lower installation labor, which gives owners a more predictable budget.

Can I view my security footage when I am away from the building?

Yes. Cloud video surveillance lets users access live or recorded footage from any location with an internet connection. Systems can also send real-time alerts to a smartphone, and businesses with multiple locations can combine all their sites into one centralized monitoring system.

What kind of AI features do these systems include?

Many cloud platforms include analytics for motion detection, head counting, vehicle recognition, line-crossing alerts, heat maps, and after-hours activity tracking. These features can flag unusual activity and provide a detailed record for reviewing any incident that occurs onsite.

How does cloud surveillance avoid the reliability problems of older systems?

Traditional systems that depend on local servers or DVRs can overheat, fail to capture footage, or run out of storage, which risks losing important recordings. Cloud surveillance stores footage off-site, applies automatic updates and maintenance, records nonstop, and keeps the footage library safe from any incident that happens at the building.

Can cloud video surveillance work with the security systems I already have?

Cloud-based video surveillance can be integrated with existing security systems already in place at a facility. This gives a business owner a fuller view of daily activity across the property and opens the door to more automation and stronger overall security.

Commercial security is vital to facilities like warehouses, office buildings, manufacturing plants, and even retail stores. When there’s valuable assets, cash collection, or sensitive data stored in the location, it opens up the business or facility to be a potential target for theft and intrusions, which not only results in a significant loss, but could lead to a disruption in operations and a damage to the facility’s reputation.

At Alen Security, we can help facility managers and business owners take a proactive approach at protecting their facility, assets, and staff to reduce the risk of intrusions and theft through the use of modern security solutions.

Here are steps every facility manager must follow to ensure that they’re adequately protecting their facility:

Conduct an Audit to Assess Weaknesses & Security Risks

To fully understand the security needs of your facility, you’ll need to pinpoint its weaknesses. A security risk assessment and audit can help you identify these weaknesses, blind spots, and potential access points while evaluating your current security systems and protocols to determine if they’re sufficient, or if you need to update to improve your security measures. Alen Security can help with years of experience behind our Free Consultation and Security review.

Utilize Access Control Systems

Limiting access is vital to maintaining your facility’s security measures. Modern access control systems use secure credentials even including mobile credentials, allowing verified and trusted employees to gain access to critical and secure areas that are off-limits to employees without proper credentials or clearance. It also acts as a deterrent for any outside intruders from gaining entry to core areas.

The benefit, beyond preventing unwanted access, is that it establishes a record of who came and when, allowing you to investigate in the event of an internal incident or theft.

Install Comprehensive Cloud Video Surveillance Systems

Security cameras, more importantly, cloud video surveillance systems, offer three distinct purposes: evidence, deterrence and increased productivity. The presence of security cameras will get potential intruders to think twice about committing a break-in. It will also prevent internal theft and help boost productivity.

These systems also allow remote viewing, which lets you keep an eye on activities even if you’re off-site. The systems can also use cloud-based storage which allows you to not have any servers on-site, thereby reducing your overall total cost of ownership.

Place Sufficient Locks & Alarms at All Entry Points

While the entry points into your facility should have the necessary locks and alarm systems, it’s also important to put these systems on all important access points within your facility. If someone without the necessary credentials gains entry and bypasses the access control system, an alarm should be triggered to alert you and your team members, so you can coordinate a response.

Follow the Steps & Enhance Your Commercial Security Measures with Alen

If you’ve recently conducted an audit and security risk assessment and feel that your current measures are outdated and lacking, or if you want us to help you with that Audit just give us a call. We’ll look for blind spots and weaknesses in your facility and propose and install the necessary systems to ensure that your entire facility is covered.

Ready to take the next step? Let’s connect and see how we can take your commercial security to the next level.

Frequently Asked Questions

What is the first step in improving a facility’s security?

Begin with a security audit and risk assessment. This helps identify weaknesses, blind spots, possible access points, and security systems or procedures that may no longer provide enough protection.

How do access control systems help prevent theft and unauthorized entry?

Access control systems limit sensitive areas to employees with approved credentials. They also create an activity record showing whose credentials were used, where they were used, and when entry occurred.

Why should facilities use cloud video surveillance?

Cloud video surveillance provides recorded evidence, discourages internal and external theft, and allows authorized users to view activity remotely. Cloud storage also removes the need for an onsite server and can reduce the system’s total cost of ownership.

Should locks and alarms only be installed at exterior entrances?

No. Locks and alarms should also protect important access points inside the facility. If someone bypasses the primary access control system, an alarm can notify the appropriate team members so they can respond.

What should a facility do if its current security measures are outdated?

The facility should identify its blind spots and weaknesses, then determine which systems and placements need to be updated. The goal is to make sure important areas are covered by the right combination of access control, surveillance, locks, and alarms.

Warehouse security measures are vital due to the number of valuable products, as well as the frequent comings and goings. However, a breach in your security could result in even more costs than missing or broken inventory.

At Alen Security, we’re going to detail the different ways that a breach in your warehouse security can lead to hidden costs, as well as how you can take the necessary steps to mitigate these costs and breaches.

Direct Costs Due to Losses

Lost or stolen items are the most direct and obvious impact to hidden costs; however, some “spillage” is to be expected. Whether it’s a break-in, an act of vandalism, or even insider theft, the costs can quickly rise due to damage to equipment or infrastructure, insurance claims, and even the cost of repairs to damaged property. Even the smallest breach in your security could lead to thousands of dollars of losses, or more.

Downtime Due to Breach

When there’s an incident involving theft or a break-in, it will undoubtedly result in downtime. No work can be conducted until a thorough investigation is completed and repairs are conducted. This could be a day or more of a halt in business, which can add up leading to considerable losses.

Damage to Your Reputation

If word gets out of a breach, it could cause clients and partners to sever their relationship with you. This loss of business can be very damaging, but not as damaging as a tarnished reputation, which can affect your company’s abilities to obtain new customers. You can be viewed as high risk, and potential customers will look for a more secure and reputable option.

Legal & Retentional Consequences

Having the right commercial security systems in place can help you protect your inventory, facility, and team. Cloud video surveillance systems are there to monitor the daily activity so you can track incidents and even view footage remotely. Access control systems will help you limit access to secure areas to only those with the proper credentials. These systems work in tandem, giving you a full view and reporting of who came, who went, and what happened, which allows for quicker incident reporting and even may help a potential perpetrator think twice about breaking in and committing theft.

Minimize Costs & Risks with Commercial Security Systems from Alen Security

Whether you’ve been the victim of a security breach, or you want to stay ahead of potential threats, it’s important to partner with a reputable commercial security company to elevate your security measures.

At Alen Security, we can conduct a thorough audit of your facility to determine weakness and access points. We’ll make recommendations on systems and placements so you can have a full view of what’s happening within your facility.

Contact Alen Security to enhance your warehouse’s protection.

Frequently Asked Questions

What direct costs can result from a warehouse security breach?

A breach may lead to stolen inventory, vandalism, damaged equipment, infrastructure repairs, and insurance claims. Even a relatively small incident can create thousands of dollars in losses.

How can a security breach cause warehouse downtime?

Work may need to stop while the incident is investigated and damaged property or equipment is repaired. A shutdown lasting a day or longer can create significant additional losses.

Can a warehouse security breach damage a company’s reputation?

Yes. Clients and business partners may view the company as a higher risk and end their relationships. A damaged reputation can also make attracting new customers more difficult.

How can video surveillance and access control reduce warehouse risks?

Cloud video surveillance records daily activity and supports remote footage review. Access control limits sensitive areas to approved personnel and creates records showing who entered and left those locations.

What should a warehouse security audit examine?

A professional audit should identify security weaknesses, vulnerable access points, and areas with insufficient coverage. Those findings can guide recommendations for appropriate systems and equipment placement.

As the green rush continues to flourish, New Jersey-based cannabis dispensaries need to embrace commercial security solutions to protect their businesses and staff. Alen Security has helped countless businesses with implementing security systems and solutions to help limit internal and external threats, as well as advanced monitoring and record-keeping to help reduce issues and mitigate risks.

While these new businesses continue to thrive, here’s why commercial security systems are vital:

Keeping Up with Regulatory Compliance

Cannabis dispensaries are a relatively new type of business in New Jersey, and they’re under strict regulations regarding N.J. Admin. Code § 17:30‑9.10, which requires 24/7 video surveillance with remote viewing capabilities and protection against unauthorized access to the business premise and electronic systems. Failure to do so could result in not only fines, but also the closure of the business. By having the necessary security systems in place, you won’t be caught off-guard during a surprise audit.

Cash-Only Businesses Require Enhanced Security

Since cannabis is only legal on the state level, customers and patients can only purchase it with cash. When there’s a heavy storage of cash, it can be an incentive for local criminals to try and either take it by force, or sneak in after-hours. Having sufficient locks, as well as an IP Video Surveillance system can help prevent intrusions and potential deter nefarious activities.

Protecting High Value Products

Due to the products sold at dispensaries, in the form of flower, liquids, edibles, and more, it’s important to keep these valuable products protected—not only from external threats, but also from employees who may try to sneak out with products. Having sufficient security cameras can help deter these types of threats, but also keeping the bulk of the inventory secluded with an Access Control System can help you ensure that only the most trusted team members have access.

Make Team Members Feel Safe

Employees who feel safe at work are not only happy, but also productive and put their best effort into their work, which not only ensures that daily tasks are completed, but customers have a great experience and continue coming back. The right security systems will help your employees feel safe to come to work, especially during opening and closing hours.

Monitoring & Protecting

Every business requires a degree of security, but cannabis dispensaries need more than just a basic lock and alarm system. Monitoring is important to track any incidents, but also to take note of the day-to-day operations. IP Video Surveillance systems offer cloud-based storage capabilities, not only allowing you to store more footage, but to monitor activity remotely.

Partner with a New Jersey Commercial Security Company to Protect Your Cannabis Dispensary

If you own and operate a cannabis dispensary in New Jersey, and you’re looking to enhance your security efforts, partnering with Alen Security can help. We’ll conduct an audit of your location and determine the best placements for our security systems. We’re also here to help continuously train staff on how to operate the systems when needed, but also to handle any maintenance or updates the systems may need.

Protect your dispensary today with the help of Alen Security. Contact us to get started!

Frequently Asked Questions

What security regulations must New Jersey cannabis dispensaries follow?

The article cites N.J. Admin. Code § 17:30-9.10, which requires 24-hour video surveillance with remote viewing and protection against unauthorized access to the premises and electronic systems. Failure to comply may result in fines or business closure.

Why do cannabis dispensaries require stronger cash security?

Cannabis dispensaries conduct a large amount of business in cash, making them potential targets for robbery and after-hours break-ins. Secure locks and IP video surveillance can help deter criminal activity and document incidents.

How can dispensaries protect valuable cannabis inventory?

Security cameras can discourage internal and external theft. Access control systems provide another layer of protection by restricting bulk inventory areas to approved employees.

How does IP video surveillance help dispensary owners monitor their businesses?

IP video surveillance provides cloud-based storage and remote viewing. This allows owners and managers to store more footage, review incidents, and monitor daily activity while away from the dispensary.

How can security systems help dispensary employees feel safer?

Proper surveillance, access control, locks, and alarms provide additional protection during daily operations, especially when employees are opening or closing the business. A safer workplace can also support employee productivity and a better customer experience.

Industrial properties, facilities, and warehouses require a strong degree of security measures to ensure that items are protected, staff is safe, and that daily operations run smoothly. However, it’s important to continuously adapt your security measures to avoid leaving yourself vulnerable to theft, operational disruptions, and potential vandalism.

At Alen Security, we have assisted many clients across the manufacturing, logistics, and warehousing industry with updating their security systems and processes. Through our experience, we have seen some common mistakes that property owners make, and how those mistakes can be avoided.

Having Outdated Surveillance Equipment

Surveillance is vital for monitoring daily activities, tracking incidents, and ensuring that efficiency is high. However, if you are using outdated systems like analog or first-generation digital, it may be time to upgrade so you do not miss anything and are taking advantage of the latest features and functionality available.

Our IP Video Surveillance systems offer up to 4k video and beyond and can be accessed remotely, so you can view the footage from the comfort of home or anywhere you may be. These systems also utilize cloud-storage, allowing you even more flexibility and are perfect for multi-location business.

Poor Perimeter Protection

Having sufficient lighting, locks, and monitoring systems is vital to ensuring that your facility’s exterior doesn’t attract suspicious activity. Older fences and poor lighting make it easier for perpetrators to gain access to your facility. Updated lighting systems, secure locks, and exterior monitoring systems may help thwart unlawful activities.

Obsolete Access Control Systems

Relying on traditional keys or outdated keycards is a thing of the past. Access control is vital if you have rooms in your facility that house specialized items or sensitive materials. This helps you maintain security within these rooms, and access can easily be granted or taken away.

With outdated systems, the general maintenance and upkeep may slip resulting in individuals having access where it should have been revoked. Our systems offer high-frequency access cards that are harder to duplicate and offer much better security and our cloud systems offer more centralized control and are perfect for multi-location businesses.

No Training or Security Policy

Failure to continuously train your team or update your security protocols can lead to confusion, which in the event of a security issue, can be problematic and lead to even more issues.

It is important to establish a comprehensive security plan that details the various procedures and includes drills, emergency responses, and training on how specific security systems work. Alen Security trains all our clients on how to use their new systems and is always a call away if needed.

Forgoing Regular Security Audits

It’s important to continuously check your security systems to make sure that they’re fully functional and provide you with the protection and surveillance that you need. Like most systems, updated and maintenance may be required, so ensuring that you have a regular maintenance schedule is important at keeping these systems and devices functioning properly. We offer preventive maintenance and annual inspections as part of all our Service Contracts so you can stay ahead of any problems that may occur.

Avoid Common Security Mistakes by Partnering with Alen Security

If you’re interested in making sure that your security systems are working for you, and not against you, you can look to us at Alen Security for help. We can conduct a walkthrough of your facility to determine any weak areas or where to place specific systems to help optimize your security efforts.

We’re also here for you long after the installation of these systems to provide updates, ongoing maintenance, and even training for new team members.

Take the next step with enhancing your security efforts with Alen Security. Contact us today!

Frequently Asked Questions

When should an industrial property replace its surveillance equipment?

Analog and first-generation digital cameras may no longer provide the clarity or features an industrial facility needs. Newer IP surveillance systems offer higher-resolution video, remote viewing, cloud storage, and easier monitoring across multiple locations.

How can an industrial facility improve its perimeter security?

Start by checking exterior lighting, fencing, locks, and monitoring coverage. Poor lighting and aging fences can make unauthorized entry easier, while secure locks and properly placed exterior cameras can help discourage suspicious activity.

Why are traditional keys and outdated keycards a security risk?

Access may not be removed when an employee’s responsibilities change or when they leave the organization. Modern access control systems allow administrators to grant or revoke access more easily and use credentials that are harder to duplicate.

What should an industrial security policy include?

A security plan should explain emergency procedures, employee responsibilities, required drills, and how each security system works. Regular training helps employees respond correctly instead of becoming confused during an actual security event.

Why are regular security audits and maintenance important?

Security systems must be checked regularly to confirm that they are working and still provide the necessary coverage. A maintenance schedule and annual inspections can identify equipment problems before they create gaps in the facility’s protection.