Generated by All in One SEO Pro v5.0.1.1, this is an llms-full.txt file, used by LLMs to index the site. # Alen Security Security System Supplier ## Posts ### [Articles/Press](https://alensecurity.com/articles-and-press/) **Published:** November 17, 2021 **Author:** SysAdmin --- ### [Enterprise Visitor Management System for High-Volume Warehouses and Distribution Centers](https://alensecurity.com/blog/enterprise-visitor-management-system-for-high-volume-warehouses-and-distribution-centers/) **Published:** September 3, 2026 **Author:** ctierney **Content:** # Most warehouses aren’t running one or two visitors a day. They’re managing contractors, drivers, auditors, and vendors across multiple shifts, multiple gates, and sometimes multiple sites. A paper log and a wave from the front desk don’t cut it. Here’s what a real visitor management system looks like for high-volume warehouse and distribution environments, and how Alen Security deploys it. ![Pasted blog image 1](https://zqamjetjckorwbbefbve.supabase.co/storage/v1/object/public/creative-assets/243b435f-f903-407c-8553-a30c6a9e8294/blog/079a4fd7-34df-437d-b865-80895634f41f.gif)--- ### What Is a Visitor Management System for Warehouses? A visitor management system is a structured process, backed by hardware and software, for logging, credentialing, and tracking every person who enters your facility who isn’t a permanent employee. In a warehouse or distribution center, that means delivery drivers, freight brokers, maintenance contractors, auditors, and temp workers. The right system captures who came in, what they accessed, and when they left. It connects to your access control infrastructure so that visitor credentials only open the doors they’re supposed to. And it generates the audit-ready records your compliance team needs without anyone having to dig through paper logs. --- ### Why Standard Visitor Management Fails in High-Volume Warehouses Generic visitor management solutions are built for office lobbies. Fifty visitors a day, one entrance, one receptionist. That model breaks the moment you have 200 delivery trucks rotating through three gates on a 24-hour cycle. Here’s what typically goes wrong: **Check-in becomes a bottleneck.** If check-in requires a dedicated staff member and takes three minutes per visitor, you’ve got a line forming at 6 AM. Drivers waiting. Operations slowing. **Visitor credentials aren’t connected to access control.** A visitor badge that lives outside your access control system is a liability. You’re trusting people to go where they say they’re going, with no technical enforcement. **Audit trails aren’t audit-ready.** When a compliance auditor asks for records of every contractor who accessed your cold storage section in the last 90 days, “we have sign-in sheets” is not an answer. **Multi-site visibility doesn’t exist.** If you’re managing five distribution centers, you need visibility across all of them in one place. Not five separate spreadsheets. --- ### How Alen Security Designs Visitor Management for High-Volume Environments We don’t sell software. We design and install complete systems, integrating visitor management with your existing access control infrastructure so it actually works as one system. **High-throughput check-in.** We configure kiosk-based check-in at high-traffic entry points so visitors can self-register without pulling staff away from other tasks. For credentialed vendors and regular contractors, we set up pre-registration workflows that get them through the door faster. **Integration with access control systems.** Every visitor credential we issue is tied to your access control system. Lenel, Genetec, Honeywell Pro-Watch, Software House. When a visitor checks in, they get a temporary credential that only opens what you’ve approved. When they check out, that credential expires. No manual revocation required. **Compliance reporting and audit trails.** Every entry and exit is logged with a time stamp, credential type, and access point. Reports are exportable in formats your auditors can work with. OSHA, FDA, and SOC 2 audits all require this level of documentation. We build the system so it’s ready when you need it. **Multi-site enterprise deployments.** We manage rollouts across multiple locations with consistent configuration standards. Your IT team gets one system to manage, not a patchwork of site-specific setups. We handle the installation, integration, and commissioning at each location. --- ### What Visitor Management Integration with Access Control Actually Looks Like This is where most deployments fall short. A visitor management platform that runs separately from your access control system creates a gap. You’re logging visitors in one place and managing door credentials in another. That gap is where compliance problems and security incidents live. When Alen integrates visitor management with your access control system, visitor credentials are created and expired automatically based on check-in and check-out events. Door access is limited to the specific zones you authorize per visitor type. The same system that controls your employee badges controls your visitor badges. One record, one audit trail. If you’re running Lenel S2 or Genetec Security Center, we’ve integrated both. The integration is configured at the hardware and software level, not patched together with workarounds. --- ### Visitor Management for Multi-Site Enterprise Deployments Running visitor management across five, ten, or twenty locations creates a different set of problems than a single-site installation. Configuration drift is the main one. Site managers make local changes, and six months later every location is running something different. We build enterprise deployments with standardized templates at the platform level so configuration is consistent across sites. Reporting rolls up to a central dashboard so your security director can see what’s happening across the full portfolio. When a new site comes online, it follows the same build, not a custom one-off. We’ve done multi-site rollouts for logistics and warehouse operators across the US. The process starts with a baseline assessment at your highest-volume location, then we document the configuration and replicate it across the others. --- ### What Compliance-Ready Audit Trails Require OSHA, FDA, and SOC 2 frameworks all have specific requirements around who accessed what, when, and under what authorization. “We have a sign-in sheet” and “we have a visitor log in a spreadsheet” won’t satisfy an auditor. They need time-stamped records tied to specific access points, searchable by date range, credential type, or individual. Our visitor management installations generate those records automatically. Every check-in and check-out is logged. Every temporary credential issued is tied to a named visitor record. Reports can be pulled by date range, site, entry point, or visitor type. You don’t have to rebuild documentation after the fact. --- ### Ready to See What This Looks Like at Your Facility? We’ll assess your current entry points, check-in process, and access control infrastructure and tell you exactly what needs to change to handle your volume without creating bottlenecks or compliance gaps. Schedule a site assessment with Alen Security and we’ll come to you. ## Frequently Asked Questions ### What makes visitor management different for warehouses compared to office buildings? Warehouses and distribution centers process large numbers of contractors, drivers, auditors, and vendors across multiple shifts and gates, sometimes at multiple sites. Generic visitor management tools built for a single office lobby with one receptionist create bottlenecks and gaps once volume reaches the level of 200 delivery trucks rotating through three gates on a 24-hour cycle. ### Why does visitor management need to connect to access control? A visitor badge that operates outside your access control system relies on people going only where they say they’re going, with no technical enforcement behind it. When visitor management is tied to access control platforms such as Lenel, Genetec, Honeywell Pro-Watch, or Software House, credentials are created and expired automatically at check-in and check-out, and each credential only opens the zones approved for that visitor type. ### How does Alen Security speed up check-in for high-volume facilities? Kiosk-based check-in is configured at high-traffic entry points so visitors can self-register without pulling staff away from other duties. Pre-registration workflows are also set up for credentialed vendors and regular contractors, getting them through the door faster than a manual sign-in process. ### What do compliance-ready audit trails actually include? Frameworks such as OSHA, FDA, and SOC 2 require time-stamped records tied to specific access points that can be searched by date range, credential type, or individual. A sign-in sheet or spreadsheet log does not satisfy these requirements. Alen Security installations log every check-in and check-out, tie each temporary credential to a named visitor record, and generate exportable reports by date range, site, entry point, or visitor type. ### How does Alen Security handle visitor management across multiple sites? Enterprise deployments use standardized templates at the platform level so configuration stays consistent across locations instead of drifting into site-specific setups. Reporting rolls up to a central dashboard for visibility across the full portfolio. Rollouts typically start with a baseline assessment at the highest-volume location, then that configuration is documented and replicated across the remaining sites. **Categories:** Uncategorized --- ### [How to Replace Manual Visitor Logs in Commercial Lobbies](https://alensecurity.com/blog/how-to-replace-manual-visitor-logs-in-commercial-lobbies-2/) **Published:** September 3, 2026 **Author:** ctierney **Content:** A paper visitor log looks harmless until you need it to answer a real question. Who is in the building right now? Did the contractor leave? Which host approved the visit? What door did the guest use? A clipboard can collect a name, but it cannot reliably manage the visit. The right replacement is a digital visitor management system connected to your commercial access control process. It should register the guest, verify the visit, issue time limited access when needed, notify the host, and record when the visit ends. For companies with several buildings, the same system should apply one policy across every location while giving authorized teams one place to review activity. This change is not about putting a tablet where the clipboard used to sit. It is about creating a visitor process that your reception, facilities, security, and IT teams can trust. **What You Need to Know** Paper logs depend on handwriting, memory, and manual follow up. A digital system can connect preregistration, check in, badges, host alerts, temporary credentials, and check out. Visitor records should follow a written policy for collection, access, review, retention, and deletion. Access control and video can add door activity and visual context to the visitor record. Multi location organizations should use one standard process that can still account for site needs. **Why Do Manual Visitor Logs Break Down in Commercial Lobbies?** Manual visitor logs break down because they record fragments of a visit instead of controlling the full visit. Entries can be incomplete or hard to read. Guests may forget to add a departure time. Reception staff may need to call or message hosts one by one. A visitor can receive a paper badge that never expires and leave it behind for someone else to find. The problem gets larger across several locations. One lobby asks for a name and company. Another asks for the person being visited. A third does not record departures at all. When an IT or security director needs a report, each location sends a different spreadsheet, photo, or scanned page. Paper can also expose information to the next person who signs in. Names, employers, arrival times, and host names may sit in plain view. Moving to a digital system does not remove the need for sound data handling, but it gives the organization better control over who can see records and how long they are kept. Alen has seen the difference in the field. For a large urban office building, our team installed access card readers, electric locks, an intercom, and visitor management software. The finished system gave the client a central visitor database, preregistration, badging, arrival alerts, photo records, ID scanning, watch lists, and reporting tied to access control. The result was documented visitor tracking within the same building entry process. Read the [office building access control case study](https://alensecurity.com/access-control-system/). **What Information Should a Visitor Management System Record?** A visitor record should identify who arrived, why the person is there, who approved the visit, when the visit began, and when it ended. The exact fields should match the building, risk level, and company policy. The National Institute of Standards and Technology provides a useful reference point. Its PE 8 visitor access control calls for organizations to maintain visitor records for a defined period and review those records on a defined schedule. NIST describes records that can include the visitor’s name and organization, identification, date, entry and departure times, purpose, and the person visited. See [NIST Special Publication 800 53, Revision 5](https://csrc.nist.gov/pubs/sp/800/53/r5/upd1/final). That does not mean every lobby should collect every possible field. Collect what you need for a stated business, safety, or security reason. Then decide who can access it, how often it is reviewed, how long it remains available, and when it is deleted. A sound visitor record often includes: - Visitor name and organization - Host name or department - Reason for the visit - Expected arrival time - Actual arrival and departure times - Building or site visited - Badge or temporary credential issued - Required policy acknowledgments - Escort requirement, when applicable - Notes tied to an access or safety event The system should also show which employee created, approved, or changed a record. That audit history matters when someone asks what happened after the fact. **How Does Digital Visitor Management Help During an Emergency?** Digital visitor management can provide a current list of guests and contractors who checked in and have not checked out. That gives wardens and safety teams a better starting point during an evacuation than a clipboard that may still be sitting at reception. The Occupational Safety and Health Administration says visitors should be accounted for after an evacuation and may need help leaving the building. OSHA notes that some employers use visitor and contractor sign in lists to account for people at the assembly area. It also warns that confusion can delay aid or lead to dangerous, unnecessary search efforts. Review OSHA’s [evacuation planning guidance for visitors](https://www.osha.gov/etools/evacuation-plans-procedures/eap/elements). A digital list still depends on correct use. If visitors bypass reception or nobody closes old records, the list will be wrong. The system works when the building process works. Direct all guests through the approved entrance, require check in, make check out easy, and test the roll call process during drills. **What Should Replace the Paper Sign In Sheet?** Replace the sheet with a visitor management system that connects four parts of the visit: register, verify, grant, and close. **1. Register the visit** The host preregisters the visitor or the guest enters the required information at a lobby kiosk. Preregistration can send directions, arrival instructions, and a QR code before the visit. Walk in guests can follow a consistent on screen process. **2. Verify the person and purpose** Reception or security confirms the visitor, host, destination, and visit type. Depending on policy, the visitor may scan identification, answer screening questions, sign a nondisclosure agreement, or acknowledge building rules. **3. Grant only the access the visit requires** The system prints a badge or issues a temporary PIN or mobile credential. Access should apply only to the approved doors and time period. When visitor management connects with [commercial access control](https://alensecurity.com/services/access-control/), teams do not have to create one record at reception and a second record in another system. **4. Close the visit** The visitor checks out, the temporary credential expires, and the record receives a departure time. If the guest forgets, a defined exception process should alert staff or close the visit after review. The goal is a current occupancy record, not a database filled with guests who appear to have stayed for three weeks. Brivo Visitor Management, powered by Envoy, follows this type of connected process. Its current product information lists preregistration, kiosk check in, host notifications, badges, temporary credentials, emergency roll call, configurable retention, reporting, and connections with access control and video. See [Brivo’s visitor management capabilities](https://www.brivo.com/products/visitor-management-systems/). **Which Visitor Management Features Matter in a Commercial Lobby?** The right feature list starts with the building process. A corporate office with scheduled client meetings does not work like a distribution center receiving drivers, contractors, and deliveries throughout the day. For many commercial properties, these capabilities deserve attention: **Preregistration:** Hosts can enter expected guests before arrival and send instructions. **Guided kiosk check in:** Every guest receives the same questions and policy prompts. **Automatic host alerts:** The right employee receives an email, text, or app notice when the guest arrives. **Visible badges:** Staff can identify approved visitors and see where they belong. **Time limited credentials:** PINs or mobile credentials stop working at the scheduled time. **Central reporting:** Authorized teams can search records across one site or the full property group. **Emergency roll call:** Safety staff can review visitors who may still be on site. **Access and video context:** Teams can compare a check in record with door activity and the related camera view when a review is needed. **Role based permissions:** Reception, security, facilities, and IT can receive the access each role needs. **Retention controls:** The company can define how long visitor information remains in the system. For IT teams, system architecture belongs in the selection process too. Ask how the platform connects to the network, how data is encrypted, how administrator access is controlled, how updates are handled, and whether the design requires inbound ports or firewall holes. Alen favors cloud managed designs that avoid unnecessary network exposure and place access, visitor, and video activity in a centrally managed environment. **How Do You Replace Manual Visitor Logs Without Disrupting the Lobby?** The safest change starts with the process, then configures the technology around it. Use these seven steps. **Document the current visitor path.** Follow a guest from invitation through departure. Record who approves the visit, what reception collects, how the host learns that the guest arrived, what access is issued, and how it is taken back. **Define visitor types.** Separate clients, vendors, contractors, interview candidates, delivery drivers, and walk in guests. Each group may need different questions, access, escort rules, or visit duration. **Write the data policy.** Decide what information each visitor type must provide, why it is collected, who can see it, how long it is kept, and who reviews exceptions. Have legal, privacy, HR, or compliance staff review the policy where required. **Select the connected systems.** Confirm how visitor management will work with access control, badge printing, intercoms, video, identity services, and emergency procedures. Check the network design with IT before purchase. **Configure one pilot lobby.** Build the workflows, test host alerts, print sample badges, issue temporary credentials, and run a mock evacuation. Include reception, security, facilities, IT, and several frequent hosts in the test. **Train the people who handle exceptions.** The normal visit should be easy. Training should focus on what happens when a guest has no invitation, an ID does not match, the host cannot be reached, the printer fails, or the internet connection is unavailable. **Standardize the rollout.** Use the pilot to create one approved setup for other locations. Keep policy, visitor categories, badge rules, reporting, and security settings consistent. Change site instructions only where the location truly requires it. This is where a long term integrator relationship matters. Someone has to connect the lobby workflow with doors, credentials, intercoms, cameras, networks, policies, and ongoing service. One partner should own the handoffs so your IT director is not coordinating a kiosk company, a local locksmith, a camera vendor, and separate access control contractors at every site. **Frequently Asked Questions** **What is a digital visitor management system?** A digital visitor management system records and manages guest activity through a kiosk, tablet, web form, or mobile process. It can handle preregistration, check in, host alerts, badges, temporary access, policy acknowledgments, check out, reporting, and emergency roll calls from one managed platform. **Can visitor management software work with access control?** Yes. A connected system can issue a visitor a PIN, badge, or mobile credential that works only at approved doors and during an approved time. The visit record and door activity can then appear together, which reduces duplicate entry and makes later review easier. **Is a paper visitor log a security risk?** A paper log can create risk when entries are incomplete, visible to later visitors, hard to search, or missing departure times. The amount of risk depends on the building and process. Digital records offer better permission, retention, search, and reporting controls when configured and managed correctly. **How does visitor management help with emergency evacuation?** A digital system can show which visitors checked in and have not checked out, giving safety teams a current roll call list. The list is useful only when every visitor follows the approved entry and exit process, so organizations should test it during evacuation drills. **How long should a company keep visitor records?** There is no single retention period for every organization. The company should set a period based on its security, safety, legal, contractual, and privacy needs. Keep records only as long as the stated purpose requires, limit access by role, and document the deletion schedule. **Replace the Clipboard With a Visitor Process You Can Trust** Replacing a manual log should give your team a clearer answer to a basic question: who is in the building, and why are they there? The answer should not depend on whether someone remembered to write legibly or return to the front desk. It should come from a consistent process that registers the guest, verifies the visit, grants the right access, and closes the record when the person leaves. For an IT director managing several locations, that same process should work from one centrally managed platform. The security design should avoid unnecessary open ports and firewall holes. The experience should feel simple for visitors, reception, and hosts. When something needs attention, one partner should know the sites, the system, and the people using it. [Schedule a consultation with Alen Security](https://alensecurity.com/contact/) to review your lobby workflow, access control, visitor records, and multi location standards. We will help you identify where the manual process is breaking down and what a practical replacement should include. **A visitor log records a name. A sound visitor process manages the visit.** **Categories:** Uncategorized --- ### [How to Secure a Commercial Lobby in 2027](https://alensecurity.com/blog/how-to-secure-a-commercial-lobby-in-2026/) **Published:** September 3, 2026 **Author:** ctierney **Content:** # A secure commercial lobby does not need to feel like an airport checkpoint ![lobby hero](https://zqamjetjckorwbbefbve.supabase.co/storage/v1/object/public/creative-assets/a2b01185-2068-4f30-8bcc-f96a4802466f/blog/d15a58b1-71b3-4572-8e9b-75757ac1d885.png)A busy IT director can easily underestimate the lobby. It may look like a reception desk, a waiting area, and a set of elevators. From a security standpoint, it is the point where employees, vendors, visitors, contractors, deliveries, and unknown individuals first meet the organization. A secure commercial lobby does not need to feel like an airport checkpoint. It does need to answer a few basic questions consistently: Who is entering? Why are they here? Who approved the visit? Where does the organization allow them to go? What happens when something does not look right? Heading into 2027, the strongest lobby-security programs use access control as the foundation and connect it with visitor management, video surveillance, intercoms, alarms, and clear operating procedures. The goal is simple: make legitimate access easy, make unauthorized access difficult, and give the organization a reliable record of what happened. **What is the best way to secure a commercial lobby?** The best way to secure a commercial lobby is to control the entry process electronically, verify visitors before granting access, connect access events with video, and limit movement beyond the lobby to approved areas. The system should also provide a practical response when a credential is missing, a visitor arrives unexpectedly, or an employee holds a door open for someone else. That sounds straightforward. In practice, many lobbies fail because they rely on one isolated measure. A receptionist may ask visitors to sign a paper book, while an unlocked inner door allows anyone to reach the elevators. A camera may record the entrance, but nobody can quickly connect the video to a specific person or access event. A card reader may protect one door, but former employees still have active credentials because the access process does not connect to HR and IT. Commercial lobby security is not one device. It is a controlled sequence: A person approaches the building. The organization determines whether it expects the person or has authorized them. The person receives the right level of access. The system records the event. The visitor remains in the appropriate area until staff escorts them or approves their movement. The organization can investigate or respond if the process breaks down. CISA’s Interagency Security Committee describes facility access control as a process that includes employees and visitors from entry through the broader access-control lifecycle. NIST likewise treats physical access as a security control that organizations should authorize, monitor, and review—not simply assume because a door has a lock. CISA facility access control guidance and NIST physical-access controls provide useful frameworks even for organizations that are not federal agencies. **Why does the lobby deserve special attention?** The lobby deserves special attention because it is usually the least controlled space inside a commercial building and the place where the most people interact with the organization. Employees know the building. Visitors do not. Reception teams may be handling phones, deliveries, employee questions, and scheduled appointments at the same time. That combination creates gaps. The lobby also creates a natural opportunity for social engineering. Someone may claim to be visiting an employee, delivering equipment, repairing a copier, or returning a badge. If the process depends on a busy employee recognizing every face, the organization is asking people to compensate for a weak system with attention alone. The risk goes beyond theft. An unauthorized person may reach sensitive offices, observe employee routines, photograph screens, access network closets, follow an employee through a secure door, or create a situation that staff do not know how to handle. OSHA’s workplace-violence guidance recognizes that workplace-violence incidents can involve clients and visitors and recommends evaluating access control, visitor procedures, escorts, identification, lighting, and surveillance as part of a site-specific prevention program. This does not mean every lobby needs guards, metal detectors, or a complicated screening process. It means organizations should design the lobby around the actual risk, the building’s layout, the hours of operation, and the people who use it. **What should a commercial lobby access-control system include?** A commercial lobby access-control system should usually include a controlled exterior entry, a protected interior boundary, credential readers, visitor procedures, video coverage, a way to communicate with people at the entrance, and an administrative process for issuing and removing access. The exact hardware depends on the building, but the operating logic should be clear. **1. A clearly defined entry point** Start by deciding where people should enter. If every exterior door is open during business hours, the lobby may not be functioning as a security boundary at all. A primary entrance gives the organization a consistent place to apply the visitor process and allows cameras, intercoms, signage, and staff attention to work together. Secondary doors still matter. They may need scheduled unlocking, badge access, automatic relocking, door-position monitoring, or alarm notifications. Emergency exits must remain available for life safety, but that does not mean the organization should ignore them from a security perspective. The point is not to force every person through one narrow path regardless of the building. The point is to know which doors are public, which are employee-only, which are emergency-only, and who is responsible for reviewing exceptions. **2. An inner security boundary** Many commercial lobbies have a front door but no meaningful boundary after reception. Once a visitor enters, they can walk toward elevators, stairwells, conference rooms, or employee work areas. Access control should create a second decision point where appropriate. That may be a secured elevator lobby, a turnstile, a card-controlled interior door, or a reception-controlled release. The right design depends on the building and the visitor experience, but the principle is consistent: a person should not gain access to the rest of the facility simply because they reached the reception area. **3. Credentials that match the person’s role** Employees, contractors, vendors, and visitors do not need identical access. A modern system should support different credential types and schedules, including cards, mobile credentials, temporary credentials, PINs, or other approved methods. The organization should base access on the person’s role, location, and time—not on convenience alone. An employee who needs access to a warehouse may not need access to executive offices. A cleaning contractor may need a limited schedule. A visitor may need access only to one conference room and only while someone accompanies them. This is where standardization matters. If every location creates access differently, the IT director eventually inherits a maze of exceptions. Consistent access levels and naming conventions make the system easier to audit, support, and expand. **4. Visitor management tied to access control** Visitor management should answer more than “Did someone sign in?” It should establish who the visitor is, who they are meeting, whether the organization expected the visit, what access they received, and whether they left. The process may include pre-registration, host notification, identification verification, a temporary badge, escort requirements, expiration times, and a visitor log. The important part is that the visitor’s authorization does not last forever and does not quietly become employee access. Paper logs are easy to overlook, difficult to search, and vulnerable to incomplete entries. An electronic visitor process can create a clearer record and reduce how much judgment reception staff must exercise. It can also help the organization produce an occupancy picture during an emergency. **5. Video that supports the access event** Video surveillance is most useful when it helps answer a specific question. Who entered? Did the person who received the badge use it? Did someone follow behind them? Did someone hold the door open? Did the visitor go where the organization allowed them to go? Camera placement should cover the approach to the entrance, the person’s face at the point of entry, the reception area, the interior access point, and other areas where movement matters. Avoid placing cameras where glare, backlighting, decorative walls, or poor angles make identification difficult. When a security or IT team reviews video and access events together, an investigation becomes much more practical. Instead of searching through hours of footage, a security or IT team can start with a credential event and examine the associated video. **6. Intercoms and communication tools** An intercom or video intercom can give staff a way to communicate with someone before releasing a door. This is especially useful for after-hours entry, delivery doors, remote sites, or locations without a full-time receptionist. Communication should not become a substitute for verification. A person who sounds convincing on an intercom is still an unverified person. The best process combines communication with scheduled visits, host confirmation, credentialing, or a defined escalation path. **7. Door monitoring and exception alerts** Access control should report more than successful entries. Forced-open doors, doors held open too long, repeated denied attempts, offline devices, and access outside an approved schedule may all deserve attention. The system should not create so many alerts that staff ignore them. Define which events require immediate response, which staff can review later, and who receives each notification. A small number of meaningful alerts is more useful than a flood of noise. **How should visitor access work in a commercial lobby?** Visitor access should begin before the person reaches the lobby whenever possible. The host or employee should submit the visit, the visitor should receive clear arrival instructions, reception should be able to confirm the appointment, and the visitor should receive limited access that expires when the visit ends. A practical visitor workflow looks like this: **Before arrival** The employee schedules the visit with the visitor’s name, company, expected arrival time, host, destination, and any escort requirement. If the visit involves a sensitive area, the host identifies that restriction in advance. For recurring contractors, do not let familiarity replace control. Their access may be recurring, but it should still have a defined purpose, location, and expiration date. **At arrival** The visitor checks in at the designated point. Reception or the visitor-management system confirms the visit, captures the required information, and notifies the host. If the employee did not schedule the visit, the visitor waits while the organization confirms who they are and why they are there. This is where the system should make the right behavior easy. If reception has to search multiple spreadsheets, call several people, and manually create a badge, shortcuts become more likely. **During the visit** Visitors should wear a badge that makes their status visible without exposing unnecessary personal information. They should remain in approved areas, and staff should escort them when policy or risk requires it. The goal is not to make visitors feel unwelcome. It is to make the boundaries understandable. A visitor who knows where they may go is easier to manage than a visitor who receives vague instructions and must follow signs through the building. **At departure** The visitor checks out, returns the badge if applicable, and loses access at the end of the appointment or at a defined expiration time. The system should record the departure or flag an open visit for follow-up. Organizations frequently miss that last step. An organization may have a strong check-in process and still lack a reliable understanding of who remains in the building. Check-out is part of access control, not administrative cleanup. **How does cloud-managed access control help IT directors?** Cloud-managed access control gives IT directors a central place to manage users, doors, schedules, events, and permissions across locations. It can reduce the need to visit each building for routine changes and provide visibility when an employee, contractor, or visitor needs access adjusted quickly. For an organization with one building, the benefit may be easier administration. For an organization with multiple sites, the difference is larger. A centrally managed system can apply consistent policies, standardize access groups, review activity, and support new locations without creating a separate security island at every site. Cloud management does not mean organizations should expose every control directly to the public internet. The underlying system still needs strong identity management, secure communications, appropriate permissions, device maintenance, and a clear plan for network outages. NIST’s security controls emphasize both physical access restrictions and the need to manage access authorization over time. The network design also matters. A security system should not require unnecessary open ports or firewall holes simply to make remote administration convenient. IT directors should ask how the platform communicates, what outbound connections it needs, how the platform protects administrative access, and how the security integrator will coordinate with the organization’s network team. The best solution is the one that gives the IT team useful visibility without adding an unmanageable technology stack. One system, consistent rules, and a partner who can support the deployment are often more valuable than a collection of impressive features that operate separately. [visitor check in](https://zqamjetjckorwbbefbve.supabase.co/storage/v1/object/public/creative-assets/a2b01185-2068-4f30-8bcc-f96a4802466f/blog/ac18156f-c063-4868-81e2-4df9279a02c1.png) **What role does video surveillance play in lobby security?** Video surveillance helps deter misconduct, verify identity, investigate incidents, and provide context around access events. It should support the access-control process rather than operate as a separate camera project. In a lobby, the most important video questions are practical: Can the camera produce a usable face image at the entry point? Can staff see the person approaching before the system releases the door? Can the organization determine whether a visitor entered alone or followed someone through? Can the video show where a person went after entering? Can authorized staff review video remotely when an incident occurs? Video retention should reflect the organization’s risk, legal requirements, investigation needs, and available storage. More footage is not automatically better. If nobody can find the relevant event, the organization has stored data without gaining much operational value. Privacy also belongs in the design conversation. Limit access to video, define retention practices, protect administrative accounts, and make sure signage and policies fit the organization’s obligations. Security should protect people without creating casual access to sensitive recordings. **How can a lobby be secure without making it inconvenient?** A lobby can be secure without being frustrating when the organization designs the process around predictable movement. Employees should be able to enter quickly with reliable credentials. Expected visitors should not have to repeat information from registration. Reception should have enough information to make decisions without calling five departments. Convenience comes from preparation, not from removing controls. Mobile credentials, pre-registration, automatic host notifications, temporary badges, scheduled access, and clear signage can reduce friction while still creating meaningful boundaries. The system should also have a plan for the exceptions that cause the most pressure: a forgotten badge, a delivery at the wrong door, an employee who needs after-hours access, a visitor who arrives early, or a system that temporarily loses connectivity. Test those situations. A system that works only when everyone follows the normal process is not finished. **What should IT directors ask before upgrading lobby security?** Before selecting hardware or replacing a lobby system, ask questions that expose the operating model: Which doors are public, employee-only, emergency-only, or restricted? What should happen when an unscheduled visitor arrives? How does the organization issue, change, and remove employee credentials? Who approves contractor and vendor access? How long should visitor credentials remain valid? Can the system support multiple locations from one administrative view? Can the system connect access events to relevant video? What happens during a network or power interruption? Which alerts require immediate action? Who owns the system after installation? Does the design require unnecessary inbound firewall access or exposed ports? What will the process look like for a new location, a new employee, or a changed floor plan? These questions force the project beyond a product comparison. Two systems may both offer card readers and mobile credentials, but they may differ significantly in administration, support, reporting, integration, and long-term cost. **What are the most common commercial lobby-security mistakes?** **Protecting the front door but not the next door** An exterior reader does little if visitors can move freely from the lobby to employee areas. Review the entire path, not just the entrance. **Treating cameras as proof of security** A camera records what happened. It does not decide whom the organization authorizes to enter. Video is strongest when it works with access control and clear procedures. **Giving permanent access for temporary needs** Temporary work should receive temporary access. Expiration dates, schedules, and regular reviews prevent old permissions from becoming invisible risk. **Leaving HR and IT changes disconnected from access control** When an employee leaves or changes roles, access should change promptly. Manual hand-offs create delays and uncertainty. Define who triggers the change and how the organization verifies it. **Using different rules at every location** Local differences may be necessary, but every site should not invent its own access groups, naming conventions, or visitor process. Standardize the common pieces and document the exceptions. **Designing around equipment instead of behavior** The right reader cannot fix a process that nobody understands. Walk through the lobby at opening, closing, lunch, shift change, delivery time, and after hours. Watch what people actually do. **Ignoring the support relationship** Commercial security does not end when installers mount the equipment. Firmware, credentials, camera views, door hardware, user permissions, and operating procedures all need ongoing attention. Choose a partner who will stay involved after installation. **How should you plan a commercial lobby-security project?** Begin with a site assessment, not a shopping list. Document the entrances, interior doors, reception position, elevators, stairs, public areas, sensitive areas, visitor flow, delivery routes, employee schedules, and after-hours conditions. Then define the decisions the system must make. Who may enter? At what time? Through which door? With what credential? Who approves exceptions? What event creates an alert? Who receives it? What happens next? From there, create a standard design that the organization can repeat at additional locations. Use consistent access groups, door names, user roles, alert priorities, and reporting practices. Where a site requires something different, document why. The technology should serve that design. A qualified security partner can help coordinate access control, video, intercoms, door hardware, networking requirements, visitor workflows, and service responsibilities so the IT director does not have to manage disconnected vendors. Commission the system in stages. Test every reader, door contact, request-to-exit device, camera view, intercom, alert, credential type, schedule, and emergency procedure. Test denied access as carefully as successful access. Then train the people who will use the system every day. Finally, set a review schedule. A lobby changes when the company moves teams, adds contractors, changes reception coverage, opens another location, or remodels the floor. The access-control design should change with it. **How should an IT director measure whether lobby security is working?** Measure the process, not just the equipment. A lobby-security review should show whether the team removes credentials on time, whether temporary visitors are expiring as intended, whether doors are generating repeated forced-open events, and whether staff can retrieve the right video and access record when something happens. Useful measures include the number of active credentials by site, credentials with no recent owner review, overdue visitor check-outs, repeated denied-access events, door-held-open alarms, unresolved device outages, and how long it takes to disable access after an employee departure. These are not performance numbers for the sake of creating a dashboard. They point to places where the process is drifting. Run a short access review at regular intervals. Pick a sample of employees, contractors, and visitors. Confirm that their permissions match their current role, location, and schedule. Walk the visitor path and ask a receptionist to demonstrate an expected visit, an unexpected arrival, and a lost badge. If the person responsible for the lobby cannot complete those tasks without a workaround, the system needs attention. The review should also include the relationship with the security provider. Does the provider answer service requests clearly? Does the provider fix recurring issues at the source? Does the partner understand the organization’s standard design, or does the provider treat every change as a new project? A scalable system is valuable only when the operating support around it can scale too. **The 2027 standard for a secure commercial lobby** The standard has moved beyond “install a card reader at the front door.” A secure commercial lobby should establish identity, control movement, record access, support investigation, and remain manageable as the organization grows. For a busy IT director, that means the system should be simple to administer, scalable across locations, and secure by design. It should not depend on a receptionist remembering every employee, a paper log nobody reviews, or a camera archive nobody can search. It should give the organization a consistent way to handle normal arrivals and unusual situations. The strongest lobby-security programs also recognize that experience matters. Employees need a system that works. Visitors need a process that is clear. Reception teams need tools that help them make decisions. Security teams need usable records. IT needs visibility without unnecessary complexity. Leadership needs confidence that the system will still make sense six months from now. That is what good commercial security delivers: controlled access that feels straightforward to the people who should use it, and meaningful barriers for the people who are not. **FAQ: Commercial Lobby Security** **What is the most important security measure for a commercial lobby?** The most important measure is a controlled access process that verifies people before they move beyond the public lobby. In most commercial buildings, that means electronic access control at the appropriate doors, a defined visitor-management process, and a clear way to connect access events with video. A single lock or camera cannot replace a complete entry process. **How does access control secure a commercial lobby?** Access control secures a commercial lobby by deciding who can enter, which doors they can use, and when they can use them. Employees receive credentials according to their roles and schedules, while visitors and contractors receive limited, temporary access when appropriate. The system records successful entries, denied attempts, door alarms, and other events so the organization can respond and investigate. **Should commercial lobbies use visitor-management software?** Most commercial lobbies benefit from electronic visitor management, especially when they receive regular visitors, contractors, vendors, or guests across multiple locations. A visitor-management system can support pre-registration, host notification, temporary badges, access expiration, check-in, and check-out. It also creates a more usable record than a paper sign-in sheet. **How do you secure a lobby without making it unwelcoming?** Secure the lobby by making the normal visitor process clear and efficient rather than removing security controls. Pre-register expected visitors, provide simple arrival instructions, notify hosts automatically, issue temporary credentials when appropriate, and use clear signage. Employees should receive reliable credentials that allow quick entry, while visitors should understand where they may go and who is responsible for them. **What cameras does commercial lobby security need?** Commercial lobby security typically needs cameras covering the approach to the entrance, the person’s face at the entry point, the reception area, the interior security boundary, and important movement paths such as elevators or restricted corridors. Camera placement should prioritize usable identification and context, not simply the number of cameras installed. Video is most valuable when staff can review it alongside access-control events. **Is cloud-managed access control secure for a commercial building?** Cloud-managed access control can be secure when it uses strong administrative authentication, controlled permissions, secure communications, maintained devices, and a documented plan for outages. IT directors should also ask whether the system requires unnecessary inbound firewall access or exposed network ports. Cloud management should simplify administration and provide centralized visibility without weakening the organization’s network-security practices. **How should businesses handle former employees’ access?** Businesses should disable a former employee’s credentials as part of the offboarding process, not days later during a periodic review. The organization should clearly assign HR, IT, and security responsibilities, and the organization should verify that it has removed or changed physical credentials, mobile credentials, PINs, visitor permissions, and remote administrative access. Role changes should trigger an access review as well. **What should a commercial lobby-security assessment include?** A commercial lobby-security assessment should review exterior entrances, reception, interior doors, elevators, stairwells, visitor flow, delivery routes, employee access, after-hours conditions, cameras, intercoms, door hardware, alarms, network requirements, and operating procedures. It should also examine how the organization issues and removes credentials, how the organization approves and checks out visitors, and how the system will scale to additional locations. **How often should organizations review commercial lobby access permissions?** Organizations should review access permissions whenever an employee leaves, changes roles, or no longer needs a location, and organizations should also conduct scheduled reviews at regular intervals. The review should look for inactive credentials, temporary access that failed to expire, permissions outside a person’s role, repeated denied events, and doors or devices that are frequently offline. The schedule should match the organization’s risk and operating complexity. ![visitor check in](https://zqamjetjckorwbbefbve.supabase.co/storage/v1/object/public/creative-assets/a2b01185-2068-4f30-8bcc-f96a4802466f/blog/ac18156f-c063-4868-81e2-4df9279a02c1.png)#### If you’re ready to experience The Alen Advantage yourself, send us a [message.](https://alensecurity.com/contact/) **Categories:** Uncategorized --- ### [How to Replace Manual Visitor Logs in Commercial Lobbies](https://alensecurity.com/blog/how-to-replace-manual-visitor-logs-in-commercial-lobbies/) **Published:** August 18, 2026 **Author:** ctierney **Content:** A paper visitor log looks harmless until you need it to answer a real question. Who is in the building right now? Did the contractor leave? Which host approved the visit? What door did the guest use? A clipboard can collect a name, but it cannot reliably manage the visit. The right replacement is a digital visitor management system connected to your commercial Access Control process. It should register the guest, verify the visit, issue time limited access when needed, notify the host, and record when the visit ends. For companies with several buildings, the same system should apply one policy across every location while giving authorized teams one place to review activity. This change is not about putting a tablet where the clipboard used to sit. It is about creating a visitor process that your reception, facilities, security, and IT teams can trust. **What You Need to Know** Paper logs depend on handwriting, memory, and manual follow up. A digital system can connect preregistration, check in, badges, host alerts, temporary credentials, and check out. Visitor records should follow a written policy for collection, access, review, retention, and deletion. Access control and video can add door activity and visual context to the visitor record. Multi location organizations should use one standard process that can still account for site needs. **Why Do Manual Visitor Logs Break Down in Commercial Lobbies?** Manual visitor logs break down because they record fragments of a visit instead of controlling the full visit. Entries can be incomplete or hard to read. Guests may forget to add a departure time. Reception staff may need to call or message hosts one by one. A visitor can receive a paper badge that never expires and leave it behind for someone else to find. The problem gets larger across several locations. One lobby asks for a name and company. Another asks for the person being visited. A third does not record departures at all. When an IT or security director needs a report, each location sends a different spreadsheet, photo, or scanned page. Paper can also expose information to the next person who signs in. Names, employers, arrival times, and host names may sit in plain view. Moving to a digital system does not remove the need for sound data handling, but it gives the organization better control over who can see records and how long they are kept. Alen has seen the difference in the field. For a large urban office building, our team installed access card readers, electric locks, an intercom, and visitor management software. The finished system gave the client a central visitor database, preregistration, badging, arrival alerts, photo records, ID scanning, watch lists, and reporting tied to access control. The result was documented visitor tracking within the same building entry process. Read the [office building access control case study](https://alensecurity.com/access-control-system/). **What Information Should a Visitor Management System Record?** A visitor record should identify who arrived, why the person is there, who approved the visit, when the visit began, and when it ended. The exact fields should match the building, risk level, and company policy. The National Institute of Standards and Technology provides a useful reference point. Its PE 8 visitor access control calls for organizations to maintain visitor records for a defined period and review those records on a defined schedule. NIST describes records that can include the visitor’s name and organization, identification, date, entry and departure times, purpose, and the person visited. That does not mean every lobby should collect every possible field. Collect what you need for a stated business, safety, or security reason. Then decide who can access it, how often it is reviewed, how long it remains available, and when it is deleted. A sound visitor record often includes: - Visitor name and organization - Host name or department - Reason for the visit - Expected arrival time - Actual arrival and departure times - Building or site visited - Badge or temporary credential issued - Required policy acknowledgments - Escort requirement, when applicable - Notes tied to an access or safety event The system should also show which employee created, approved, or changed a record. That audit history matters when someone asks what happened after the fact. **How Does Digital Visitor Management Help During an Emergency?** Digital visitor management can provide a current list of guests and contractors who checked in and have not checked out. That gives wardens and safety teams a better starting point during an evacuation than a clipboard that may still be sitting at reception. The Occupational Safety and Health Administration says visitors should be accounted for after an evacuation and may need help leaving the building. OSHA notes that some employers use visitor and contractor sign in lists to account for people at the assembly area. It also warns that confusion can delay aid or lead to dangerous, unnecessary search efforts. A digital list still depends on correct use. If visitors bypass reception or nobody closes old records, the list will be wrong. The system works when the building process works. Direct all guests through the approved entrance, require check in, make check out easy, and test the roll call process during drills. **What Should Replace the Paper Sign In Sheet?** Replace the sheet with a visitor management system that connects four parts of the visit: register, verify, grant, and close. **1. Register the visit** The host preregisters the visitor or the guest enters the required information at a lobby kiosk. Preregistration can send directions, arrival instructions, and a QR code before the visit. Walk in guests can follow a consistent on screen process. **2. Verify the person and purpose** Reception or security confirms the visitor, host, destination, and visit type. Depending on policy, the visitor may scan identification, answer screening questions, sign a nondisclosure agreement, or acknowledge building rules. **3. Grant only the access the visit requires** The system prints a badge or issues a temporary PIN or mobile credential. Access should apply only to the approved doors and time period. When visitor management connects with [commercial access control](https://alensecurity.com/services/access-control/), teams do not have to create one record at reception and a second record in another system. **4. Close the visit** The visitor checks out, the temporary credential expires, and the record receives a departure time. If the guest forgets, a defined exception process should alert staff or close the visit after review. The goal is a current occupancy record, not a database filled with guests who appear to have stayed for three weeks. Brivo Visitor Management, powered by Envoy, follows this type of connected process. Its current product information lists preregistration, kiosk check in, host notifications, badges, temporary credentials, emergency roll call, configurable retention, reporting, and connections with access control and video. **Which Visitor Management Features Matter in a Commercial Lobby?** The right feature list starts with the building process. A corporate office with scheduled client meetings does not work like a distribution center receiving drivers, contractors, and deliveries throughout the day. For many commercial properties, these capabilities deserve attention: **Preregistration:** Hosts can enter expected guests before arrival and send instructions. **Guided kiosk check in:** Every guest receives the same questions and policy prompts. **Automatic host alerts:** The right employee receives an email, text, or app notice when the guest arrives. **Visible badges:** Staff can identify approved visitors and see where they belong. **Time limited credentials:** PINs or mobile credentials stop working at the scheduled time. **Central reporting:** Authorized teams can search records across one site or the full property group. **Emergency roll call:** Safety staff can review visitors who may still be on site. **Access and video context:** Teams can compare a check in record with door activity and the related camera view when a review is needed. **Role based permissions:** Reception, security, facilities, and IT can receive the access each role needs. **Retention controls:** The company can define how long visitor information remains in the system. For IT teams, system architecture belongs in the selection process too. Ask how the platform connects to the network, how data is encrypted, how administrator access is controlled, how updates are handled, and whether the design requires inbound ports or firewall holes. Alen favors cloud managed designs that avoid unnecessary network exposure and place access, visitor, and video activity in a centrally managed environment. **How Do You Replace Manual Visitor Logs Without Disrupting the Lobby?** The safest change starts with the process, then configures the technology around it. Use these seven steps. **Document the current visitor path.** Follow a guest from invitation through departure. Record who approves the visit, what reception collects, how the host learns that the guest arrived, what access is issued, and how it is taken back. **Define visitor types.** Separate clients, vendors, contractors, interview candidates, delivery drivers, and walk in guests. Each group may need different questions, access, escort rules, or visit duration. **Write the data policy.** Decide what information each visitor type must provide, why it is collected, who can see it, how long it is kept, and who reviews exceptions. Have legal, privacy, HR, or compliance staff review the policy where required. **Select the connected systems.** Confirm how visitor management will work with access control, badge printing, intercoms, video, identity services, and emergency procedures. Check the network design with IT before purchase. **Configure one pilot lobby.** Build the workflows, test host alerts, print sample badges, issue temporary credentials, and run a mock evacuation. Include reception, security, facilities, IT, and several frequent hosts in the test. **Train the people who handle exceptions.** The normal visit should be easy. Training should focus on what happens when a guest has no invitation, an ID does not match, the host cannot be reached, the printer fails, or the internet connection is unavailable. **Standardize the rollout.** Use the pilot to create one approved setup for other locations. Keep policy, visitor categories, badge rules, reporting, and security settings consistent. Change site instructions only where the location truly requires it. This is where a long term integrator relationship matters. Someone has to connect the lobby workflow with doors, credentials, intercoms, cameras, networks, policies, and ongoing service. One partner should own the handoffs so your IT director is not coordinating a kiosk company, a local locksmith, a camera vendor, and separate access control contractors at every site. **Frequently Asked Questions** **What is a digital visitor management system?** A digital visitor management system records and manages guest activity through a kiosk, tablet, web form, or mobile process. It can handle preregistration, check in, host alerts, badges, temporary access, policy acknowledgments, check out, reporting, and emergency roll calls from one managed platform. **Can visitor management software work with access control?** Yes. A connected system can issue a visitor a PIN, badge, or mobile credential that works only at approved doors and during an approved time. The visit record and door activity can then appear together, which reduces duplicate entry and makes later review easier. **Is a paper visitor log a security risk?** A paper log can create risk when entries are incomplete, visible to later visitors, hard to search, or missing departure times. The amount of risk depends on the building and process. Digital records offer better permission, retention, search, and reporting controls when configured and managed correctly. **How does visitor management help with emergency evacuation?** A digital system can show which visitors checked in and have not checked out, giving safety teams a current roll call list. The list is useful only when every visitor follows the approved entry and exit process, so organizations should test it during evacuation drills. **How long should a company keep visitor records?** There is no single retention period for every organization. The company should set a period based on its security, safety, legal, contractual, and privacy needs. Keep records only as long as the stated purpose requires, limit access by role, and document the deletion schedule. **Replace the Clipboard With a Visitor Process You Can Trust** Replacing a manual log should give your team a clearer answer to a basic question: who is in the building, and why are they there? The answer should not depend on whether someone remembered to write legibly or return to the front desk. It should come from a consistent process that registers the guest, verifies the visit, grants the right access, and closes the record when the person leaves. For an IT director managing several locations, that same processshould work from one centrally managed platform. The security design should avoid unnecessary open ports and firewall holes. The experience should feel simple for visitors, reception, and hosts. When something needs attention, one partner should know the sites, the system, and the people using it. [Schedule a consultation with Alen Security](https://alensecurity.com/contact/) to review your lobby workflow, access control, visitor records, and multi location standards. We will help you identify where the manual process is breaking down and what a practical replacement should include. **A visitor log records a name. A sound visitor process manages the visit.** **Categories:** Access Control, Blog, Commercial Security Systems, Uncategorized --- ### [Looking For Brivo Security? 10 Things Every IT Director Should Know](https://alensecurity.com/blog/looking-for-brivo-security-10-things-every-it-director-should-know/) **Published:** August 12, 2026 **Author:** ctierney **Content:** ![Modern IT environment with cloud-enabled access control hardware](https://cdn.marblism.com/dmQNvgrYUTn.webp)You have inherited responsibility for physical security. It is another line item on a list that already includes network uptime, cybersecurity, and hardware procurement. Managing a traditional access control system often feels like maintaining a legacy server, it is clunky, requires constant manual updates, and ties you to a single physical location. Brivo security systems change that dynamic. By moving the heavy lifting of access control to the cloud, Brivo allows you to manage security with the same efficiency you manage your SaaS stack. At Alen Security, we have spent over 50 years helping IT Directors and Facilities Managers simplify their security footprint. We understand that you do not want to be a security expert; you want a system that works so you can focus on your core infrastructure. **ANALYZE. INTEGRATE. SECURE. MONITOR.** ## Why is cloud-native access control better for IT? Cloud-native access control removes the need for dedicated on-site servers, reducing your hardware footprint and maintenance burden. You no longer have to worry about patching local security software or managing database backups for your door logs. The system updates automatically, ensuring you always have the latest security features without manual intervention. For the overworked IT Director, the primary benefit of a cloud-native platform like Brivo is the elimination of “server sprawl.” Traditional systems require a PC or server at every site, each representing a potential point of failure and a hole in your network security. With Brivo, the “brain” of the system resides in a secure, redundant data center. Your local hardware consists only of sleek, low-power controllers and readers. This architecture supports a **Secure/no open ports** philosophy. Because the controllers communicate outbound to the Brivo cloud via encrypted HTTPS, you do not need to poke holes in your firewall or set up complex VPNs for remote access. This significantly reduces your attack surface and simplifies your network configuration. Managing physical security becomes a matter of managing an application, not a server rack. You gain **Simple** administration through a single browser-based interface. Whether you are at your desk or responding to an incident from home, you have the same level of control and visibility. This reliability provides the **peace of mind** that comes from knowing your facility is secure without requiring constant babysitting. ## How does Brivo simplify multi-site retail security? Brivo centralizes management for all your retail locations into a single pane of glass, allowing you to add or remove users globally in seconds. You can create standardized access groups for store managers, regional directors, and third-party vendors that apply across your entire footprint. This eliminates the need for site-specific programming and ensures consistent security policies at every store. In a high-turnover environment like retail, the ability to instantly revoke credentials is a critical safety requirement. When an employee leaves, you don’t have to call a local manager to update a standalone system. You perform the action in the cloud, and it propagates to every store immediately. This ensures **accountability** and protects your assets without administrative lag. Scalability is a core pillar of the Alen Security approach. If your retail chain expands from ten locations to one hundred, Brivo scales with you. There is no need to re-architect your security infrastructure or buy larger servers. You simply add a new controller at the new location, connect it to the internet, and it appears in your central dashboard. **Standardization** is the secret to managing a large retail footprint without losing your mind. We help you design a standard “store package”, the same readers, the same lock hardware, and the same cloud configuration. This makes maintenance predictable and ensures that a manager who knows how to operate one store can operate them all. It simplifies your vendor sprawl by giving you one trusted partner and one platform for your entire organization. ## Can Brivo integrate with my existing IT stack? Brivo is built with an **Open API**, allowing it to integrate directly with your Identity and Access Management (IAM) tools like Okta, Azure AD, or Google Workspace. This means physical access can be tied to your digital employee lifecycle; when you disable a user in your directory, their physical office access is automatically revoked. You achieve a “single source of truth” for all employee permissions. Integrating physical security into your IT stack moves security from a siloed “maintenance” task to an automated workflow. This integration reduces manual data entry and the high risk of human error that leads to security gaps. If your HR system triggers a “termination” event, the Brivo integration ensures that the former employee’s keycard is deactivated before they even leave the building. Beyond identity management, Brivo integrates seamlessly with video surveillance platforms like Eagle Eye Networks. This allows you to see video clips associated with specific access events, such as a “door forced open” alarm, directly within the access control dashboard. You don’t have to jump between different software programs to investigate an incident. At Alen Security, we emphasize **Quality** in these integrations. We don’t just provide the hardware; we ensure the data flows correctly between your systems. This creates a cohesive security ecosystem that provides **confidence** to your leadership team. You are no longer managing disparate boxes; you are managing a smart, proactive system that delivers business intelligence. ## What are the benefits of mobile credentials over physical cards? Mobile credentials allow your employees to unlock doors using their smartphones, which significantly reduces the costs and security risks associated with lost or stolen physical keycards. Most people are highly protective of their phones and notice immediately if they are missing, whereas a lost keycard might go unreported for days. Mobile credentials also support multi-factor authentication (MFA), adding a layer of digital security to your physical doors. For an IT Director, the management of physical plastic cards is a time-consuming headache. You have to order them, print them, store them, and manually hand them out. With Brivo’s mobile credentials, you “issue” a key digitally via email. The employee downloads the app, and they are ready to go. This **Simple** process saves hours of administrative time every week. Mobile credentials also use advanced encryption protocols that are far more secure than traditional “proximity” cards. Many older cards are easily cloned with cheap devices found online. Brivo mobile credentials utilize Bluetooth and NFC with end-to-end encryption, ensuring that only authorized devices can grant access. This shift to mobile also caters to the expectations of a modern workforce. Employees prefer the convenience of using their devices, and your facility gains a modern, professional image. From an operational standpoint, you can even implement “touchless” entry, where a user’s phone unlocks the door as they approach, a feature that has become increasingly popular in high-traffic commercial environments. ![Modern Brivo access control readers supporting mobile credentials](https://cdn.marblism.com/_JH693CH7s7.webp)## How does Brivo handle warehouse and distribution center security? Brivo provides specialized features for industrial environments, including long-range readers for loading docks, gate control for transport yards, and elevator management for multi-level facilities. You can set specific schedules for delivery bays to remain unlocked during business hours and automatically secure them the moment the shift ends. This level of automation reduces the need for manual guard tours and enhances site safety. In a warehouse setting, security is often synonymous with **safety and compliance**. You need to ensure that only certified personnel have access to hazardous areas or high-value inventory cages. Brivo allows you to create “zones” within your facility, so a general warehouse worker cannot enter the server room or the chemical storage area without specific authorization. The system also provides **audit trail** capabilities that are essential for insurance and liability purposes. If a shipment goes missing or an accident occurs, you can quickly generate a report showing exactly who was in that area at that time. This data-driven approach to security turns your access control system into a tool for operational efficiency. Alen Security’s **Experience** in large-scale industrial installations means we understand the environmental challenges of warehouses. We select hardware that can withstand dust, vibration, and temperature fluctuations. We don’t just install a lock; we build a resilient security perimeter that supports your 24/7 operations. Our goal is to provide a system that stays out of your way until you need it. ## Does Brivo help with regulatory compliance and audit trails? Brivo automatically logs every “event”, including successful entries, denied attempts, and hardware malfunctions, storing them in a secure, tamper-proof cloud environment for as long as your compliance requirements dictate. You can generate custom reports for SOC2, HIPAA, or PCI-DSS audits with just a few clicks. This replaces the manual, error-prone process of pulling logs from disparate local machines. Compliance is often a source of stress for IT Directors. When an auditor asks for an access report from six months ago, you don’t want to be searching through old log files on a dusty server. Brivo’s reporting engine is intuitive and powerful. You can schedule reports to be emailed to you weekly, ensuring you have constant visibility into who is accessing your most sensitive areas, such as server rooms or data closets. The “Access Intelligence” feature within Brivo goes beyond simple logging. It uses data analytics to identify anomalous behavior. For example, if an employee who typically works 9-to-5 suddenly tries to access the office at 3:00 AM on a Sunday, the system can flag this as an unusual event. This proactive monitoring allows you to address potential security threats before they become actual incidents. By partnering with Alen Security, you benefit from our **Centrally managed** approach. We help you set up these compliance reports during the initial design phase. We ensure that your system is not just a gatekeeper, but a robust recording device that protects your organization from liability and regulatory fines. We make compliance **Simple** and repeatable. ## How does Brivo reduce hardware maintenance and server sprawl? Brivo utilizes a “Plug-and-Play” hardware model where door controllers connect directly to the cloud via your existing network, eliminating the need for local management PCs and specialized security servers. This drastically reduces the number of devices you need to monitor, patch, and replace. By shifting to an Access Control as a Service (ACaaS) model, you move your security costs from unpredictable CapEx to stable, manageable OpEx. Server sprawl is a hidden cost in many IT departments. Each local security server requires rack space, power, cooling, and, most importantly, your time. When a local server fails, your security system goes blind until you can get a technician on-site or restore a backup. With Brivo, if a controller loses its internet connection, it continues to operate based on its last-cached permissions, and it syncs its logs to the cloud the moment the connection is restored. This resilience is a key part of the **Reliability** we offer. You get a system with 99.9% uptime, backed by Brivo’s enterprise-grade data centers. You are no longer the “first responder” for a crashed security PC. Instead, you have a professional cloud provider managing the infrastructure, and Alen Security managing the hardware and configuration. Furthermore, Brivo’s controllers are designed for longevity. Because the software logic lives in the cloud, the physical hardware doesn’t become “obsolete” every time a new feature is released. Firmware updates are pushed remotely by our team or Brivo directly, ensuring your system stays current with the latest security protocols and encryption standards. This keeps your system **Scalable** and future-proof. ## Can I manage video and access control in one interface? Brivo integrates natively with cloud video surveillance platforms, allowing you to view live streams and recorded footage directly within the Brivo Access dashboard. When an access event occurs, such as someone swiping a card at the front door, you can click on the event to see the corresponding video clip instantly. This unified interface eliminates the need to manage two separate systems and speeds up incident response times. For an IT Director, “unified management” means fewer tabs open and fewer passwords to remember. You get a holistic view of your facility’s security status. If a “door held open” alarm triggers, you can immediately see if it’s a delivery driver propping the door or a security breach. This contextual information is vital for making quick, informed decisions. The integration also supports **Business Intelligence**. You can use video analytics to count people entering the building and compare that data against your access control logs. This can help you understand space utilization in your offices or warehouses. Are certain entrances being underutilized? Is your lobby overcrowded at peak times? Brivo gives you the data to answer these questions. At Alen Security, we specialize in these **end-to-end** solutions. We don’t just sell you a camera and a card reader; we design an integrated system that works together to provide a complete security picture. This integration is where the real value lies, transforming raw data into actionable insights that protect your people and your assets. ![Cloud-based security dashboard showing integrated video and access control](https://cdn.marblism.com/fb8UxE_BmLb.webp)## What is the impact of an “Open API” on security management? An Open API allows your security system to “talk” to other software, enabling automation like automatically unlocking doors during a fire alarm or syncing your visitor management system with your access logs. This flexibility means your security system can evolve along with your business needs, rather than being a static piece of hardware. It allows you to build custom workflows that save time and reduce manual labor. For example, you can integrate Brivo with your building management system (BMS). When the first employee swipes their card in the morning, the system can signal the HVAC and lighting to turn on for that floor. This not only improves security but also drives energy efficiency and cost savings. Your security system becomes a functional part of your smart building strategy. The API also allows for better **Relationships** between departments. IT can provide HR or Operations with the specific data they need without giving them full administrative access to the security system. You can build a custom dashboard for the facilities team that shows them only the information relevant to their job, keeping your core security settings protected. Alen Security’s technical team understands how to leverage these APIs to solve complex business problems. Whether you need a custom integration with a proprietary database or a simple connection to a third-party app, we have the **Experience** to make it happen. We turn “what if” into “here is how,” ensuring your security investment delivers maximum value. ## Why choose Alen Security for your Brivo implementation? We have been in the commercial security business for over 50 years, providing a level of stability and expertise that “start-up” security companies cannot match. We don’t just ship boxes; we provide a true end-to-end service that includes consultation, custom design, professional installation, and ongoing maintenance. We take the burden of security off your shoulders, so you can focus on your core IT responsibilities. Choosing a security partner is about more than just finding the lowest price. It’s about finding a team that will be there at 2:00 AM when a controller goes offline or when you need to urgently scale your system to ten new locations. Our long-term **Relationships** with our clients are built on trust and a commitment to **Quality**. We understand the specific pain points of the IT Director because we speak your language. We know about network protocols, bandwidth limitations, and cybersecurity concerns. We ensure that your Brivo system is configured for maximum security, including the use of **OSDP** (Open Supervised Device Protocol) for encrypted communication between readers and controllers. Our mission is to make security **Simple. Scalable. Trusted… Everywhere.** We simplify your vendor sprawl by being your single point of contact for access control, video surveillance, fire alarms, and locksmith services. We deliver systems that “just work,” providing you with the **peace of mind** you need to excel in your role. **CONSULT. DESIGN. INSTALL. MAINTAIN.** ### Frequently Asked Questions (FAQ) **1. Is Brivo’s cloud-based system secure against cyber attacks?** Yes, Brivo uses enterprise-grade encryption for all data in transit and at rest. Because the system utilizes an outbound-only communication model, you do not need to open any inbound ports on your firewall, which significantly reduces the risk of network intrusion. Brivo also undergoes regular third-party security audits to ensure compliance with the highest industry standards. **2. What happens to my doors if the internet goes down?** Brivo controllers are designed with “local intelligence.” This means they cache your user permissions locally. If the internet connection is lost, the doors will continue to function normally for all authorized users. Once the connection is restored, the controller automatically uploads all event logs to the cloud. **3. Can I use my existing keycards with a new Brivo system?** In many cases, yes. Brivo supports a wide range of reader technologies. If your existing cards are a standard format (like 26-bit Wiegand), we can often utilize your current credentials, saving you the cost and hassle of re-issuing cards to every employee. However, we often recommend upgrading to more secure, encrypted credentials during the transition. **4. How long does it take to install Brivo?** Installation time varies based on the number of doors and the complexity of your site. However, because Brivo is cloud-based, the software configuration is extremely fast. Once the hardware is wired and connected to your network, we can have your system live and fully operational in a fraction of the time required for traditional on-premise systems. **5. Does Brivo work for multi-tenant office buildings?** Absolutely. Brivo is an ideal solution for multi-tenant environments. It allows property managers to manage common areas while giving individual tenants control over their own office suites. Each tenant can have their own administrative login, ensuring privacy and security within a shared facility. **6. Can I manage Brivo from my smartphone?** Yes, the Brivo Access mobile app allows administrators to manage their entire security system from anywhere. You can unlock doors, revoke users, view live video feeds, and receive real-time alerts directly on your phone. This is a game-changer for IT Directors who are often on the move or managing multiple sites. **7. Is there a monthly subscription fee for Brivo?** Yes, Brivo operates on an Access Control as a Service (ACaaS) model. This monthly fee covers the cloud hosting, automatic software updates, and ongoing technical support. This shift from CapEx to OpEx makes budgeting more predictable and ensures your system never becomes obsolete. **8. Can Brivo handle elevator control?** Yes, Brivo offers specialized elevator controllers that allow you to restrict access to specific floors based on user credentials and time schedules. This is a critical feature for high-rise commercial buildings and multi-level corporate offices. **9. How does Alen Security support me after the installation is complete?** We offer comprehensive maintenance and support plans to ensure your system continues to run at peak performance. Our team is available for remote troubleshooting, on-site repairs, and regular system health checks. We view ourselves as an extension of your IT team. **10. Can I integrate Brivo with my fire alarm system?** Yes, it is a standard safety requirement and a core part of our design process. We integrate the Brivo system with your fire alarm so that in the event of an emergency, all designated doors automatically unlock to allow for safe egress. **EXPERIENCE THE ALEN ADVANTAGE – CALL TODAY!** **Categories:** Uncategorized --- ### [Securing the Network: How to Integrate Physical Security without Compromising Cybersecurity](https://alensecurity.com/blog/securing-the-network-how-to-integrate-physical-security-without-compromising-cybersecurity/) **Published:** August 12, 2026 **Author:** ctierney **Content:** ![Modern Server Room Security](https://cdn.marblism.com/a_BJXpxf5V-.webp)### How do you secure physical security systems on an IT network? Keep it simple. Use ****outbound-only connections**** so you do not need open inbound ports or firewall holes. Put security devices on a ****dedicated VLAN****, standardize the hardware, and use ****intelligent analytics**** so your team is not stuck watching screens all day. --- ### What is the safest way to connect physical security systems to your network? The safest approach is to use ****outbound-only, encrypted connections****, segment devices on a ****dedicated VLAN****, centralize management, and avoid exposing cameras or controllers through open inbound ports. ## Why does physical security often end up on the IT team’s desk? Physical security now rides on your network, your identity tools, and your uptime standards. That means cameras, door controllers, and related devices quickly become part of the IT conversation, especially when you are responsible for multiple locations or inherited systems. As an IT Director, you may not have asked to own physical security, but you are often the person accountable when systems are outdated, inconsistent, or difficult to support. You are managing **IP video surveillance systems**, **cloud-based access control**, and sometimes intrusion or fire alarm integrations alongside your core responsibilities. That changes the requirement. You do not need another disconnected vendor or another exception-filled deployment. You need a partner that understands **cybersecurity, uptime, regulatory compliance, and scalability** and can apply those standards to physical security in a practical way. At Alen Security, we build systems that are **Simple, Scalable, and Trusted**. We design around standardization, centralized management, and secure architecture so your physical security environment supports the network instead of creating more work for your team. ## Why are legacy physical security systems a cybersecurity concern? Many legacy systems rely on open inbound ports, inconsistent firmware, and isolated local management. That creates avoidable risk, weakens accountability, and makes it harder for your team to maintain a clean security posture. For years, remote viewing was often set up by forwarding ports on a firewall so users could reach a DVR or NVR from outside the building. That practice may have been common, but it does not meet the expectations most IT teams have today for secure remote access. **ASSESS. SEGMENT. STANDARDIZE. MANAGE.** Every exception matters. If a vendor is asking for port forwarding or direct inbound access to a recorder, camera, or controller, that should raise immediate questions about architecture, exposure, and supportability. Our approach starts with **Secure** design. We use cloud-managed systems that establish **outbound-only, encrypted connections**. That means no open inbound ports for routine remote management. Your firewall policy stays tighter, your attack surface stays smaller, and your team has clearer control over how physical security interacts with the network. ### How can a business manage security across multiple locations without vendor sprawl? Use a ****centrally managed, standardized platform**** that brings video, access control, alerts, and reporting into one dashboard. That gives you a cleaner audit trail, more accountability, and less operational friction. ## How do you reduce vendor sprawl across multiple locations? You reduce vendor sprawl by standardizing hardware, software, permissions, and reporting across sites. A centrally managed platform gives you one place to view video, manage access, review alerts, and maintain an ****audit trail****, which is the recorded history of system activity and user actions. If you oversee a regional or national footprint, inconsistency is usually the real problem. One site has an older recorder, another has a standalone access system, and another depends on a local vendor with no shared standards. That slows support, complicates training, and weakens accountability. ![Centralized Cloud Security Management](https://cdn.marblism.com/9vK7D4lJ2Tx.webp)Our **Centrally Managed** approach replaces that patchwork with one cloud-based interface and a documented standard. Whether you are checking a warehouse perimeter in New Jersey or reviewing access events at a retail site in California, you work from one dashboard. That supports **Standardization**, improves reporting, and gives you confidence that each site is being managed the same way. ### Do modern security systems still require someone to watch monitors all day? No. Modern systems use ****intelligent analytics, automated alerts, and searchable video events**** so your team can respond to meaningful activity instead of staring at screens full-time. ## How do modern security systems reduce manual monitoring? Modern systems reduce manual monitoring by using analytics, event filtering, and automated alerts. Your team can focus on verified activity instead of spending time reviewing hours of uneventful footage. That matters operationally. A camera system should do more than record video. It should help your team find relevant events quickly and respond with context. **ANALYZE. DETECT. ALERT. RESPOND.** Our modern **IP video surveillance systems** use intelligent analytics to distinguish routine movement from events that deserve attention, such as after-hours loitering near a loading dock or movement in a restricted area. That reduces noise and improves response quality. You do not need someone watching screens all day. The system does the monitoring, then sends the right clip, alert, or event summary to the people responsible. That is a practical way to improve coverage while reducing manual effort. ### What should an IT Director require from a physical security platform? Look for ****secure architecture, standardization, centralized management, encryption, bandwidth control, and scalable deployment****. If the system creates exceptions everywhere, it is not simplifying your job. ## What are the core requirements for secure network integration? The core requirements are segmentation, bandwidth planning, and standardized infrastructure. These three areas help physical security operate reliably without creating unnecessary risk or performance issues on the rest of your network. When we work with IT leaders, we use a disciplined process to make sure physical security supports business operations and remains easy to maintain over time. ### 1. Network segmentation with dedicated VLANs We do not recommend placing cameras and controllers on the same subnet as core business systems such as accounting, voice, or user workstations. A dedicated VLAN helps contain traffic, simplifies policy management, and reduces the chance of lateral movement if a device is ever compromised. ### 2. Bandwidth management for video traffic High-resolution video needs planning. We use H.265 compression, bitrate controls, and cloud-managed on-premise storage where appropriate so footage can be recorded and retrieved efficiently without overwhelming your WAN or interfering with business-critical traffic. ### 3. PoE standardization for simpler support ****SIMPLIFY. UNIFY. POWER. PROTECT.**** Standardizing on quality PoE switching reduces hardware inconsistency, simplifies deployment, and supports centralized UPS protection. That gives you a cleaner design and more predictable uptime for cameras, readers, and supporting devices. ![Quality IP Camera Hardware](https://cdn.marblism.com/uuJqFci4aJD.webp)## Why does experience matter in commercial security integration? Experience matters because commercial security affects life safety, operations, compliance, and accountability. The right partner should understand both the physical environment and the network requirements behind modern systems. Physical security is a long-term operational system. It needs planning, documentation, support, and a partner who can stay with you through upgrades, expansions, and service needs. **CONSULT. DESIGN. INSTALL. MAINTAIN.** We bring over **50 years of experience** in commercial security. Our team handles design, installation, and ongoing service with a focus on quality, standardization, and long-term support. You are not left to piece together device settings, credential policies, or remote management workflows on your own. ### What should an IT Director look for in a physical security platform? ## How do you scale physical security across new locations? You scale physical security by defining a repeatable standard for hardware, software, network configuration, and user permissions. That makes expansion easier to support and easier to audit. ![Scalable Multi-Site Security](https://cdn.marblism.com/WkIVCmuUae7.webp)When new sites open, documented standards matter. We help you establish a consistent design for cameras, readers, controllers, and management software so each location fits into the same centralized environment. That reduces deployment friction, limits vendor sprawl, and keeps your security posture consistent from site to site. ## Key takeaways - Use **outbound-only, encrypted connections** to avoid unnecessary inbound firewall exposure. - Place cameras, controllers, and related devices on a **dedicated VLAN** to improve segmentation and control. - Standardize hardware and software to reduce vendor sprawl and improve supportability. - Use **centrally managed** platforms so you can manage sites, users, alerts, and audit trails from one dashboard. - Apply **video analytics and automated alerts** to reduce manual monitoring and speed up incident review. - Plan for bandwidth, PoE, local resilience, and remote management before deployment. - Choose an experienced partner who can design, install, maintain, and scale the system over time. - Build for **simplicity, quality, scalability, and security** so the system helps your team instead of adding exceptions. ## How does the right security design create peace of mind? A well-designed system gives you confidence that locations are protected, events are documented, and daily management is under control. It also reduces the number of manual tasks and workarounds your team has to carry. We understand that a failed door, missing footage, or unmanaged alert can become an operational issue quickly. Our goal is to give you a dependable system that supports accountability, regulatory compliance, and business continuity without creating unnecessary complexity on the network. We deliver systems that help protect people, property, and operations while remaining practical to manage. --- ## Frequently asked questions **1. Does Alen Security require us to open ports on our firewall?** No. Our modern cloud-based systems use outbound-only connections (HTTPS/TLS) to communicate with the management platform. This eliminates the need for risky port forwarding and keeps your internal network hidden from the public internet. **2. How do you prevent cameras from consuming all our network bandwidth?** We utilize “Cloud-Managed On-Premise” storage. High-resolution video is stored locally on a bridge or NVR and only the metadata or requested clips are sent over the WAN. We also use advanced bitrate control and scheduling to ensure security traffic never interferes with your business-critical applications. **3. Can I manage multiple locations from one login?** Yes. Centralized management is one of our core pillars. You can manage access levels, view video analytics, and run audit reports for all your locations globally from a single, secure web dashboard or mobile app. **4. What happens if our internet connection goes down?** Our systems are designed for resilience. Cameras will continue to record to local on-premise storage (the bridge), and access control systems will continue to function based on the last synced permissions. Once the connection is restored, the system automatically synchronizes the data to the cloud. **5. Do you support Two-Factor Authentication (2FA) for system access?** Absolutely. Security for the security system is paramount. We support and recommend 2FA/MFA for all administrative logins to ensure that only authorized personnel can view your feeds or modify access permissions. **6. Can your systems integrate with my existing IT directory (like Active Directory)?** Yes, many of our cloud-based access control and video solutions offer SSO (Single Sign-On) and integration with common identity providers, allowing you to automate user provisioning and de-provisioning. **7. How do you handle firmware updates for the cameras?** We manage firmware updates centrally and automatically. You no longer have to manually log into individual cameras to patch vulnerabilities. We push verified, secure updates from the cloud to ensure your hardware is always protected against the latest threats. **8. Is the video data encrypted?** Yes. All video data is encrypted both at rest (on the local bridge/NVR) and in transit (using high-level TLS encryption) to the cloud storage facilities. **9. Do we have to replace all our existing cameras to use your system?** Not necessarily. Our “Simple” philosophy includes being “open platform.” We can often utilize bridges to bring your existing ONVIF-compliant IP cameras into our modern cloud management platform, allowing you to upgrade your system without a total “rip and replace.” **10. Why should an IT Director choose Alen Security over a standard IT MSP?** While MSPs are great at data, we have **50 years of experience** in the physical world. We understand the nuances of locksmithing, fire code compliance, and the physical installation of hardware in complex commercial environments. We bridge the gap between “the wire” and “the door.” --- ## Ready to plan a more secure physical security deployment? You deserve a partner who understands that ****Simple**** management and ****Secure**** architecture belong together. Let us help you standardize and support your physical security environment so you can move forward with more confidence and less operational friction. **Categories:** Uncategorized --- ### [Loading Dock Security: Closing the Biggest Vulnerability in Distribution Centers](https://alensecurity.com/blog/loading-dock-security-closing-the-biggest-vulnerability-in-distribution-centers/) **Published:** August 12, 2026 **Author:** ctierney **Content:** ![](https://alensecurity.com/wp-content/uploads/2026/08/image-1024x576.webp)The loading dock is the busiest, most exposed part of a distribution center. People, vehicles, inventory, and vendors move through it constantly, and when controls are inconsistent, that traffic turns into loss, disputes, and compliance headaches. For IT Directors and Facilities Managers, that’s a real problem. You need visibility, accountability, and uptime you can count on, without adding another person to watch monitors all day. A well-designed dock security program gives you that: less risk, a documented record of activity, and a way to run one site or fifty from the same standard. At Alen Security, we help you standardize dock security with IP video surveillance, cloud-based access control, and centrally managed systems built to be secure, scalable, and easy to run. ## What is loading dock security? Loading dock security is a layered approach that combines physical barriers, IP video surveillance with analytics, and cloud-based access control. Together, they prevent cargo theft, unauthorized entry, and workflow disruptions at one of the busiest points in your facility. ## Why is the loading dock such a common vulnerability? Because it’s busy by design. Trucks, vendors, employees, and high-value inventory all move through the same area at the same time. That kind of activity hides tailgating, propped doors, blind spots, and unverified access when your systems are outdated or disconnected. ## How do video analytics help without adding more manual work? Video analytics cut down on the need for someone to watch screens all day. The system flags loitering, detects tailgating, and uses License Plate Recognition (LPR) to check vehicles against schedules, so your team only steps in when something actually needs attention. ## How do I secure the perimeter around a loading dock? Perimeter security starts before a truck reaches the bay. The most effective approach combines gates, fencing, lighting, video coverage, and controlled entry, so every vehicle movement is visible and every access event gets documented. For a lot of facilities, the real gap is inconsistency. A fence and a paper log look like control, but they don’t give you an audit trail, a searchable record of who entered, when, and what happened around it. We recommend standardizing the perimeter approach across every location. High-resolution IP cameras, gate controls, and scheduled access permissions work together to verify authorized arrivals and flag exceptions: after-hours vehicles, loitering near the fence line, unscheduled deliveries. Because these systems are centrally managed, your team reviews activity across every site from one place, no separate software, no local workarounds. That cuts vendor sprawl and gives you one operating standard for security, compliance, and investigations. ## How does a no-open-ports architecture protect your network? A no-open-ports approach cuts the unnecessary exposure between your security system and your corporate network. Instead of relying on port forwarding, which can leave avoidable holes in your firewall, secure cloud platforms use encrypted outbound connections. Your systems stay accessible without opening inbound paths into your environment. For IT teams, that’s the difference between remote visibility and an open door. You get control without loosening your security posture, which is why cloud-based systems can be simple to manage and secure to deploy at the same time. ## How do I manage loading dock security across multiple locations? Multi-site dock security works best when video, access control, alerts, and reporting live on one platform. A centrally managed system gives you one view across locations, one investigation workflow, and one set of standards for your whole team. That’s what you need when you’re responsible for uptime and accountability but can’t be on site at every facility. Central management lets you respond faster, verify events remotely, and stay consistent as you add locations. ## Why does standardization matter in distribution security? Standardization improves reliability. When the hardware, user permissions, naming conventions, and reporting structure are consistent, your team spends less time figuring out each site and more time solving actual problems. It also makes regulatory compliance easier. You can document procedures and pull records cleanly during audits, claims, or internal reviews instead of piecing them together after the fact. Standardization usually includes: - **Uniform hardware:** Cameras, readers, and locking hardware built for industrial environments. - **Consistent policies:** Role-based access tied to how your sites actually operate. - **Scalable architecture:** A platform that adds bays, buildings, or sites without a rebuild. ## What are the most common loading dock security vulnerabilities? Most loading dock losses trace back to a handful of recurring issues. It’s rarely a lack of activity. It’s a lack of visibility, access discipline, and documentation around that activity. Here are five issues we see repeatedly in distribution environments. ### How do I prevent unauthorized tailgating? Tailgating happens when a second vehicle or person follows an authorized entry without its own verification. Video analytics and controlled gate logic catch that pattern and send an alert so your team can review it fast. Every entry ties back to a credential, a vehicle record, or a verified schedule, not a guess. That’s what accountability actually looks like. ### How do I address propped doors and door-held-open events? Dock doors get propped open for convenience during busy shifts more often than anyone wants to admit. Door position monitoring flags doors that stay open past an approved threshold and sends an automated notification with the related video. Supervisors catch it before it turns into a loss or a safety issue, without walking the floor to check every door themselves. ### How do I investigate internal shrinkage or collusion? Some losses come from process failures or collusion, not forced entry. Searchable video tied to shipment timing, pallet activity, or related transactions gives you the context to investigate exceptions properly. An integrated record makes claims review and internal investigations faster, and easier to defend when someone asks how you know. ### How do I manage vendor access at the dock? Vendor access should be temporary, specific, and documented, full stop. Cloud-based access control lets you issue scheduled credentials that expire automatically, so vendors get into only the areas and times you approve. No more tracking physical keys. You get a clear record of who was on site and when. ### How do I eliminate blind spots and poor image quality? Loading docks create tough lighting, bright sun outside, dim bays inside. Cameras with Wide Dynamic Range (WDR) handle both extremes in the same scene, so you keep usable detail at doors, bays, and vehicle approaches instead of blown-out highlights and black shadows. Placement, lighting, and lens selection matter as much as resolution. Good design is what turns footage into evidence you can actually use in a claim or investigation. ## How can analytics support operations as well as security? Analytics support business decisions too, not just security ones. Dwell time reports show carrier delays. Vehicle counts verify throughput. Safety-related events flag patterns around restricted zones or forklift traffic. That’s real business intelligence without bolting on a separate system, and it puts operations, facilities, and security on the same data instead of three different spreadsheets. ## How does loading dock security support compliance and accountability? A good dock security system builds a reliable record of access events, alarms, and related video. That record backs up compliance, investigations, and internal reporting, because you can show what happened instead of relying on a handwritten log or someone’s memory. For distribution centers managing standards like C-TPAT or OSHA documentation, that’s not optional. You need records that are consistent, searchable, and retained long enough to support audits, claims, and incident review. **IDENTIFY. DOCUMENT. VERIFY. RETAIN.** Integrated systems keep a digital audit trail, a time-stamped history tied to doors, credentials, alarms, and video. When an auditor, insurer, or operations leader asks for documentation, your team pulls it in minutes, not days. ## How does fire and life safety fit into dock security? Loading docks combine heavy equipment, vehicle traffic, packaging materials, and electrical devices. Fire and life safety needs to be planned alongside security, not bolted on after. When fire alarm systems and door hardware are coordinated correctly, doors respond the right way during an emergency, and video still gives you situational awareness. That means safer egress and better information for first responders when it counts. ## What does a loading dock security partner actually deliver? You need more than equipment. You need a system that’s designed right, installed cleanly, documented clearly, and supported over time, not just at the ribbon cutting. That’s where experience shows. With more than 50 years in commercial security, we help you simplify decisions, standardize systems, and hold the line on quality from design through service. **CONSULT. DESIGN. INSTALL. MAINTAIN.** 1. **CONSULT:** We review your dock layout, workflows, risks, and compliance needs. 2. **DESIGN:** We build a practical solution using reliable, open, scalable technology. 3. **INSTALL:** Our team deploys the system with an eye on uptime, safety, and consistency. 4. **MAINTAIN:** We provide ongoing service so the system stays dependable as your needs change. ## Can I improve loading dock security without replacing everything? Yes. In most cases, you can modernize in phases. If your existing cameras, door hardware, or network infrastructure still perform, we can integrate them into a newer platform instead of ripping everything out at once. That means fewer disruptions to your operation now, and an easier expansion later, because you’re building toward one clean, scalable standard instead of patching around old ones. ## Why do locksmith services still matter at a loading dock? Physical hardware still matters. A cloud reader or camera can’t make up for a weak strike, a worn closer, or a door that doesn’t latch every time. Commercial locksmith expertise makes sure doors, cylinders, electrified hardware, and related components are built for industrial use and work with your electronic system, not against it. That’s what separates a solution that’s actually quality driven from one that just looks good on paper. ## Why work with Alen Security on loading dock security? We build long-term relationships by making security easier to manage and easier to trust. That means clear recommendations, standardized systems, secure architectures, and support that doesn’t disappear after installation. For facilities and IT teams, the benefit is practical. One partner handles consultation, design, installation, service, and accountability going forward. That’s less complexity for you as your organization grows, not more. ## Key Takeaways - Loading dock security works best layered: video, access control, physical hardware, lighting, and documented workflows working together, not as separate systems. - Centralized management means one platform, one investigation workflow, and one standard across every site, so you’re not managing five sets of tools to cover five locations. - A no-open-ports architecture keeps your network protected without giving up remote visibility and control. ## Frequently Asked Questions **How do I prevent truck drivers from accessing the warehouse interior?** Put in a driver cage or a dedicated vestibule with cloud-based access control. Drivers check in at the dock without ever reaching the main floor, and cameras with two-way audio let your team talk to them without face-to-face contact. **Can I manage security for multiple warehouses from one mobile app?** Yes. Our centrally managed cloud platforms let you view live video, review access logs, and lock or unlock doors across every location, right from your phone. **What is License Plate Recognition, and do I need it?** License Plate Recognition, or LPR, uses specialized cameras to read and log truck plates automatically. On a busy dock, it speeds up check-in and gives you a searchable record of every vehicle that’s been on site. **How does “No Open Ports” technology protect my corporate network?** Older systems often rely on port forwarding, which can leave holes in your firewall. Our cloud-based approach uses secure outbound-only connections, so your security system stays connected without exposing your internal network. **How long should I keep loading dock video footage?** For logistics and distribution sites, 30 to 90 days is a practical baseline. That window usually covers the period when shipment discrepancies, claims, or investigations actually surface. **Can security systems help reduce workers’ compensation claims?** Yes. Video analytics capture near-miss incidents and verify safety protocol compliance, which gives you real documentation for training, investigations, and reducing liability. **Is cloud-based access control more expensive than traditional systems?** Not necessarily. Upfront hardware costs are usually similar, but cloud systems tend to cost less long term since you’re not maintaining local servers, pushing manual updates, or adding extra IT overhead. **What happens if the internet goes down?** Your system keeps working locally. Cameras keep recording, and access control readers still function off the most recently synced permissions. Once connectivity comes back, everything syncs back to the cloud. **Do I need to replace all my current cameras to get AI analytics?** Not always. In a lot of cases, AI-enabled bridges or recorders can add analytics to your existing IP cameras, and even some analog systems. **Why choose a security integrator instead of a guard service?** A guard can only watch one area at a time. An integrated system covers multiple points 24/7, sends automated alerts, and builds a stronger audit trail, usually at a lower long-term cost. **What should you do next if your loading dock security is inconsistent?** If your dock security is fragmented, outdated, or hard to manage, the next step is a straightforward assessment. We’ll help you identify the gaps, standardize your approach, and build a system that supports compliance, uptime, and accountability, without adding complexity you don’t need. Ready to see where your gaps are? Call [877.215.2536](tel:8772152536) to schedule a loading dock security assessment. **Categories:** Uncategorized --- ### [Stuck in the Server Room? Unlock Your Freedom](https://alensecurity.com/blog/stuck-in-the-server-room-unlock-your-freedom/) **Published:** July 23, 2026 **Author:** ctierney **Content:** You are likely reading this because you are an IT Director or a Facilities Manager who is tired. Tired of the late-night calls. Tired of the “server is down” alerts. Tired of being the only person who knows how to reboot a system that should have been retired a decade ago. You manage warehouses, retail chains, or multi-site offices. You are accountable for uptime, compliance, and asset protection. Yet, you find yourself tethered to a physical server room, babysitting hardware that acts more like a hostage-taker than a tool. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ********Lower Total Cost of Ownership******** At **Alen Security**, we understand that your value to your company goes far beyond keeping a video recorder running. Your job is to drive innovation and ensure the safety of your people and property. When your security infrastructure is built on outdated, on-premise hardware, it doesn’t just take up rack space: it takes up your time, your budget, and your peace of mind. It is time to talk about the transition to **cloud-first systems**. It is time to simplify. It is time to scale. It is time to trust your security to a partner with over 50 years of experience. --- AGING HARDWARE? SCALE WITHOUT LIMITS. ### How do cloud-first security systems scale without adding more server room complexity? Cloud-first systems scale by shifting management and core services away from local servers, so adding sites, cameras, and doors does not require piling more hardware into your server room. You gain a standardized platform that grows with your business instead of creating more maintenance overhead. The traditional model of physical security relies on the NVR (Network Video Recorder) and the local access control server. These boxes sit in your server room, humming away, consuming power, and generating heat. But what happens when you add a new warehouse? What happens when you open five more retail locations across the region? In the old world, you buy five more NVRs. You configure five more servers. You set up five more VPNs. You create a “vendor sprawl” nightmare that makes standardization impossible. --- **Cloud-first systems** change the math. When you move to a cloud VMS (Video Management System) or cloud-based access control, the hardware at the “edge”: your cameras and door controllers: talks directly to the cloud. There is no central server to fail. There is no hardware to outgrow. We call this **SCALABLE** security. Whether you have one door or one thousand, the management interface remains the same. You add a site, and it appears on your dashboard. No new server racks required. ![](https://alensecurity.com/wp-content/uploads/2026/07/6Usmu5XGwBm-1024x683.webp)--- ************CYBERSECURITY CONCERNS? CLOSE THE DOOR ON OPEN PORTS.************ Why is a no-open-ports architecture more secure? A no-open-ports architecture is more secure because it avoids exposing inbound pathways into your network for remote security access. That reduces attack surface and gives your IT team more confidence that the security system is not creating unnecessary cyber risk. For any IT professional, the term “port forwarding” is enough to cause a headache. In the legacy world, if you wanted to view your security cameras from home, you had to open a port in your firewall. You had to tell the world, “Here is a direct path into my internal network.” This is a massive **cybersecurity blind spot**. Every open port is an invitation to bad actors. It is a vulnerability that requires constant monitoring, patching, and hardening. --- **************Our cloud-first approach ensures a SECURE network with NO OPEN PORTS.************** Modern cloud systems, like the solutions we provide through partners like [Eagle Eye Networks](https://alensecurity.com/services-overview/eagle-eye-networks-cloud-video-surveillance-in-new-jersey), utilize outbound-only connections. Your cameras and controllers “check in” with the cloud using encrypted, standard HTTPS ports (typically 443). Because the connection is initiated from the *inside* out, you don’t have to poke holes in your firewall. This provides **accountability** and **confidence**. You can sleep knowing that your physical security system isn’t the back door for a ransomware attack. When the time comes where you are ready to take the next step, you can look to us at Alen Security. On top of conducting an audit and installing the system, we are here for on-going training and any necessary maintenance that your system requires. [Contact us today](https://alensecurity.com/contact/)! --- ### FAQ: Cloud-First Security for Multi-Site Businesses **How do cloud-first security systems scale without adding more server room complexity?** Cloud-first systems move video and access control management off local servers, so you add cameras and doors at new sites without adding boxes to your server room. Buy five NVRs for five new warehouses under the old model, and you also buy five servers and configure five VPNs along with them. Under a cloud model, a new site checks into the same platform and shows up on your dashboard the day you plug it in. **Why is a no-open-ports architecture more secure?** A no-open-ports architecture blocks the inbound path attackers use to reach your network, because your cameras and controllers connect out to the cloud instead of waiting for a connection in. You never open a firewall port to view footage from home. Your devices check in over standard HTTPS, the same protocol your bank uses, so your team stops maintaining a hole in the perimeter to watch a parking lot camera. **What is the difference between a traditional NVR and a cloud VMS?** A traditional NVR stores footage on a physical box in your server room, and your team maintains and replaces that box over its lifespan. A cloud VMS, like the Eagle Eye Networks platform, stores and manages footage in the cloud, so the hardware at each site is a camera checking in, not a recorder someone has to babysit. One login covers every site instead of one server per site. **How does moving to cloud-based security reduce IT workload across multiple sites?** Cloud-based security shrinks the maintenance list at each site down to cameras and door controllers, since no local server needs patching, backup, or replacement. An IT Director running ten retail locations logs into one dashboard instead of ten separate systems, each with its own firmware version and its own late-night alert. A new location joins the same platform on day one, so onboarding takes hours instead of a hardware order and an installation project. **Does cloud-based video surveillance keep working if the internet goes down?** Cloud cameras from providers like Eagle Eye Networks store footage locally on the camera during an outage, then sync to the cloud once the connection returns, so you don’t lose recordings. Live view goes offline until the connection comes back, the same way an on-premise NVR goes offline if its own network drops. You wait on an internet connection to restore itself instead of troubleshooting a server that failed. **What should IT Directors look for when choosing a cloud security provider?** Ask whether the provider uses outbound-only connections, so you never open inbound ports on your firewall. Ask how the platform handles multi-site management, since a system built for one location often breaks once you add a fifth site or a fiftieth. Ask how long the provider has protected physical buildings, because a company with decades of experience treats compliance and uptime differently than a software company entering security this year. **Does switching to cloud-first security cost less than running on-premise hardware?** Cloud-first security cuts the cost of buying and replacing NVRs and servers at every site, since the provider maintains that infrastructure instead of you. You stop paying for rack space and power for boxes that exist only to record video. You pay a predictable subscription instead of refreshing hardware every five to seven years, avoiding a surprise capital expense when a server fails. **Categories:** Commercial Security Systems --- ### [Remote Video Monitoring of All Your Security Cameras' Across All Platforms Made Easy](https://alensecurity.com/blog/remote-video-monitoring-made-easy/) **Published:** May 3, 2017 **Author:** Andrew DeNardo **Content:** **The Challenge:** [Video Monitoring](https://alensecurity.com/adaptive-video/) for all of your Video surveillance feeds without being tethered to a single desk or location. --- **The Solution:** Avigilon Control Center (ACC6) Video Management Software with Remote Access capabilities. Imagine a scenario with the same high-quality Video surveillance coverage you want and seeing it from wherever you are. ACC6 does that for you. So, whether you are in your boss’s office, at a wedding or just at home, ACC6 puts [video monitoring](https://alensecurity.com/adaptive-video/) at your fingertips. The feature-rich Avigilon ACC6 Video Management software makes it easy to access your video anywhere or anytime on any device. You can be on your laptop, tablet or smartphone. As a result, you can decipher between serious incidents or a false alarm from anywhere. You can also check in on employees to see if productivity is where it needs to be. The ACC Mobile app, for both iOS & Android, offers superior preventative protection from the convenience of your mobile device. This combined with Avigilon’s HD adaptive video analytics technology gives you all that you need. Consequently, the latest version of ACC Mobile offers intelligent, accurate and effective real-time [video monitoring](https://alensecurity.com/adaptive-video/) of your people, property and assets. All this from the convenience and flexibility of your mobile devices. You can quickly view and respond to alarms, effectively stopping security incidents before they escalate. So, gone are the days of being tethered to a single screen in a single location for [video monitoring](https://alensecurity.com/adaptive-video/). Our state-of-the-art systems allow you to monitor security video feeds across all platforms including desktop computers, laptops, tablets and smartphones. --- **The Result:** Avigilon ACC6 and ACC Mobile Video Management Software is the answer to your video remote access needs. ### Frequently Asked Questions ### What problem does remote video monitoring solve? Remote monitoring allows users to view security-camera feeds without being tied to a particular desk, screen, or physical location. ### What devices can be used to monitor security cameras remotely? Avigilon ACC6 supports remote viewing from desktop computers, laptops, tablets, and smartphones. ### Is remote video monitoring available on both iOS and Android? Yes. The ACC Mobile application is available for both iOS and Android mobile devices. ### Can users respond to security alarms while away from the facility? Yes. Users can view camera footage and respond to alarms remotely, helping them distinguish between false alarms and serious incidents before a situation escalates. ### Can remote video monitoring help evaluate employee productivity? Yes. Authorized users can review camera feeds from another location to monitor workplace activity and determine whether productivity is meeting expectations. **Categories:** Blog, Creative, Monitoring Solutions, Posts, Security, Video Analytics, Video Monitoring --- ### [How Partnering with a Commercial Security Company Can Keep Your Facility Protected](https://alensecurity.com/blog/how-partnering-with-a-commercial-security-company-can-keep-your-facility-protected/) **Published:** October 11, 2024 **Author:** SysAdmin **Content:** If you are the owner of a commercial facility, distribution center, manufacturing center, a warehouse or a small office you know how important it is to have the assistance of a commercial security company. Partnering with the right company can help you avoid risks, mitigate issues, and keep your facility and team protected both on-and-off-hours. Alen Security is here to show how partnering with a commercial security company can keep your facility protected. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Guidance Through Expertise & Experience**** Commercial security companies have the necessary experience and knowledge to help you understand the latest security threats, intrusion methods, and common ways theft can occur. They can tailor your security measures to fit the needs of your facility to ensure that you are well-protected. --- ******Security System Recommendations & Installation****** There are several security systems that you will want to have installed within your facility to make sure that you are keeping a close eye on occurrences, as well as systems in place to prevent entry. These systems include: • **[IP Video Surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance")**: IP Video cameras can be installed throughout your facility to capture daily events, as well as keep monitoring well after closing time. The footage can be saved locally or via a cloud-based service, both allowing for remote monitoring with the ability to view the footage anytime from anywhere with internet access. • **[Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems")**: A terrific way to keep sensitive areas secure is through Access Control. These systems help keep certain areas of your facility secure and provide detailed audit reporting. You can use cards, fobs or even a mobile credential on your smartphone to allow users with the necessary credentials to access these areas, while other team members will be kept out. • **[Security Alarms](https://alensecurity.com/services-overview/security-systems/ "Security Alarms")**: In the event of a break-in, you will want peace of mind and an alarm to sound to notify a central station or even anyone on-site , as well as the nearby authorities. • **[Commercial Fire Alarm Systems](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarm Systems")**: Whether it is arson or electrical, it is a devastating experience to your facility, resulting in damage, harm, and potentially loss of life. Staying ahead with the right system can help you save lives and mitigate damage. --- ******Assessing Risk & Customizing Solutions****** Experienced commercial security professionals can conduct a thorough walkthrough of your facility to identify access points and security weaknesses. Using the information that they gather during this stage, they will be able to tailor security solutions to your specific needs. --- ******Ongoing Maintenance, Support, & Training****** A commercial security company is not a simple one-time hire. It is a partnership that is there for you long after the installation of your security systems. Should a system go down, or you need help figuring out one of the features, or you have new hires that need to know how to operate the security systems, the right commercial security partner will be there for guidance and support. --- ******Start Your Partnership with a Commercial Security Company Today****** If you are currently trying to figure out the current security needs of your facility, partnering with a commercial security company like Alen Security can be a step in the right direction. We can tailor your security needs to ensure that no entry or exit is in the blind, the right areas are protected by access control, and the alarm systems are in place to notify you and your team of anything that may be amiss. [Contact ](https://alensecurity.com/contact/ "Contact us")Alen Security today! ### Frequently Asked Questions ### Why should a facility work with a commercial security company? A commercial security company can help facility owners understand current threats, intrusion methods, and common forms of theft. It can then recommend security measures based on the facility’s specific risks and layout. ### What happens during a commercial security assessment? Security professionals walk through the facility to identify vulnerable access points, blind spots, and other weaknesses. They use those findings to recommend system types and placements that fit the property. ### What security systems might a commercial facility need? Depending on the facility, recommendations may include IP video surveillance, access control, security alarms, and commercial fire alarm systems. Each system addresses a different part of protecting employees, property, and sensitive areas. ### Can commercial surveillance systems be monitored remotely? Yes. IP surveillance footage can be stored locally or through a cloud service and viewed remotely from any location with internet access. ### Does a commercial security company provide support after installation? The relationship continues after installation through system maintenance, technical support, and employee training. Support may be needed when equipment goes down, employees need help with a feature, or new team members must learn how to operate the systems. --- **Categories:** Commercial Security Systems --- ### [The True Cost of a Security Breach in Your Warehouse](https://alensecurity.com/blog/the-true-cost-of-a-security-breach-in-your-warehouse/) **Published:** November 12, 2025 **Author:** SysAdmin **Content:** Warehouse security measures are vital due to the number of valuable products, as well as the frequent comings and goings. However, a breach in your security could result in even more costs than missing or broken inventory. At Alen Security, we’re going to detail the different ways that a breach in your [warehouse security](https://alensecurity.com/blog/commercial-security-systems/modern-security-solutions-for-warehouses-distribution-centers/ "warehouse security") can lead to hidden costs, as well as how you can take the necessary steps to mitigate these costs and breaches. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ********Direct Costs Due to Losses******** Lost or stolen items are the most direct and obvious impact to hidden costs; however, some “spillage” is to be expected. Whether it’s a break-in, an act of vandalism, or even insider theft, the costs can quickly rise due to damage to equipment or infrastructure, insurance claims, and even the cost of repairs to damaged property. Even the smallest breach in your security could lead to thousands of dollars of losses, or more. --- **********Downtime Due to Breach********** When there’s an incident involving theft or a break-in, it will undoubtedly result in downtime. No work can be conducted until a thorough investigation is completed and repairs are conducted. This could be a day or more of a halt in business, which can add up leading to considerable losses. --- **********Damage to Your Reputation********** If word gets out of a breach, it could cause clients and partners to sever their relationship with you. This loss of business can be very damaging, but not as damaging as a tarnished reputation, which can affect your company’s abilities to obtain new customers. You can be viewed as high risk, and potential customers will look for a more secure and reputable option. --- ************Legal & Retentional Consequences************ Having the right commercial security systems in place can help you protect your inventory, facility, and team. [Cloud video surveillance systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "Cloud video surveillance systems") are there to monitor the daily activity so you can track incidents and even view footage remotely. Access control systems will help you limit access to secure areas to only those with the proper credentials. These systems work in tandem, giving you a full view and reporting of who came, who went, and what happened, which allows for quicker incident reporting and even may help a potential perpetrator think twice about breaking in and committing theft. --- ****************Minimize Costs & Risks with Commercial Security Systems from Alen Security**************** Whether you’ve been the victim of a security breach, or you want to stay ahead of potential threats, it’s important to partner with a reputable commercial security company to elevate your security measures. At Alen Security, we can conduct a thorough audit of your facility to determine weakness and access points. We’ll make recommendations on systems and placements so you can have a full view of what’s happening within your facility. [Contact Alen Security](https://alensecurity.com/contact/ "Contact Alen Security") to enhance your warehouse’s protection. --- ### Frequently Asked Questions ### What direct costs can result from a warehouse security breach? A breach may lead to stolen inventory, vandalism, damaged equipment, infrastructure repairs, and insurance claims. Even a relatively small incident can create thousands of dollars in losses. ### How can a security breach cause warehouse downtime? Work may need to stop while the incident is investigated and damaged property or equipment is repaired. A shutdown lasting a day or longer can create significant additional losses. ### Can a warehouse security breach damage a company’s reputation? Yes. Clients and business partners may view the company as a higher risk and end their relationships. A damaged reputation can also make attracting new customers more difficult. ### How can video surveillance and access control reduce warehouse risks? Cloud video surveillance records daily activity and supports remote footage review. Access control limits sensitive areas to approved personnel and creates records showing who entered and left those locations. ### What should a warehouse security audit examine? A professional audit should identify security weaknesses, vulnerable access points, and areas with insufficient coverage. Those findings can guide recommendations for appropriate systems and equipment placement. **Categories:** Commercial Security Systems --- ### [Is Your Monitoring Solution Collecting the Right Data?](https://alensecurity.com/blog/monitoring-solution-collecting/) **Published:** December 2, 2015 **Author:** Andrew DeNardo **Content:** One of the great aspects of a monitoring solution with access control is its ability to collect and log all kinds of data. This makes it easy to integrate with time clocks and other employee tracking methods, but it’s important to know exactly what data you’re logging, what data you NEED to log, and be sure you’re collecting it. Many companies are logging a lot of useless info while disregarding the important stuff. Take log in attempts. Most companies log failed attempts, but let me ask you a question. What about the successful ones? Don’t you want to know who’s logging into your systems? Especially the ones that you rely on to run your access control? Of course you do! Failed attempts mean hackers and other unwanted people were kept out, but if you aren’t monitoring successful attempts you may not realize there is a security issue until it’s too late! Just recently the Department of [Homeland Security](http://www.infosecurity-magazine.com/news/homeland-security-access-control/) was blasted for not keeping track of who accesses their building’s access control systems and in fact, not doing a very good job of securing those systems. Our access control systems allow you to carefully tailor them to monitor specific areas or your entire property and let you decide what types of data to log. They learn as you use them and from their constant monitoring of the area they’re assigned to, which helps them to collect even more targeted data and also to know what sorts of things can be safely disregarded. This greatly reduces both false alarms and the storage space needed for data. If you have you system set to log everything and anything, you’re going to find yourself needing more and more storage space and seeing that space fill up quickly. Take the time to figure out what data you need to be logging and whether there is any you might be missing. You might be surprised! ### Frequently Asked Questions ### Why should a business decide which security data it needs to collect? Collecting every available data point can consume storage without providing meaningful security information. Businesses should identify which events matter and configure their systems to record those events. ### Should a company record successful login attempts? Yes. Failed logins show that unauthorized users were blocked, but successful logins reveal who actually accessed a system. Without those records, improper access may go unnoticed. ### Can access control data integrate with employee tracking systems? Yes. Monitoring and access control data can be integrated with time clocks and other employee-tracking methods to provide a more complete record of workplace activity. ### Can monitoring be customized for different parts of a property? Yes. A system can be configured to monitor selected sensitive areas or an entire property, depending on the organization’s needs. ### How can targeted data collection reduce storage requirements? A properly configured system learns which activity is relevant and which events can be safely disregarded. Recording only useful information reduces false alarms and prevents unnecessary data from consuming storage space. **Categories:** Access Control, Blog, Monitoring Solutions --- ### [Benefits of Access Control](https://alensecurity.com/blog/benefits-of-access-control/) **Published:** January 6, 2016 **Author:** Andrew DeNardo **Content:** Have you implemented access control at your company? If not, you should. Access control has many benefits over just a simple surveillance system. It gives you more control over access to specific areas. You can even restrict access on specific days and specific times. This adds another layer of security as it significantly reduces foot traffic. For example a pharmaceutical company can use access control to restrict access to areas where drugs and chemicals are stored. Companies that handle sensitive data can use access control to restrict access to file rooms that contain it, and it can also be used to protect expensive assets. Access control is also an excellent way to protect residents of dormitories and apartment buildings. Access control is also economical and saves money compared to traditional keyed entries because when an employee leaves, is terminated, or misplaces their card you can simply remove that card from the system, thereby rendering it useless. If you had a keyed entry, you’d have to replace the locks or have them rekeyed, which is a real hassle. Alternately, if you hire a new employee you simply have to print a new card for them rather than getting new keys made. Simple, cost effective and secure! We provide comprehensive access control systems for every size business. Our systems can be customize to fit your individual needs, easily integrate with your existing systems and are flexible so they can grow with you and accommodate future advances in technology. ### Frequently Asked Questions ### How does access control provide more security than surveillance alone? Surveillance records activity, while access control actively restricts who can enter specific areas. It can also limit access to particular days and times, reducing unnecessary foot traffic. ### What types of areas can access control protect? Access control can protect pharmaceutical storage areas, chemical rooms, confidential files, sensitive data, valuable equipment, apartment buildings, and student dormitories. ### What happens when an employee loses an access card? The missing card can be removed from the system and rendered unusable, preventing someone else from using it to enter the facility. ### Is access control more economical than traditional keys? It can be. When an employee leaves or loses a credential, the company can deactivate the card instead of replacing or rekeying its locks. New employees can also receive newly issued cards without requiring physical keys to be cut. ### Can an access control system expand as a business grows? Yes. The article explains that access control systems can be customized, integrated with existing systems, and expanded to support future growth and advances in technology. **Categories:** Access Control, Blog --- ### [How to Hire a Great Locksmith](https://alensecurity.com/blog/hiring-great-locksmith/) **Published:** February 3, 2016 **Author:** Andrew DeNardo **Content:** Many of us may need the services of a good locksmith at some point, whether it’s because of misplaced keys, new construction in need of security locks and doors, or a simple upgrade. Unfortunately locksmith scams are far too common and since we often hire a locksmith for an emergency situation, they are easy to fall for. Fortunately there are things you can do to spot and protect yourself and your company from scams. First, only hire locally owned and operated locksmiths. Those located out of state should be avoided. You’ll also want to avoid companies that refuse to provide a quote in advance. If at all possible, research and chose a locksmith when you don’t need one right way instead of waiting until an emergency happens when you may not be thinking clearly. A good locksmith will arrive in a clearly marked company vehicle and be happy to provide ID. If they refuse to, send them away. If they tell you they need to drill your locks? Beware. That should be a locksmith’s last resort. A good locksmith will go out of his way NOT to damage your property. Here in New Jersey, state law requires locksmiths to be licensed. Don’t be afraid to ask for proof that they are in compliance with the law. We’re proud to offer full-service locksmith services with licensed and professional locksmiths. Our services include lock rekeying, safe installation, electronic and high security locks, installation and service of panic bars, aluminum glass doors, master key systems and more. We’re locally owned and operated and have been in business since 1970. ## Frequently Asked Questions ### When might a business need a locksmith? A locksmith may be needed after keys are lost, during new construction, when installing security doors and locks, or when upgrading an existing locking system. ### How can a business avoid locksmith scams? Choose a locally owned and operated locksmith, request a quote in advance, and research providers before an emergency occurs whenever possible. ### How can you verify that a locksmith is legitimate? A professional locksmith should arrive in a clearly marked company vehicle and willingly provide identification. In New Jersey, the article also recommends asking for proof of the locksmith’s required state license. ### Does a locksmith always need to drill a lock? No. Drilling should be a last resort. A qualified locksmith should first explore methods that avoid unnecessary damage to the lock or surrounding property. ### What services can a commercial locksmith provide? Commercial locksmith services may include rekeying locks, installing safes, setting up master-key systems, servicing panic bars, and installing electronic locks, high-security locks, and aluminum glass doors. **Categories:** Blog, Locksmith --- ### [Reducing Employee Theft](https://alensecurity.com/blog/reducing-employee-theft/) **Published:** March 2, 2016 **Author:** Andrew DeNardo **Content:** According to a recent report, a whopping 43% of lost revenue is due to employee theft. That’s around $18 billion in loss every year. The retail industry is the hardest hit by employee theft but all industries suffer from some degree of it, whether it’s as petty as office supplies or as serious as embezzlement. There’s no way to completely eliminate it but there are things you can do to greatly reduce it. To start, if you aren’t already, do through background checks on prospective new hires including reference checks. While it’s true most places won’t give details about previous employment, the answers to questions like “Would you hire X again?” can say a lot.Personality testing can be very helpful as well, as can simply paying attention to how interviewees answer the question, “Why did you leave your last position?” be sure to take in their non-verbal cues too-most people who are lying give that fact away in their body language. This can eliminate or at least sharply reduce your chances of hiring someone that turns out to be a thief. A good video surveillance system is also a must, including video analytics and access control. For example, a store room where spare computer equipment is kept shouldn’t be open to access by anyone except the IT employees responsible for setting them up and assigning them. Just knowing they are being monitored does a lot to discourage the temptation to steal. We have provided some of New Jersey’s top companies with full and customizable security solutions to help them secure their assets, employees and property. Let us help you secure your company too. Regardless of your size or budget, we can design the perfect system, one that will do the job now and for years to come. [Contact Us](https://alensecurity.com/contact/) today for a quote! ## Frequently Asked Questions ### Which businesses can be affected by employee theft? Although the article identifies retail as the industry most heavily affected, employee theft can occur in any organization. It can range from taking office supplies to serious financial crimes such as embezzlement. ### Can businesses completely eliminate employee theft? No security measure can eliminate every risk, but careful hiring practices, access restrictions, and surveillance can significantly reduce the opportunity for employee theft. ### How can hiring practices reduce the risk of internal theft? Businesses can conduct background and reference checks, ask previous employers whether they would rehire the applicant, and pay close attention to how candidates explain leaving earlier positions. ### How does access control help prevent employee theft? Access control limits sensitive areas to employees who need to enter them. For example, a room containing spare computer equipment could be restricted to authorized IT personnel. ### Why is video surveillance important for preventing employee theft? Video surveillance and analytics can monitor sensitive areas and document activity. Employees who know those areas are being monitored may also be less likely to attempt theft. **Categories:** Blog, Security --- ### [What You Need to Know About Data Theft](https://alensecurity.com/blog/data-theft/) **Published:** April 6, 2016 **Author:** Andrew DeNardo **Content:** As anyone who has been the victim of one of the recent data breaches that have hit major retailers like Target and Michaels know, data theft is a big deal. Sony Pictures found that out the hard way as did their video game division when they were hacked too. While most companies are concerned with hackers that come from the outside, they tend to forget that a lot of data theft comes from the inside, namely disgruntled employees. Your IT department probably does all it can do prevent this but your security system can help too. Video surveillance and access control can help you spot suspicious activity after hours or in areas where files and servers are kept. They can also alert you to network logons that happen when there shouldn’t be anyone online at that time. This can help you spot potential data theft. Your security solution should also include access control, which will allow you to lock down server rooms, file rooms, and anywhere else sensitive and/or confidential data is kept. This is especially crucial for medical facilities with collections of patient records who must comply with HIPAA laws. Contact us today for a consultation and let us help you design a security system that’s right for your company. We can customize for any size, need and budget and cater to many different industries. With over 40 years of experience and access to the newest technologies, we can help you keep your data and your company secure. [Call or email](https://alensecurity.com/contact/) today and see what we can do for you. ### Frequently Asked Questions ### Can data theft come from inside a company? Yes. Although businesses often focus on external hackers, the article warns that data theft can also involve employees, including disgruntled team members with access to company systems or records. ### How can video surveillance help detect possible data theft? Video surveillance can document suspicious activity after hours or around areas where servers, files, and confidential information are stored. ### Can a security system identify unusual network activity? The article explains that a security system can alert a business to network logins occurring when no one should be online, helping the company investigate possible unauthorized access. ### How does access control protect sensitive company data? Access control restricts entry to server rooms, file rooms, and other locations containing confidential information. Only individuals with approved credentials can enter those areas. ### Why is physical access control important for medical facilities? Medical facilities store sensitive patient records and must comply with HIPAA requirements. Restricting access to the locations where those records are kept adds another layer of protection against unauthorized access or theft. **Categories:** Blog, Security --- ### [State-of-the-Art Interactive Remote Video Monitoring](https://alensecurity.com/blog/interactive-remote-video-monitoring/) **Published:** May 4, 2016 **Author:** Andrew DeNardo **Content:** Our state of the art *[interactive remote video monitoring](https://alensecurity.com/adaptive-video/)* systems provide the highest resolution footage available, months of storage, talk down audio and more, to effectively monitor and protect your property, employees and assets. Featuring Avigilon’s new line of HD Dome and HD Bullet Cameras with Self Learning Video Analytics, these cameras offer cutting edge technology without the hassle of manual calibration, ensuring easy installation and top notch performance. IP Video Systems are designed to improve facility management, allowing one person to monitor more than one location at a time. Imagine being able to monitor multiple locations simultaneously. Essentially this is what an IP Video System with Network Video Recording and *[Interactive Remote Video Monitoring ](https://alensecurity.com/adaptive-video/)*can do for you. Systems include: - Scalable hard drives which expand to fit YOUR needs and applications. - An easily searchable database. Within seconds, verify an alarm and search a file from two minutes ago or sixty days ago. - Network Video Recording with RAID 5 Storage for Redundancy - Dual Power Supplies for increased reliability - 1 Megapixel to 30 Megapixel Cameras - IPad/IPhone App - Google Play App - Self Learning Video Analytics - Wireless Network Video Systems - Pan/Tilt/Zoom Cameras - Day/Night Cameras with Infrared Technology *[Interactive remote video monitoring](https://alensecurity.com/adaptive-video/)* systems allow you to more efficiently and effectively monitor: - Entry and exits to thwart intruders - Parking facilities for employee safety - Sensitive areas inside to deter in-house theft - School hallways & computer rooms - Industrial controls and processes Monitor your property and watch productivity improve while liability goes down. Alen Security has a proven track record of providing the expertise to specify, design, install and maintain some of the most complex and sophisticated systems used in the Tri-State Area (New Jersey, New York and Pennsylvania). ## Frequently Asked Questions ### What is interactive remote video monitoring? Interactive remote video monitoring combines IP cameras, network video recording, video analytics, remote viewing, and features such as talk-down audio to protect property, employees, and equipment. ### Can one person monitor multiple locations? Yes. An IP video system allows an authorized user to view and manage cameras at multiple properties from one location. ### How quickly can users find recorded footage? The system provides a searchable video database that can retrieve recent or older recordings within seconds, whether the event occurred minutes or weeks earlier. ### Can the surveillance system expand as a business grows? Yes. Scalable hard drives allow storage capacity to be increased based on the organization’s changing needs and applications. ### What areas can interactive video monitoring protect? The system can monitor entrances and exits, parking areas, sensitive interior spaces, school hallways, computer rooms, and industrial equipment or processes. **Categories:** Blog, Security, Video Monitoring --- ### [Video Analytics Can Watch Your Business When You Can't](https://alensecurity.com/blog/video-analytics-watch-business/) **Published:** June 1, 2016 **Author:** Andrew DeNardo **Content:** Video systems with self learning video and *[Video Analytics](https://alensecurity.com/adaptive-video/)* are the most intelligent and comprehensive security solutions available. They learn as they monitor your assets and property, over time, becoming aware of your procedures and routines and more adept at identifying suspicious activity. Our *[Video Analytics](https://alensecurity.com/adaptive-video/)* systems employ the HD Dome and HD Bullet cameras which use Avigilon’s “Teach by Example” technology. They learn on their own by observation and also from the operators who actively use it. They automatically adjust to changing scene conditions, helping reduce false alarms, and provide superior protection for both assets and personnel including server farms, data centers, computer labs and networking centers. These *[Video Analytics](https://alensecurity.com/adaptive-video/)* cameras can be programmed to send alerts when specific behaviors or scene changes occur such as: - Trip Wire – A person, object or vehicle crosses a virtual line in a particular scene. - Direction of Travel – A person, object or vehicle moves in a particular direction through the camera view. - Region of Interest – A person, object or vehicle enters or leaves a virtual area in the camera’s view. - Loitering – A person, object or vehicle remains in the camera’s view for longer than a pre-determined period of time. *[Video Analytics](https://alensecurity.com/adaptive-video/)* can be programmed to only respond to certain conditions or at certain times or days. For example, persons entering a server room after hours or cars entering a restricted parking lot on the weekends. Other applications may include: - Perimeters of corporate facilities: People approaching after hours, vehicles parked where they shouldn’t be, deliveries at unmanned loading areas. - Unmanned structures such as cell towers, utility substations and data centers: Unauthorized persons or vehicles approaching, fences being climbed, tampering. - Construction sites, laboratories, storage rooms, vaults: People present in restricted areas or when the building or site is closed, vehicles leaving or entering restricted areas or after hours. - Building rooftops: Vandalism or theft of rooftop equipment, attempted entry. - Unoccupied/un-rented buildings: Theft of copper, vandalism, vagrancy. - Computer labs, cubicles, server farms: Theft of equipment, data theft, unauthorized usage, individuals abusing internet privileges or using unauthorized peripherals. - Transportation/logistics: People tampering with sealed trailers, unauthorized loading or unloading, vehicles in unauthorized areas, employee theft/shoplifting. - Medical/research facilities: People present outside of regular operating hours, people present in restricted areas, unauthorized access of patient records or drug cabinets, vehicles entering or leaving after hours, theft, and inventory control. Learn more about how your site can benefit from a system with self learning video and [*Video Analytics*.](https://alensecurity.com/adaptive-video/) ### Frequently Asked Questions ### How do self-learning video analytics identify suspicious activity? The system learns a property’s normal routines through observation and feedback from operators. Over time, it becomes better at recognizing activity that falls outside those usual patterns. ### What types of events can trigger a video analytics alert? Alerts can be triggered when someone crosses a virtual line, moves in a specified direction, enters or leaves a defined area, or remains in one location longer than permitted. ### Can video analytics operate on a specific schedule? Yes. The system can respond only during selected times or days, such as when someone enters a server room after hours or a vehicle enters a restricted parking lot on a weekend. ### What types of properties can use video analytics? Video analytics can help protect corporate campuses, construction sites, laboratories, data centers, utility facilities, warehouses, medical facilities, rooftops, and vacant buildings. ### How can video analytics help protect sensitive equipment and information? The system can detect unauthorized access, equipment theft, data theft, tampering, improper use of computer systems, and activity involving restricted records or storage areas. **Categories:** Blog, Security, Video Analytics, Video Monitoring --- ### [Security Video is No Longer Just a Forensic Tool](https://alensecurity.com/blog/security-video-is-no-longer-just-a-forensic-tool/) **Published:** July 13, 2016 **Author:** Andrew DeNardo **Content:** For years, the security industry has used video as a forensic tool, identifying what happened and if you were lucky, by whom, AFTER a break in, theft or tampering incident. But now, with our state-of-the-art video cameras, monitoring software and alarm systems, we can intervene and PREVENT incidents, BEFORE they happen! Rather than coming in to find that your property has been vandalized or equipment missing, security video software can detect when an unauthorized person has entered your premises, alert the police and the people monitoring your site from a central location can talk to the perpetrator, announcing that the police are on their way, stopping the crime in progress. Our IP Video Cameras with ***[Video Analytics](https://alensecurity.com/adaptive-video/)*** learn on their own by observation and also from the operators who actively use it. They automatically adjust to changing scene conditions, helping reduce false alarms, and provide superior protection for both assets and personnel. These cameras can be programmed to send alerts when specific behaviors or scene changes occur such as Trip Wire, Direction of Travel, Region of Interest and Loitering. Not only that, but the cameras can be programmed to only respond to certain conditions or at certain times or days. For example, persons entering a server room after hours or cars entering a restricted parking lot on the weekends. ## Frequently Asked Questions ### What areas can an access control system protect? Access control can secure retail floors, offices, service areas, stockrooms, loading docks, and other sensitive locations where entry needs to be restricted. ### What types of access credentials can a business use? Businesses can provide employees, vendors, and other approved individuals with swipe cards, proximity cards, or key fobs. ### Can access control integrate with existing business systems? Yes. Avigilon Access Control Manager is a browser-based system that can integrate with existing IT and human-resources systems, reducing the need for duplicate data entry. ### Can access control work with video surveillance? Yes. The access control platform can integrate with Avigilon’s video-management software, allowing users to view video connected to critical alarms and verify what caused an event. ### Can administrators respond to access-control alerts remotely? Yes. The system is designed to help authorized administrators receive and respond to alerts wherever they are, making it easier to manage security without remaining at a specific workstation. **Categories:** Blog, Security, Video Analytics, Video Monitoring --- ### [Access Control Systems](https://alensecurity.com/blog/access-control-systems/) **Published:** September 14, 2016 **Author:** Andrew DeNardo **Content:** There are many sensitive areas that a business must monitor and secure – retail floors, service areas, offices, stockrooms, loading docks and more. How do you stay on top of it all and makes sure that someone doesn’t go where they are not supposed to be? Let us design a Physical ***[Access Control System](https://alensecurity.com/services-overview/access-control/)*** to fit your needs using “state of the art” Access Card Readers that support multiple access technologies to ensure that only the people you want “in” get “in”. You can choose between swipe cards, proximity cards, or key fobs to allow entry for your employers, vendors or whomever you would like to have access. And with the Avigilon ***[Access Control](https://alensecurity.com/services-overview/access-control/)*** Manager (ACM) you get a complete, IT-Friendly, system that is designed to keep your focus on securing your people, property and assets, and maximizing your time by helping you respond immediately to alerts wherever you are. ACM is a browser-based solution that can integrate with existing IT/HR systems, minimizing the need for duplicate data entry. ACM comes with a full set of standard features that not only help to maximize your time, but will reliably safeguard your information. ACM can also integrate with Avigilon’s ACC5 Video Management Software to connect critical alarm events enabling you to display visual verifications. So, let US help YOU decrease security threats by restricting traffic and controlling who goes where. We do it all and ensure that it is done on-time and in compliance with all applicable codes. We’ve been helping our clients with specialized access control systems for over 45 years, and will work with you and your budget to make sure that you always feel comfortable and secure. Have any questions? ## Frequently Asked Questions ### What areas can an access control system protect? Access control can secure retail floors, offices, service areas, stockrooms, loading docks, and other sensitive locations where entry needs to be restricted. ### What types of access credentials can a business use? Businesses can provide employees, vendors, and other approved individuals with swipe cards, proximity cards, or key fobs. ### Can access control integrate with existing business systems? Yes. Avigilon Access Control Manager is a browser-based system that can integrate with existing IT and human-resources systems, reducing the need for duplicate data entry. ### Can access control work with video surveillance? Yes. The access control platform can integrate with Avigilon’s video-management software, allowing users to view video connected to critical alarms and verify what caused an event. ### Can administrators respond to access-control alerts remotely? Yes. The system is designed to help authorized administrators receive and respond to alerts wherever they are, making it easier to manage security without remaining at a specific workstation. **Categories:** Access Control, Blog, Security --- ### [Security Case Study: Video Analytics can Protect Your Property](https://alensecurity.com/blog/security-case-study-video-analytics-can-protect-property/) **Published:** October 5, 2016 **Author:** Andrew DeNardo **Content:** **The Challenge:** Vandalism and Property Loss --- **The Solution:** Avigilon Cameras with ***[Video Analytics](https://alensecurity.com/adaptive-video/)*** Appliance We recently worked with a world renowned non-profit organization based in Southern New Jersey. This group had their air conditioning (AC) units tampered with and stripped of their copper tubing. The group replaced the units, in full, only to actually have the new units stolen! Shortly after having the units stolen, they called us looking for a solution that could have prevented the theft and vandalism in the first place. In response, we consulted with them about their business and any other issues they were experiencing. We do this in order to provide a comprehensive security solution. Our proposal then included installing a Video Surveillance System using Avigilon Cameras and other equipment with ***[video analytics](https://alensecurity.com/adaptive-video/)*** to monitor their property and the new AC equipment. Alen Security installed four (4) new Exterior Bullet cameras with integrated IR, to add to their existing camera base, along with an Avigilon Rialto Analytic Appliance and talk-down speakers. The ***[video analytics](https://alensecurity.com/adaptive-video/)*** allow them to set up “triggers” or “alarms” so they can be alerted when a person or vehicle is in an area they are not supposed to be in. So, if an incident like this were to happen in the future, they will be able to be pro-active and someone can “talk-down” to the alleged perpetrators asking them to leave and alerting them that law enforcement has been notified. --- **The Result:** Adding the Rialto Analytic Appliance to their existing analog camera network along with the new cameras we installed provided this organization with a cost-effective way to easily add ***[video analytics](https://alensecurity.com/adaptive-video/)*** to their existing analog video surveillance system. The best part is that they have not had any further incidents of theft or vandalism since the new system was implemented. ### Frequently Asked Questions ### What security problem was the nonprofit experiencing? The organization’s air-conditioning units had been stripped of their copper tubing. After replacing the damaged units, the new equipment was stolen entirely. ### What equipment was installed to protect the property? Four exterior bullet cameras with integrated infrared technology were added to the existing camera system, along with a video analytics appliance and talk-down speakers. ### How do video analytics detect suspicious activity? The system uses triggers and alarms to identify when a person or vehicle enters an area where they are not supposed to be. ### What happens when the system detects a potential intruder? Security personnel can use the talk-down speakers to direct the person to leave and warn them that law enforcement has been notified. ### Could video analytics be added to the organization’s analog cameras? Yes. The analytics appliance worked with the existing analog camera network and newly installed cameras, providing a cost-effective upgrade without replacing the entire surveillance system. The organization reported no additional theft or vandalism after installation. **Categories:** Blog, Design, Posts, Security, Video Analytics --- ### [Security Case Study: Access Control System Secures Building Exterior](https://alensecurity.com/blog/access-control-system/) **Published:** November 2, 2016 **Author:** Andrew DeNardo **Content:** **The Challenge:** A Global Property Management Company wanted to secure their building’s exterior with an ***[Access Control System](https://alensecurity.com/services-overview/access-control/)***. --- **The Solution:** Access Card Readers and a Visitor Management System. A Global Property Management Company wanted to secure and control the flow of access into a large office building in one of America’s largest and most important cities. This included all exterior doors on the Main level and building access from the Garage level. The company also requested that this ***[Access Control System](https://alensecurity.com/services-overview/access-control/)*** project be completed under a strict deadline and for it to be fully code-compliant. Consequently, Alen Security installed a physical ***[Access Control System](https://alensecurity.com/services-overview/access-control/)*** with Access Card Readers on the Garage level to allow access to the Security Portals that permit only one person to enter the building at a time. In addition, Access Card Readers and electric locks were installed on all exterior doors on the Ground level and electric locks were installed throughout, thereby, controlling the flow of traffic into the building. Finally, we installed an intercom system to control visitor access along with Easy Lobby, a Visitor Management software system. This system allows for: - A central database of visitors Email/text notifications of visitor arrival - The ability to create watch lists - Badging - An Archive of Photos - Scanning of ID Cards - Pre-Registration / Self-Registration - Integration with ***[Access Control System](https://alensecurity.com/services-overview/access-control/)*** - Analysis/Reporting on visitor data, quickly and easily available --- **The Result:** The ***[Access Control](https://alensecurity.com/services-overview/access-control/)*** and Visitor Management systems controlled building access to the desired degree for a large urban office building and allowed for the documented tracking of visitors. Furthermore, the project was completed on-time and in code compliance. ### Frequently Asked Questions ### What areas of the office building needed access control? The property management company needed to secure every exterior door on the building’s main level and control access into the building from the garage. ### How was access from the parking garage secured? Access card readers were installed at the garage level. Approved users entered through security portals designed to allow only one person into the building at a time. ### How were the building’s ground-level entrances protected? Access card readers and electric locks were installed on all exterior ground-level doors to control who could enter the building. ### How did the visitor management system handle guests? The system supported visitor pre-registration, ID scanning, badges, arrival notifications, watch lists, photo archives, and a centralized visitor database. An intercom was also installed to control guest access. ### Could the building track and report visitor activity? Yes. The visitor management software integrated with the access control system and provided documented visitor tracking, data analysis, and reporting. **Categories:** Access Control, Blog, Design, Security --- ### [Security Case Study: IP Video Protects Your Property and Equipment](https://alensecurity.com/blog/ip-video-security-case-study/) **Published:** December 7, 2016 **Author:** Andrew DeNardo **Content:** **IP Video Equipment** **Challenge:** Construction Company wanted security and remote monitoring of expensive equipment around the clock --- **Solution:** Installation of Avigilon [IP Video](https://alensecurity.com/adaptive-video/) Bullet HD cameras with Video Analytics and Remote Video Monitoring Solution We were recently contacted by a large construction firm who does bridge repairs along a major US highway. They have tens of thousands of dollars’ worth of trucks, tools and equipment on their property as well as Conex storage containers and fuel tanks. They know that theft of, or tampering with, any of this equipment would seriously impair their ability to keep their teams working, costing them time and money. Knowing that any delay would cost them thousands of dollars per hour, they didn’t take any chances. So, they called Alen Security to install eight (8) state of the art Avigilon 3 Megapixel (MP) H3A [IP Video](https://alensecurity.com/adaptive-video/) Bullet HD cameras with integrated IR and self-learning video analytics along with talk-down speakers. The video analytics built into to the [IP Video](https://alensecurity.com/adaptive-video/) security cameras use Avigilon’s “Teach by Example” technology, learning on their own by observation and also from the operators who actively use it. They automatically adjust to changing scene conditions, helping reduce false alarms, and provide superior protection for both assets and personnel. Along with the [IP Video](https://alensecurity.com/adaptive-video/) cameras, we also employed an 8 channel, 4TB Video Appliance running the feature-rich ACC5 video management software. This allows them to store the video data and quickly review and search for the video they want. The event-based remote video monitoring center is staffed by security professionals and schedules thrice-daily guard tours. They also respond to video “alarm triggers” and can talk-down to would-be intruders. Talk-down capability allows them to alert intruders that law enforcement has been notified and to leave the premises immediately. Hence, combining these features protects their facility around the clock. --- **Result:** The [IP Video](https://alensecurity.com/adaptive-video/) security cameras and event-based remote video monitoring keep their property and equipment secure 24/7/365. ### Frequently Asked Questions ### Why did the construction company need around-the-clock surveillance? The company stored valuable trucks, tools, equipment, fuel tanks, and storage containers on its property. Theft or tampering could stop its bridge-repair crews from working and cause costly delays. ### What surveillance equipment was installed? The company received eight 3-megapixel HD bullet cameras with infrared capability, self-learning video analytics, and talk-down speakers. ### How do self-learning video analytics reduce false alarms? The analytics learn through observation and feedback from system operators. They adjust to changing conditions within a scene, helping the cameras distinguish potential threats from normal activity. ### How is the company’s surveillance footage stored and reviewed? An eight-channel video appliance with four terabytes of storage records the footage. Video-management software allows authorized users to search for and review specific events quickly. ### What happens when the system detects a possible intruder? Security professionals at the remote monitoring center respond to video alarm triggers. They can use the speakers to warn intruders that law enforcement has been notified and direct them to leave the property. **Categories:** Blog, Design, Monitoring Solutions, Video Analytics, Video Monitoring --- ### [Security Case Study: New Video Surveillance System Reduces Guard Costs](https://alensecurity.com/blog/video-surveillance-system-reduces-guard-costs/) **Published:** January 4, 2017 **Author:** Andrew DeNardo **Content:** [**Video Surveillance System Upgrade**](https://alensecurity.com/adaptive-video/) **The Challenge:** The customer had an old analog *[video surveillance system](https://alensecurity.com/adaptive-video/)* and on-site guards which were ineffective and expensive to maintain. --- **The Solution:** An Avigillon IP *[Video Surveillance System ](https://alensecurity.com/adaptive-video/)*Solution with IP Cameras and a Network Video Recorder. Therefore, providing them with improved security at a lower cost. A multi-location trucking supply company was using an outdated analog *[video surveillance system](https://alensecurity.com/adaptive-video/)* to protect their site and equipment. They were also employing on-site guards to watch their premises. Hence, they contacted us to upgrade their overall system. So, we installed an IP *[Video Surveillance System](https://alensecurity.com/adaptive-video/)* from Avigilon. The system included twelve (12) 3 Megapixel IP H3A Bullet HD cameras for the exterior and eight (8) 3-Megapixel H3A IP Day/Night HD Indoor Dome cameras for the interior. We also installed a 21TB Network Video Recorder (NVR) to record all of the action. The new *[video surveillance system](https://alensecurity.com/adaptive-video/)* provided improved image quality, better monitoring of employee activity and better secured their grounds. This also gave them the ability to remotely access the data. So, to augment the new security system, we were able to add Video Analytics and Video Monitoring. With this ability, we instituted ‘rules’ and ‘triggers’ related to access and certain timeframes. This now allowed them to create alarms to alert them of any incidents. Interestingly, the first thing that they discovered with this new monitoring system was that their guards were not as actively engaged as they needed to be. Therefore, with the new system being monitored at a remote central location, they were able to eliminate their on-site guards. This allowed them to greatly reduce their costs. --- **The Result:** A much MORE secure site and at a LOWER cost, saving the customer $75,000 per year per guard. ## Frequently Asked Questions ### Why did the trucking supply company replace its surveillance system? The company’s outdated analog cameras and on-site guards were expensive to maintain and did not provide the level of security needed to protect its locations and equipment. ### What equipment was included in the new surveillance system? The company received 12 exterior bullet cameras, eight interior day-and-night dome cameras, and a 21-terabyte network video recorder. ### What improvements did the IP cameras provide? The new cameras delivered clearer images, better coverage of the property, improved monitoring of employee activity, and remote access to surveillance footage. ### How did video analytics improve the company’s security? Video analytics allowed the company to establish rules and triggers for specific access events and timeframes. The system could then generate alarms when potentially suspicious activity occurred. ### How much did the company save by using remote video monitoring? Remote monitoring allowed the company to eliminate its on-site guards while improving security. According to the case study, this saved approximately $75,000 per guard each year. **Categories:** Blog, Design, Monitoring Solutions, Security, Video Analytics, Video Monitoring --- ### [Security Video Surveillance Case Study: Updating Outdated Security Systems](https://alensecurity.com/blog/updating-outdated-security-systems/) **Published:** February 8, 2017 **Author:** Andrew DeNardo **Content:** **The Challenge:** Multiple, low resolution, outdated analog [video surveillance systems](https://alensecurity.com/adaptive-video/), in multiple locations --- **The Solution:** Integrate new IP components with their existing analog system for updated security and functionality This client, a large Pharmaceutical manufacturing company in Northern NJ had totally outgrown their old security system. They had multiple systems from multiple vendors. They were recording on multiple DVRs. All of this this was providing them with low resolution data, which was being monitored from multiple locations! This was NOT effective cost wise, nor from a security standpoint. We devised a solution which allowed them to integrate new IP components with their existing analog system. This meant that they did not have to pull out everything and install an entirely new [video surveillance system](https://alensecurity.com/adaptive-video/). This resulted in some state-of-the-art functionality, allowing them to transition as their budget allows, to an entirely up-graded system. The solution was an IP [Video Surveillance System](https://alensecurity.com/adaptive-video/) with Analog Encoders and a new 21 TB Network Video Recorder (NVR). The encoders convert their analog data and the new NVR consolidates their data into a single, more streamlined system. This also allows them to monitor the system remotely. Avigilon software was also installed to enable remote access. This way they no longer need to be in a specific location or in front of a specific monitor to access their information In addition, exterior cameras were strategically placed to monitor walking paths. These cameras provided additional public safety. We also installed new IP cameras in their Clean Rooms. These new cameras allowed the staff to monitor the workflow process in these rooms without disturbing them, which helps maintain safety as well as helping to ensure regulatory compliance. --- **The Result:** This single [video surveillance system](https://alensecurity.com/adaptive-video/) provides them easy access to, and quick searches of, their data. Also, new Ultra HD 8K 30MP HD Pro Cameras link to 4K Monitors which allow prospective clients to see into and view demonstrations in the Clean Rooms without interrupting the process, giving them an added benefit they never had before. ## Frequently Asked Questions ### Why did the pharmaceutical company need to update its surveillance system? The company had outgrown its low-resolution analog systems. Multiple vendors, DVRs, and monitoring locations made its surveillance difficult to manage, less secure, and inefficient from a cost standpoint. ### Did the company have to replace its entire analog surveillance system? No. New IP components were integrated with the existing analog equipment, allowing the company to upgrade gradually as its budget permitted. ### How were the analog cameras incorporated into the new system? Analog encoders converted the existing camera data so it could be consolidated within a new IP surveillance system and stored on a 21-terabyte network video recorder. ### Could employees monitor the upgraded system remotely? Yes. Avigilon software provided remote access, allowing authorized users to view surveillance information without being at a specific monitoring station. ### How did the new cameras support clean-room operations? IP cameras allowed staff to monitor workflows without entering or disturbing the clean rooms, supporting safety and regulatory compliance. Ultra-high-definition cameras and 4K monitors also allowed prospective clients to view demonstrations without interrupting operations. **Categories:** Blog, Design, Digital, Security, Video Monitoring --- ### [Security Case Study: Access Control for Vehicle Dealership with Corporate, Sales, Service and Retail Departments](https://alensecurity.com/blog/access-control-vehicle-dealership/) **Published:** March 8, 2017 **Author:** Andrew DeNardo **Content:** **The Challenge:** A local vehicle dealership and supply company needed [access control](https://alensecurity.com/services-overview/access-control/) to secure their brand-new multi-department facility. --- **The Solution:** Access Card Readers with Multi-Level [Access Control](https://alensecurity.com/services-overview/access-control/) protocols and a Video Intercom System. A large vehicle dealership and supply company wanted to secure their multi-department facility. The need was to restrict the flow of traffic throughout their building. Their building housed their corporate offices as well as sales, service and some retail space. With all of this traffic and activity they needed to control “who went where”. This was a key to restricting the flow of traffic throughout their facility. Our solution was a Physical [Access Control](https://alensecurity.com/services-overview/access-control/) System. We used a multi-pronged [Access Control](https://alensecurity.com/services-overview/access-control/) approach including access card readers, keypads, electric locks and a video intercom system. First, they needed to solve for the fact that they receive parts deliveries in the middle of the night. This necessitated a system to avoid having to staff 24/7. To accomplish this, we installed access card readers with keypads and issued them codes. We further integrated their [Access Control](https://alensecurity.com/services-overview/access-control/) System with their security system to allow for after-hours deliveries. Thirdly, we secured their inventory of trucks with electric gates and a video intercom, access cards and a keypad. Finally, they did not want their retail clients walking into their corporate offices upstairs. So, we installed access card readers to prevent walk-in customers from gaining access to their corporate offices. --- **The Result:** Consequently, they have a more secure facility with access to specific areas restricted to authorized personnel. ## Frequently Asked Questions ### Why did the vehicle dealership need an access control system? The dealership’s new facility contained corporate offices, sales, service, and retail departments. Access control was needed to manage traffic and prevent people from entering areas where they were not authorized. ### What access control equipment was installed? The facility received a combination of access card readers, keypads, electric locks, electric gates, and a video intercom system. ### How could the dealership accept deliveries after business hours? Delivery personnel received access credentials and keypad codes. Integrating the access control and security systems allowed approved overnight deliveries without requiring the dealership to remain staffed around the clock. ### How was the dealership’s truck inventory protected? Electric gates, access cards, a keypad, and a video intercom were used to restrict access to the area containing the truck inventory. ### How were customers prevented from entering the corporate offices? Access card readers were installed between the public retail space and the upstairs corporate offices. Only authorized personnel could enter the restricted office area. **Categories:** Access Control, Blog, Design, Locksmith, Posts, Security, Uncategorized --- ### [Video Analytics and Access Control Restricts Access to YOUR Company's Data and Servers](https://alensecurity.com/blog/video-analytics-access-control-restricts-access/) **Published:** April 5, 2017 **Author:** Andrew DeNardo **Content:** **Challenge:** Protecting valuable and sensitive data --- **The Solution:** [Video Analytics](https://alensecurity.com/adaptive-video/) and [Access Control](https://alensecurity.com/services-overview/access-control/) to monitor and restrict access combined with remote video monitoring 24/7/365 A prominent financial institution contacted us to protect a floor full of equipment and infrastructure vital to the organizations functioning. This included their Uninterruptible Power Supply (UPS) systems, servers, network connections, transfer switches and generator. The client wanted to restrict access with an [access control](https://alensecurity.com/services-overview/access-control/) system while still allowing entry for approved personnel. Alen Security designed a solution that provided them with continuous [video analytics](https://alensecurity.com/adaptive-video/) for video review and two-factor authentication [access control](https://alensecurity.com/services-overview/access-control/) to restrict access. We installed access card readers with keypads requiring both an access card and a special code for entry. Remote video monitoring is also used, so people could also be granted access, remotely, as required. Security professionals approve Personnel access in real time or in advance, as needed. The video feed from the cameras with [video analytics](https://alensecurity.com/adaptive-video/) is pushed to monitors either in another part of the building or off-premises. Trained security professionals then view the live or recorded video footage either looking for anomalies or responding to alarms. Authorized users are also able to view the video remotely via their smartphones and/or tablets. --- **The Result:** A more secure area of their facility allowing access to only those on an approved list. Contact us today at 877-215-2536 (ALEN) or via email at to learn more about the state-of- the-art systems that we can customize to YOUR Company’s needs. ## Frequently Asked Questions ### What equipment was the financial institution trying to protect? The institution needed to secure a floor containing critical equipment, including servers, network connections, UPS systems, transfer switches, and a generator. ### How does two-factor authentication control access to the secured area? Personnel must present an approved access card and enter a special code. Requiring both credentials provides stronger protection than using an access card alone. ### Can personnel be granted access remotely? Yes. Security professionals can approve access remotely in real time or authorize personnel in advance when needed. ### How are video analytics used to monitor the protected area? Camera feeds are sent to monitors elsewhere in the building or at an off-site location. Trained security professionals can review live or recorded footage for unusual activity and respond to alarms. ### Can authorized users view the cameras from mobile devices? Yes. Authorized users can remotely view the video through smartphones or tablets, providing visibility into the secured area while away from the facility. **Categories:** Access Control, Blog, Design, Monitoring Solutions, Posts, Security, Video Analytics, Video Monitoring --- ### [Remote Video Monitoring Never Sleeps on the Job](https://alensecurity.com/blog/remote-video-monitoring-never-sleeps/) **Published:** June 14, 2017 **Author:** Andrew DeNardo **Content:** **The Challenge:** On-site Guards Were Failing to Secure a Commercial Rental Property --- **The Solution:** Remote Video Monitoring protects 24/7/365 A commercial rental property owner became increasingly frustrated to learn their security guards were sleeping on the job. This was unacceptable and could lead to the possibility of a security breech. Consequently, something had to be done. In response, Alen Security was hired to install an IP video surveillance system. The system he chose would provide remote [video monitoring](https://alensecurity.com/adaptive-video/) and protect his entire facility of high-tech computer components. We installed twenty (20) Avigilon 2-Megapixel (MP) Indoor Dome cameras with integrated IR and self-learning video analytics. These analytic cameras ‘learn’ and ‘remember’ the daily sequence of activities while alerting the owner of any trespassing. This is accomplished with alarms that trigger notifications to their smartphones and tablets and the central station [video monitoring](https://alensecurity.com/adaptive-video/) center. Viewing and recording is done in 1080p video while the Integrated IR allows the cameras to function in total darkness. The event-based remote [video monitoring](https://alensecurity.com/adaptive-video/) center, staffed by security professionals, schedules virtual guard tours and responds immediately to any alarms, notifying both law enforcement and the property owner, so there is always someone watching over their equipment, personnel and data. --- **The Result:** The best news of all was that this new multi-faceted security system, including the [video monitoring](https://alensecurity.com/adaptive-video/), cost almost one third of the amount they were paying per year for a single guard over three shifts, a savings of $75,000 per year per guard! ### Frequently Asked Questions ### Why did the property owner replace on-site security guards? The owner discovered that the guards responsible for protecting the commercial rental property were sleeping while on duty, leaving valuable computer equipment vulnerable. ### What equipment was included in the remote monitoring system? The system included 20 Avigilon 2-megapixel indoor dome cameras with integrated infrared technology and self-learning video analytics. ### Can the surveillance cameras operate in complete darkness? Yes. Integrated infrared technology allows the cameras to record and monitor activity even when the facility is completely dark. ### What happens when the system detects possible trespassing? Triggered alarms send notifications to the owner’s smartphone or tablet and the central monitoring station. Security professionals can respond immediately and notify law enforcement and the property owner. ### How did remote video monitoring affect the property’s security costs? According to the case study, the complete system cost almost one-third of what the property had been paying annually for one guard across three shifts, producing savings of approximately $75,000 per guard each year. **Categories:** Blog, Design, Monitoring Solutions, Posts, Security, Video Analytics, Video Monitoring --- ### [Wave Hello to “Contactless” Door Technology](https://alensecurity.com/blog/wave-hello-to-contactless-door-technology/) **Published:** June 16, 2017 **Author:** SysAdmin **Excerpt:** When employees do return to work, their first stop will be the front door to the office. A new contactless door system will help to reassure them that they are about to enter a clean, safe and secure environment. The technology also works well for restrooms and certain doors that must be kept closed for compliance with the fire code. **Content:** **The Challenge:** As companies transition back to the in-office environment, employees and customers should feel safe, healthy, and protected. --- **The Solution:** Alen Security’s Health-Based Safety & Security solutions offer best-in-class innovative technologies for the new, “clean” office, including “contactless” automatic door openers that can be activated with just a wave of the hand or arm. When employees do return to work, their first stop will be the front door to the office. A new contactless door system will help to reassure them that they are about to enter a clean, safe and secure environment. The technology also works well for restrooms and certain doors that must be kept closed for compliance with the fire code. Alen Security’s contactless doors are very easy to use with motion-activated microwave sensors that use the wave of a hand, phone-based Bluetooth technology® or with the option of integrating into a card access system. There is no need to ever touch a doorknob or keypad again. Our electromechanical automatic door openers are relatively quick to install, so we can get you up and running within a short timeframe. We will then follow up with annual visits for recommended calibration and maintenance. An investment in health-based safety and security is truly an investment in your employees, your customers and the peace of mind it provides. We can work together to ensure they feel confident entering the businesses they love without having to worry. --- **The Result:** An environment that feels safe, healthy and adaptable to the ever-changing world so your employees and business can continue to thrive. ### Frequently Asked Questions ### How does a contactless automatic door opener work? The door opener can use a motion-activated microwave sensor that responds to the wave of a hand or arm, allowing someone to open the door without touching a handle or keypad. ### What other methods can activate a contactless door? In addition to wave sensors, the system can use phone-based Bluetooth technology or integrate with an existing card access system. ### Where can contactless door technology be installed? Contactless systems can be used at office entrances, restrooms, and certain doors that must remain closed to comply with fire-code requirements. ### How long does it take to install an automatic door opener? The article explains that electromechanical automatic door openers are relatively quick to install, allowing businesses to begin using them within a short timeframe. ### Do contactless door openers require maintenance? Yes. Annual visits are recommended to calibrate the equipment and perform maintenance so the automatic door system continues operating properly. **Categories:** Access Control, Monitoring Solutions, Uncategorized --- ### [Case Study: Access Control for Your Office Complex](https://alensecurity.com/blog/office-complex-access-control/) **Published:** September 6, 2017 **Author:** Andrew DeNardo **Content:** **The Challenge:** Replace an Aging [Access Control](https://alensecurity.com/services-overview/access-control/) System and Connect Four Office Buildings --- **The Solution:** Linear Emerge [Access Control](https://alensecurity.com/access-control/) and Ubiquiti Wireless Bridges A commercial property manager needed to replace an aging [access control](https://alensecurity.com/services-overview/access-control/) system and various electronic locks that were not operational. The system worked some days and not others leaving tenants feeling unsafe. They also experienced intermittent outages with their ancient intercom system, if it was working at all. Enter Alen Security. After receiving a call from this property manager, we visited the site for a walk-thru of the four office buildings. We performed a full evaluation of the existing [access control](https://alensecurity.com/services-overview/access-control/) system and its condition. We also consulted with the client about what they were looking to accomplish. The client wanted a property with a modernized system and [access control](https://alensecurity.com/services-overview/access-control/) readers for each buildings’ main entrance. They also wanted to replace any electronic locks that were not working properly. The customer was also looking to place the entry doors on a scheduled timer so that they would remain open during business hours. They then wanted the doors locked during the evening and weekend hours, requiring a valid access control card for entry. Through our evaluation and consultation with the customer we devised a new system that would accomplish their goals. The system included the installation of Linear eMerge [Access Control](https://alensecurity.com/services-overview/access-control/) panels in each building. We also used Securitron Power Supplies and HID Thinline II Proximity Access Card Readers. Adams Rite 7410 Electric Strikes were used to replace existing malfunctioning electronic locks. Doors can now open and close on a pre-determined schedule with the installation of a timer relay in each panel. For the finishing touch, we added Ubiquiti Wireless Bridges to each building and networked the buildings to each other. Subsequently, the facilities manager can now control each of the buildings access control systems from one location. Thereby, eliminating the need to travel to an affected building while working off of a laptop plugged into the panel in cramped spaces. --- **The Result:** A happy customer with even happier tenants. This property now has a modernized [Access Control](https://alensecurity.com/services-overview/access-control/) system with doors that open and close when they are supposed to. They also have locks that are fully functional. The client can also maintain the system from one location, making for a more efficient operation and improved productivity! ### Frequently Asked Questions ### Why did the office complex need a new access control system? Its aging access control system, electronic locks, and intercom worked inconsistently. These failures left tenants feeling unsafe and made the property difficult to manage reliably. ### Can office entrance doors follow an automatic schedule? Yes. Timer relays allow the doors to remain unlocked during normal business hours and lock automatically during evenings and weekends, when a valid access card is required. ### How were the four office buildings connected? Ubiquiti Wireless Bridges were installed to network the buildings together, allowing their access control systems to communicate across the property. ### Can all four buildings be managed from one location? Yes. The facilities manager can control each building’s access control system centrally instead of traveling between buildings and connecting a laptop directly to individual panels. ### What improvements did the new access control system provide? The property gained reliable electronic locks, scheduled door operation, proximity card readers at the main entrances, and centralized management that improved security and operational efficiency. **Categories:** Access Control, Blog, Design, Posts, Security --- ### [Thermal Camera Systems](https://alensecurity.com/blog/thermal-camera-systems/) **Published:** February 15, 2021 **Author:** SysAdmin **Excerpt:** As we all plan to return to work, we are helping many employers prepare their office environments to ensure their employees will feel safe and protected from inadvertently contracting coronavirus. Like the Food Distribution Company in Hamilton who wanted to put a process in place to perform a temperature check on incoming drivers. We recommended, and they installed, one of our Thermal Camera Systems to their continued satisfaction. **Content:** **The Challenge:** People are concerned about inadvertently contracting COVID-19 as we all head back to work. **Here are a few important facts we know about the virus:** - Elevated body temperature is an indicator of this and other illnesses - COVID-19 does have a lifespan on a variety of different surfaces - Hand and surface contact can be a means of transmission from person to person As we all plan to return to work, we are helping many employers prepare their office environments to ensure their employees will feel safe and protected from inadvertently contracting coronavirus. Like the Food Distribution Company in Hamilton who wanted to put a process in place to perform a temperature check on incoming drivers. We recommended, and they installed, one of our Thermal Camera Systems to their continued satisfaction. Using Thermal Camera Systems is just one component of our comprehensive approach to keeping your employees safe. Thermal Camera Systems give you instant confirmation if an employee or visitor has an elevated temperature *before* they enter the workplace. Our “contactless” thermal cameras process a body temperature scan for pass/fail with audible alert sounds in less than 3 seconds, and within an accuracy of +/- .9 degrees Fahrenheit. The system also offers subscription-based remote management software to allow for email and text alerts. The technology is configurable to deny entry to any employee with an elevated temperature status, and can also be configured to allow/deny entry. Since this procedure of temperature checks will be new to most companies, HR professionals will need to put certain guidelines and policies in place. To assist them with the process, we have an HR Consultant available for guidance on policy and implementation procedures. **Features of our Thermal Camera Systems:** - Tablet style display - Reads and displays temperature instantly with confirmation of pass/fail - Configurable temperature thresholds - Accurate within +/- .9 degrees - Optional face mask check - Commercial grade hardware - Ability to integrate with controlled access --- **The Result:** Our Thermal Camera Systems are just one of the innovative health-based safety systems that help to comfort your employees and keep illness out of the office. ### Frequently Asked Questions ### What does a thermal camera system check? The system performs a contactless body-temperature scan and provides a pass-or-fail result, helping employers identify employees or visitors with an elevated temperature before they enter the workplace. ### How quickly does the thermal camera provide a result? The thermal camera completes its scan in less than three seconds and can provide an audible alert when it detects an elevated temperature. ### How accurate is the thermal camera system? According to the article, the system measures body temperature within plus or minus 0.9 degrees Fahrenheit. ### Can a thermal camera integrate with an access control system? Yes. The technology can be configured to allow or deny entry based on the temperature result and can integrate with controlled-access systems. ### Can employers receive remote alerts from the system? Yes. Subscription-based remote-management software can send email and text alerts. The system also offers configurable temperature thresholds and an optional face-mask check. **Categories:** Uncategorized --- ### [IP Video Surveillance System Helps Secure a Local NJ Food Bank](https://alensecurity.com/blog/ip-video-surveillance-system-helps-secure-a-local-nj-food-bank/) **Published:** October 11, 2021 **Author:** SysAdmin **Content:** **The Challenge:** Local Food Bank Offices and Warehouse Robbed Twice --- **The Solution:** [IP Video Surveillance System](https://alensecurity.com/services-overview/ip-video-surveillance/) to protect both inside and out Believe it or not, an important community benefactor, which has been helping its New Jersey community and surrounding areas for over 30 years with emergency food assistance, had been robbed several times. Each time the culprits gained entrance in different ways. Once it was through a bathroom wall, another time was through the basement, knowing there was no [video surveillance system](https://alensecurity.com/adaptive-video/). While there, these thugs helped themselves to the contents of the safe and even food supplies for those in need. That’s when the the organization called on Alen Security. They tasked us with a way to catch these criminals in the act or deter them in the first place. After a careful review of their facility and consultation and tour with their Managing Director, we devised a Security plan to secure their new facility. It was decided that they would maintain their current Security Alarm System and add an [IP Video Surveillance System](https://alensecurity.com/services-overview/ip-video-surveillance/) to complement that alarm system. The [IP Video Surveillance System](https://alensecurity.com/services-overview/ip-video-surveillance/) included two 5MP Bullet cameras with IR to view the Front Entrances and Street. We also deployed 3MP Bullet cameras to patrol the Driveway, Side Warehouse Door, Rear Parking Lots and Loading Dock. Meanwhile, Alen Security installed 2MP Dome Cameras inside to protect the General Offices, Warehouse, Storage, Thrift Store, Food Distribution and Basement. The cameras would run to a 24 port; 9TB Video Appliance to record all of the activity. The new [IP Video Surveillance System](https://alensecurity.com/services-overview/ip-video-surveillance/) offers live viewing and playback with a feature-rich; user-friendly video management software application. Alen Security also installed a fiber network to keep the video off of their local network. Remote access was also provided for viewing of the new cameras on their phones and tablets away from the office. --- **The Result:** A happy customer with a way to deter any new break-ins and identify anyone foolish enough to attempt another robbery. ### Frequently Asked Questions ### Why did the food bank need an IP video surveillance system? The food bank’s offices and warehouse had been robbed multiple times through different entry points. A surveillance system was needed to deter future break-ins and help identify anyone attempting another robbery. ### Did the food bank replace its existing security alarm? No. The organization kept its existing security alarm system and added IP video surveillance to provide visual monitoring and recorded evidence alongside the alarm protection. ### What areas of the food bank were covered by cameras? Exterior cameras monitored the entrances, street, driveway, warehouse door, parking areas, and loading dock. Interior cameras covered the offices, warehouse, storage areas, thrift store, food-distribution area, and basement. ### Could the food bank view its cameras remotely? Yes. Authorized users could remotely view the cameras from their phones and tablets while away from the facility. ### How was the surveillance footage recorded and managed? The cameras connected to a 24-port, 9TB video appliance that recorded activity and supported live viewing and playback through video-management software. A separate fiber network kept the video traffic off the food bank’s local network. **Categories:** Uncategorized --- ### [Bacteria Doesn’t Stand a Chance Against Antimicrobial Door Hardware](https://alensecurity.com/blog/bacteria-doesnt-stand-a-chance-against-antimicrobial-door-hardware/) **Published:** November 17, 2021 **Author:** SysAdmin **Excerpt:** You already know Alen for security and fire alarm solutions, among other core services, but did you know we also have expertise in Health-Based Safety and Security solutions? We are committed to helping companies feel safe and healthy, especially now with everyone being more health conscious, and more focused on cleaner offices. **Content:** **The Challenge:** More than ever before employers, employees and customers are thinking about their health and wellbeing in the workplace and will expect the highest standards of health and cleanliness in their business environments. --- **The Solution:** Use the best innovative technologies, such as our **antimicrobial door and security hardware** that fights bacteria 24/7 to make your work environment safe and secure. You already know Alen for security and fire alarm solutions, among other core services, but did you know we also have expertise in **Health-Based Safety and Security** solutions? We are committed to helping companies feel safe and healthy, especially now with everyone being more health conscious, and more focused on cleaner offices. Antimicrobial Door and Security Hardware has a unique Ionic Silver (AG+) coating with a formulation that inhibits bacteria and mold on doorknobs and other high-touch surfaces. This hardware solution is well-equipped for a wide variety of industries such as healthcare, government, retail, education, corporate and foodservice. Our antimicrobial hardware is available in many different styles, functions and finishes to suit any workplace environment. --- **The Result:** An environment that feels safe, healthy and adaptable to the ever-changing world so your employees and businesses can continue to thrive. ### Frequently Asked Questions ### What is antimicrobial door hardware? Antimicrobial door hardware features a specialized coating designed to inhibit bacteria and mold on frequently touched surfaces such as doorknobs and door handles. ### How does antimicrobial door hardware work? The hardware uses an Ionic Silver (AG+) coating formulated to provide continuous protection against bacteria and mold on the treated surface. ### Why is antimicrobial hardware useful in the workplace? Door handles and other security hardware are touched frequently throughout the day. Antimicrobial hardware adds another layer of health-focused protection to help businesses maintain cleaner workplace environments. ### What industries can use antimicrobial door hardware? This hardware is suitable for many environments, including healthcare facilities, government buildings, retailers, schools, corporate offices, and food-service businesses. ### Is antimicrobial door hardware available in different designs? Yes. Antimicrobial hardware is available in different styles, functions, and finishes, allowing businesses to choose options that fit their security needs and workplace appearance. **Categories:** Uncategorized --- ### [Access Control Systems Add Security and Convenience to Growing Company](https://alensecurity.com/blog/access-control-systems-add-security-and-convenience-to-growing-company/) **Published:** April 14, 2023 **Author:** SysAdmin **Content:** **The Challenge:** A growing national marketing and software company, soon to be expanding globally, needed something different with their [access control systems](https://alensecurity.com/services-overview/access-control/). Systems that were hands-off and could maximize their ROI with automatic updates and provide relative ease of use when adding new team members to the systems was very important to them. It was also vital to their day-to-day operations that they save time and expense and have the capability to access the system from any of their locations. They were also looking for the ability to use a credential on their Smartphone and a way to send a temporary credential via email in a moment’s notice. --- **The Solution:** After learning of their concerns and wanting to assist in their growth, goals, and efficiency, we implemented cloud-based access control systems within their offices. These systems work based off a user-friendly app that team members can download on their smartphone—allowing for no-touch access. The system is Bluetooth-capable and allows for remote short-notice credential access. It also works in tandem with their cloud-based video surveillance system—giving them a full spectrum of security across all locations. They also maintained access to standard features like user roles, audit reporting and facility lockdown, among others, while also being able to remotely view their cameras at any of their locations. --- **The Result:** The client realized immediate efficiencies and saw improvement with their mobile credentials and ease of access with their [security systems](https://alensecurity.com/services-overview/security-systems/). So much so, they’re looking to implement their cloud-based access control systems into their European expansion—providing remote access from across the Atlantic. ### Frequently Asked Questions ### Why did the growing company need a new access control system? The company needed a system that could support its national and international growth while reducing the time and expense required to manage security across multiple locations. ### How did cloud-based access control improve the company’s operations? The cloud-based system provided automatic updates, simplified the process of adding new employees, and allowed authorized administrators to manage access remotely from any location. ### Can employees use their smartphones as access credentials? Yes. Employees can use a user-friendly smartphone app and Bluetooth connectivity for convenient, no-touch access to approved areas. ### Can temporary access credentials be issued remotely? Yes. Administrators can send temporary credentials by email on short notice, making it easier to provide controlled access to visitors or other approved individuals. ### Does cloud-based access control integrate with video surveillance? Yes. The company’s access control system works with its cloud-based video surveillance system, allowing administrators to manage access and remotely view cameras across all locations. **Categories:** Access Control, Commercial Security Systems --- ### [The Top Methods for Warehouse Loss Prevention & Security](https://alensecurity.com/blog/the-top-methods-for-warehouse-loss-prevention-amp-security/) **Published:** June 6, 2023 **Author:** SysAdmin **Content:** Warehouses are essential components of the supply chain, and they store a vast amount of valuable goods and materials. As such, it’s crucial to ensure their safety and security to prevent losses due to theft, damage, or other risks. It’s vital to have warehouse security systems in place. At Alen Security, we aim to meet the commercial security needs of warehouses by providing warehouse security systems and methods for ensuring total security and protection for their warehouse, inventory, and staff. Here are some top methods for warehouse loss prevention and security: [**Schedule a Consultation**](https://alensecurity.com/contact/) --- **Implement Access Control Systems:** Limiting access to the warehouse can prevent unauthorized personnel from entering and stealing or damaging the goods. Access control measures like, [Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems") with Readers and Keypads with single or multi-layer authentication can help track who enters the facility and when. Access Control Systems allow you to put your doors on a schedule and provide Access levels for which personnel can access which doors. It also provides audit reporting to let you know who accessed which doors when. --- ****Implement IP Video Surveillance Systems**:** Installing a warehouse [IP Video Surveillance System](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance System") can help deter theft and damage and improve productivity. A warehouse security camera system can also provide real-time monitoring of the warehouse and alert security personnel in case of a security breach. The footage from your warehouse security camera system can record locally or and use cloud-based storage—allowing you to save the footage and access it remotely. --- ****Install Warehouse Security Alarm Systems**:** Installing warehouse [security systems](https://alensecurity.com/services-overview/security-systems/ "security systems") like a security alarm with motion detectors, door contacts, and glass break sensors can help provide peace of mind while deterring theft and potential damage. The central station is always there to alert you and local law enforcement in case any alarms are triggered. --- ****Train Employees in Security**:** Employees should be trained in safety and security procedures and should be made aware of the importance of maintaining a secure warehouse environment. They should be educated on how to identify suspicious activities, what to do in case of an emergency, and how to report security incidents. --- **Conduct Regular Inspections:** Regular inspections of the warehouse can help identify potential security risks and prevent them from escalating into larger problems. These inspections should include checking for damaged or missing inventory, ensuring that all security measures are functioning correctly, and identifying any potential vulnerabilities in the facility. Alen Security also provides an annual inspection of your installed security equipment as part of our annual service contract plans. --- **Inventory Management Systems:** Implementing inventory management systems can help track inventory and prevent losses due to misplacement or theft. These systems can provide real-time inventory data and help identify potential discrepancies in the stock levels. --- **Secure Loading Docks:** Loading docks are a common area for theft and security breaches. Securing them with Armored Door Contacts, gates, fences, and warehouse security camera systems can help prevent unauthorized access and ensure that all goods are accounted for. --- **Implement Environmental Controls:** Environmental controls like fire alarms and sprinkler systems can help prevent damage due to fire or water. These incidents can be spontaneous or be the result of human error. Having a contingency plan to extinguish the fire before it spreads is vital at ensuring that your warehouse inventory avoids damage and that your team is safe. --- **Partner with aCommercial Security Company** Security is vital to loss prevention in a warehouse setting. Having the right systems in place can help you monitor and mitigate theft or damage. When you’re trying to have a plan to enact and potentially avoid lost or stolen inventory, having a commercial security company as a partner can make all the difference. If you own or manage a warehouse or distribution center, and you feel that your security and loss prevention could be stronger, [get in touch with us](https://alensecurity.com/contact/ "get in touch with us") at Alen Security. We can lay out a plan to help ensure that your warehouse and inventory are protected and surveilled with the right warehouse security systems. ### Frequently Asked Questions ### How do access control systems help prevent warehouse losses? Access control systems restrict entry to authorized personnel and can assign different access levels for specific doors. They also create audit reports showing who entered each area and when. ### What security systems should a warehouse have? A well-protected warehouse may use IP video surveillance, access control, motion detectors, door contacts, glass-break sensors, and monitored alarms. Together, these systems help deter theft, document incidents, and alert the appropriate people when a breach occurs. ### Why should warehouse employees receive security training? Employees need to recognize suspicious activity, follow established safety procedures, respond appropriately during emergencies, and know how to report potential security incidents. ### How can warehouses protect their loading docks? Loading docks can be secured with armored door contacts, gates, fences, and surveillance cameras. These measures help prevent unauthorized access and ensure incoming and outgoing goods are properly accounted for. ### What role do regular inspections play in warehouse security? Regular inspections can uncover damaged inventory, malfunctioning security equipment, and vulnerabilities before they develop into larger problems. They also help confirm that existing loss-prevention measures are working correctly. --- **Categories:** Commercial Security Systems, Warehouse Security --- ### [5 Reasons You Need Access Control for Your Warehouse](https://alensecurity.com/blog/5-reasons-you-need-access-control-for-your-warehouse/) **Published:** February 26, 2024 **Author:** SysAdmin **Content:** Access Control Systems are a vital component to your warehouse’s security. There are plenty of benefits to installing a system in your building to ensure that you’re taking proactive measures to ensure that your inventory is protected and that your warehouse security measures are optimal. At Alen Security, we’re happy to share the five reasons you need [access control](https://alensecurity.com/services-overview/access-control/ "access control") for your warehouse! [**Schedule a Consultation**](https://alensecurity.com/contact/) --- **Access Control: Managed Security & Asset Protection** Since you’re storing valuable goods in your warehouse, making sure that they’re protected in enclosed areas of your warehouse is crucial. It reduces the risk of theft and vandalism by restricting access to those who are authorized. It can also limit any unwanted damage that can result in unnecessary costs, allowing you to protect your inventory. --- **Ensuring Employee Safety** One of the reasons to limit access to certain areas of your warehouse can be due to health and safety. Whether you’re storing volatile chemicals, fragile items, or sensitive materials, limiting access to those who are authorized can reduce any unforeseen risks that could lead to harm to your team members. It can also help in an emergency situation, where an exit through an access-controlled door may be more accessible during an evacuation. --- **Remain Compliant** No matter the industry you’re in, most have strict regulations regarding the storage and handling of certain types of materials. Having access control systems and proper reporting in place can help you ensure that you’re being compliant with these regulations by limiting access to only authorized individuals. --- **Improve Your Operational Efficiency & Productivity** By having access control assigned to specific areas of your warehouse, and proper audit reporting in place you can help reduce any unwanted disruptions in your operations, thereby improving productivity while allowing authorized team members to work efficiently with little distraction. It can help maintain a smooth and steady workflow. --- **Manage Visitations with Access Control** Whether you’re having a surprise inspection, or a visit from a client, access control can help any unwanted entry to sensitive areas. This can help you maintain and manage your security measures by only providing easy access to approved areas for any visitors to your facility. --- **Installing Access Control Systems in Your Warehouse** Since you’re aware of all the benefits to having access control systems in your warehouse or facility, you may want to think of how installing these systems can enhance your security, efficiency, and the protection of valuable assets. If you feel that your facility or warehouse can benefit from having access security systems installed, you can look to us at Alen Security for assistance. Not only will we conduct an audit to determine the best placements, we can also match these access control systems with other security measures like [IP Video Surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance"), which works in tandem and provides you with more details of activities within your warehouse. We’ll install the systems and provide training to your team members to show how the system works, how new approved members can be added, and we’ll even provide any necessary updates to your systems to ensure that they’re functioning properly and efficiently. [Get in touch with us](https://alensecurity.com/contact/ "Get in touch with us") to discuss your security needs! ### Frequently Asked Questions ### How does access control protect warehouse inventory? Access control restricts sensitive storage areas to authorized employees. This helps reduce theft, vandalism, accidental damage, and the unnecessary costs associated with lost or damaged inventory. ### Can access control improve employee safety in a warehouse? Yes? Yes. Access can be limited around volatile chemicals, fragile products, and other potentially hazardous materials. Access-controlled doors may also provide convenient exit points during an emergency evacuation. ### How can access control help a warehouse remain compliant? Access control limits the handling of regulated materials to authorized individuals. Its reporting capabilities also provide a record that can help demonstrate compliance with applicable storage and handling requirements. ### Can access control improve warehouse productivity? Yes. Restricting sensitive areas helps prevent unwanted disruptions while allowing authorized employees to move through the warehouse and complete their work efficiently. ### How does access control help manage warehouse visitors? Visitors, clients, and inspectors can be granted access only to approved areas. This allows a warehouse to accommodate visits without exposing restricted inventory, materials, or operational spaces. --- **Categories:** Access Control, Warehouse Security --- ### [The 5 Benefits of Having IP Video Surveillance in Your Facility](https://alensecurity.com/blog/5-benefits-of-having-ip-video-surveillance-in-your-facility/) **Published:** May 2, 2024 **Author:** SysAdmin **Content:** No matter what business your facility conducts, keeping an eye on things is paramount to ensuring that operations are running smoothly, and that no unlawful activity is being conducted. IP video surveillance offers a range of benefits that simply go beyond their monitoring abilities. At Alen Security, we’re here to list the top five benefits of having [IP Video Surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance") in your facility! [**Schedule a Consultation**](https://alensecurity.com/contact/) --- **IP Video Surveillance:** **Monitor from Anywhere** Our IP Video Surveillance systems offer you the ability to remotely monitor your cameras wherever you are (with internet access, of course). The video can be viewed on your smartphone, tablet or computer. We can also install always-on viewing stations in your office for viewing your cameras throughout the day or you can opt to just view on your desktop/laptop as you need to. So, whether you’re working from home, taking the day off, or you’re on vacation, you can easily log in and monitor the goings-on of your facility without having to be on-site. --- ****Easy to Integrate & Connect with Other Devices**** Simplicity is important with operating your facility’s security systems. Luckily, IP Video Surveillance systems are easy to use and can integrate with your Access Control System allowing you to immediately see video clips from doors alarms or events without having to search through hours of video. You’re also able to view all of the video remotely, right on your smartphone, tablet or computer. --- ****Clear & Effective Footage**** The footage that you get from today’s IP Video Surveillance cameras is much clearer with advanced search functionality compared to traditional security cameras and monitoring systems from the past. A clearer image and improved functionality mean more details that the footage can provide, whether it’s better views of an identifying feature, or something that would’ve otherwise been missed in a grainier feed. --- ****Improved Productivity**** **with IP Video Surveillance** IP Video Surveillance cameras can be a great motivating tool for your team. Knowing that they’re being monitored not only ensures a lower risk of employee theft, it can also keep them busy focusing on their tasks and get them done in an efficient manner. The video can allow you to perhaps see opportunities where you can improve your processes and efficiencies. --- ****Extensive Storage Allowing for Better Record Keeping**** One main difference that sets IP Video Surveillance systems apart from most security camera systems is the ability to store more footage. The cloud-based storage system means not having to recycle tapes and lose out on important footage that may not yet be relevant to an investigation. With cloud storage, you’re able to reference older footage easily. The footage can also be stored on local systems, but using cloud storage, you’re able to keep footage for longer. --- ****Install IP Video Surveillance in Your Facility Today**** Now that you’ve learned the benefits of having IP Video Surveillance systems in your facility, you’re ready to determine if it’s the right step for you and your monitoring and security efforts. When you decide that it’s time to install IP Video in your facility, you can look to us at Alen Security for assistance. We can conduct a walkthrough of your facility to determine key points for camera placement to ensure that the area is completely covered. We’re also here long after installation, should the camera systems need any maintenance or updates. [Contact us](https://alensecurity.com/contact/ "Contact us") today to get started on enhancing your security and monitoring efforts. ### Frequently Asked Questions ### Can IP video surveillance cameras be viewed remotely? Yes. With an internet connection, authorized users can view their facility’s cameras from a smartphone, tablet, or computer—even while working from home or traveling. ### Can IP video surveillance integrate with an access control system? Yes. Integration allows users to quickly view video connected to door alarms and access events, eliminating the need to search through hours of footage manually. ### Does IP video surveillance provide clearer footage? IP cameras typically provide clearer images than traditional surveillance cameras. This can make it easier to identify people, objects, and important details during an investigation. ### Can video surveillance help improve employee productivity? Visible cameras may encourage employees to remain focused while also helping management identify inefficient processes, potential theft, and opportunities for operational improvement. ### How is IP video surveillance footage stored? Footage can be stored locally or in the cloud. Cloud storage can retain more video for longer periods and makes it easier to access older footage without recycling physical tapes. --- **Categories:** Commercial Security Systems, Video Monitoring --- ### [A Complete Guide to Addressing Your Facility’s Commercial Security Needs](https://alensecurity.com/blog/a-complete-guide-to-addressing-your-facilitys-commercial-security-needs/) **Published:** July 12, 2024 **Author:** SysAdmin **Content:** No matter your industry, the need for commercial security systems and processes is important. Whether you have inventory to protect, sensitive areas to keep closed off, or alarm systems to notify your team of a break-in, having these systems and protocols in place can make a huge difference in your overall security measures. At Alen Security, we’re here to give you your complete guide to addressing your facility’s commercial security needs. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Have a Security Audit & Walkthrough**** The first step towards establishing a security plan is to conduct a thorough audit and walkthrough of your facility. You’ll want to look for any weak areas of your facility that could pose a risk for intruders or a blind spot for internal/external theft with your current security measures. Entryways are crucial for monitoring, so you’ll want to find the best positions for monitoring systems that give you a full view of what’s going on. At this point, you’ll also want to consider clearance levels for your teams to the sensitive areas of your facility. --- ******Review the Necessary Equipment****** After conducting a thorough walkthrough of your facility, and establishing the weak points and entryways, you’ll want to review your options for security cameras. [IP Video Surveillance systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance systems") feature remote video monitoring capabilities, meaning that you don’t even have to be on-site to review the footage. These systems can store footage locally, or you can use a cloud-based system, which would allow you to store footage off-site and not have to maintain the equipment on-site allowing for a lower total cost of ownership. --- ******Installing the Security Systems****** Having a professional security company install your systems is the best way to ensure that the process is done correctly and that the systems are effective. While monitoring systems are crucial, so are locks and alarms, to be there to prevent intrusions, or to alert in the event of a bypassed door. You’ll also want to install an [Access Control System](https://alensecurity.com/services-overview/access-control/ "Access Control System") for the sensitive areas within your facility. These systems can be remotely unlocked through a mobile app, and access can easily be granted or revoked for any of your team members while proving you with thorough audit reporting. Lastly, you’ll want to have a reliable [Commercial Fire Alarm System](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarm System") in place to help you keep your staff safe and your facility protected. These systems can detail where smoke was detected for incoming first responders so they can fight the fire at its source. --- ******Partnering with a Commercial Security Company****** Finding a commercial security company to partner with is the best way to enhance your security measures for your facility. Alen Security has years of experience with handling the security needs of commercial and industrial businesses. We can conduct a walkthrough to develop a plant for implementation of security systems and a protocol to follow to ensure that your facility remains safe and guarded. When you’re ready to take the next step to elevate your facility’s security needs, Alen Security is here to help you. [Contact us](https://alensecurity.com/contact/ "Contact us") to get started! ### Frequently Asked Questions ### What is the first step in creating a commercial security plan? Begin with a security audit and walkthrough. This process identifies vulnerable areas, poorly monitored entryways, surveillance blind spots, and sensitive spaces that require restricted access. ### Should surveillance footage be stored locally or in the cloud? IP surveillance systems can use either option. Local storage keeps footage at the facility, while cloud storage keeps it off-site, supports remote viewing, and removes the need to maintain onsite storage equipment. ### Why should a professional install commercial security systems? Professional installation helps ensure that cameras, locks, alarms, and other equipment are positioned and configured correctly. Proper placement is necessary for effective monitoring and intrusion detection. ### What can an access control system do? Access control systems protect sensitive areas by allowing managers to grant or revoke employee access. The article also explains that doors can be unlocked remotely through a mobile application and that the system provides detailed audit reports. ### How does a commercial fire alarm help emergency responders? The fire alarm can identify where smoke was detected. Responders can use that location information to find the source of the fire and focus their efforts when they arrive. --- **Categories:** Access Control, Commercial Security Systems, Monitoring Solutions, Security --- ### [The Top Security Threats to Your Facility (And How to Prevent Them)](https://alensecurity.com/blog/the-top-security-threats-to-your-facility-and-how-to-prevent-them/) **Published:** September 6, 2024 **Author:** SysAdmin **Content:** Whether you’re a business owner or facility manager, it’s important to consider the security needs of your facility. There are several factors that pose a threat to your business, staff, and inventory. Luckily, partnering with a commercial security company like Alen Security can help thwart these issues and ensure the safety and security of your facility. Here’s a look at the top security threats to your facility and how you can prevent them: [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Break-Ins & Theft**** Theft is the biggest threat facing any business. It could be theft of inventory, equipment, documents, and even the personal belongings of your staff. [Locks](https://alensecurity.com/services-overview/locksmith-services/ "Locks") and security alarms are vital for your facility. They can help prevent unwanted entries, but should your locks be bypassed, the alarms are there to notify your team and emergency responders of an unlawful entry and video surveillance systems can work as both a preventative and forensic tool. --- ******Employee Theft****** Not all theft occurs from outsiders. According to [Ernst & Young](https://www.ehstoday.com/archive/article/21909476/study-employers-lose-20-cents-of-every-dollar-to-workplace-fraud), U.S. companies lose about 20% of every dollar to workplace fraud and theft. It’s hard to spot theft from within, aside from missing or unaccounted for inventory. Access Control Systems can help you keep certain areas closed off to top personnel, which will record entries into these areas. Having a reliable monitoring system in place, like [IP Video Surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance"), can help you spot employee theft so you can have a record for termination and consulting law enforcement. Not only can you monitor your facility remotely and use cloud storage to keep more footage, but the mere presence of these cameras can help employees think twice about theft and even promote productivity. --- ******Vandalism****** There are various degrees of vandalism, all of which can harm your business. Whether it’s broken windows, graffiti, or trash strewn about, you’ll want to try and prevent these juvenile practices. A strong preventative is having both monitoring and [alarm systems](https://alensecurity.com/services-overview/security-systems/ "alarm systems"), to give a chance for the would-be perpetrators to reconsider and leave your facility unaffected. --- ******Accidents & Disputes****** Depending on your business, accidents aren’t always avoidable, and they can be a detrimental occurrence to your facility. Having monitoring systems in place can help you capture video footage of the incident so you can get a clear determination of how and why it occurred. The footage can be used to establish a record to be used in any legal situations resulting from the incident. [Access Control systems](https://alensecurity.com/services-overview/access-control/ "Access Control systems") with audit trails can also let you know who was onsite at the time of an incident. --- ******Fires****** Fires can be a destructive threat to your facility and staff. It’s important to have a reliable fire alarm system in place that can detect the onset of smoke so you can evacuate the building. Our [Commercial Fire Alarm](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarm") systems can provide an ample warning while detecting where the smoke was first detected so incoming first responders can be notified of where the alarms were triggered to help mitigate the spread of the fire. --- ******Stay Ahead of These Threats by Partnering with a Commercial Security Company****** All of these potential threats can pose considerable risks to your facility but having these systems in place can help you reduce the severity of these risks. Let our team at Alen Security help you manage the security needs of your facility so you can avoid the common threats. [Contact us](https://alensecurity.com/contact/ "Contact us") today! ### Frequently Asked Questions ### How can a facility protect itself against break-ins and theft? Secure locks help prevent unwanted entry, while alarm systems notify employees and emergency responders if those locks are bypassed. Video surveillance can also discourage intruders and provide evidence after an incident. ### How can security systems help prevent employee theft? Access control can restrict inventory and other sensitive areas to approved personnel while recording each entry. IP video surveillance provides a visual record and may discourage employees from attempting theft. ### What can businesses do to discourage vandalism? Visible surveillance cameras and alarm systems can make potential vandals reconsider targeting the property. Recorded footage can also help document broken windows, graffiti, property damage, or other vandalism. ### How can security footage help after an accident or workplace dispute? Video footage provides a record of how and why an incident occurred. Access control audit trails can also show who was present at the facility when the incident happened. ### How do commercial fire alarms protect a facility? Commercial fire alarms detect smoke and provide time to evacuate the building. They can also identify where the alarm was triggered, helping incoming responders locate the affected area and limit the fire’s spread. --- **Categories:** Access Control, Commercial Security Systems, Monitoring Solutions, Security --- ### [The Key Benefits of Having Access Control Systems in Your Facility](https://alensecurity.com/blog/the-key-benefits-of-having-access-control-systems-in-your-facility/) **Published:** December 5, 2024 **Author:** SysAdmin **Content:** When owning, operating, or managing a facility, it’s imperative to have Access Control Systems in place to ensure that sensitive documents, inventory, or equipment is well-protected from both outside and internal threats. Partnering with an access control company in New Jersey can help you alleviate your concerns and enhance your security measures. At Alen Security, we’re here to list off the key benefits of having [access control systems](https://alensecurity.com/services-overview/access-control/ "access control systems") in your facility. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Enhancing Your Security Measures**** Restricting access to sensitive and secure areas of your facility is vital. By limiting access to only the most trusted and tenured team members, you can avoid any issues involving theft or damage while keeping your most vital equipment, files, or inventory secure and out of sight. --- ******Reporting & Monitoring****** With having an access control system, you also have a record of who accessed these areas, and when. When paired with an [IP Video Surveillance system](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance system"), you’ll be able to cross-reference the log with the footage to see what happened, ensuring the proper access was used. --- ******Elevated Safety for Staff****** If you have hazardous materials stored in specific areas that are only accessible by a few team members, you’re doing your part at keeping the rest of the team safe. By limiting access, you’re also limiting opportunities for potential incidents that could create a harmful situation in your facility. --- ******Easy Integration****** Having a variety of security systems in place is a great step towards ensuring that you’re running a safe and secure facility. Our access control systems can easily be integrated with your other safety components—giving you a holistic view of the comings and goings within your facility. --- ******Improved Accountability****** Because entry to these specific areas requires a certain level of access from a handful of team members, each entry must be accounted for. This can be easily referenced if certain items have been removed or relocated. --- ******Ease of Restricted or Granted Access****** Whether you are promoting a few team members, or letting some go, the system can easily be updated to reflect new or outgoing access within your facility. Our systems can even integrate with your HR Identity System for greater ease of use and efficiency. Our systems also have great Smartphone Apps to make using the system even easier. --- ******Hire an Access Control Company in NJ****** Now that you see the key benefits of having access control systems in your facility, you probably want to get more details on how having these systems installed can help your facility run smoothly and efficiently. Alen Security is here to help! We can analyze your facility and determine the key areas that require access control. We can also train your team members on how the system works, how to add or remove credentials, as well as provide on-going maintenance to ensure that the systems are always up to date. Are you ready to contact our access control company in New Jersey to have your facility outfitted with this important security feature? [Contact us today](https://alensecurity.com/contact/ "Contact us today")! ### Frequently Asked Questions ### What areas of a facility should have access control? Access control is especially useful for areas containing sensitive documents, valuable inventory, specialized equipment, servers, or hazardous materials. Entry can be limited to employees who are authorized to work in those spaces. ### Do access control systems record who enters a restricted area? Yes. The system creates a record showing who accessed a restricted area and when the entry occurred. These records can help investigate missing, damaged, or relocated items. ### Can access control records be matched with surveillance footage? Access logs can be cross-referenced with IP video surveillance footage. This allows managers to confirm who entered an area and review what happened during that visit. ### How does access control improve employee safety? Restricting hazardous materials and dangerous areas to properly authorized employees reduces opportunities for accidents. It also keeps other team members away from spaces where they could be injured. ### Is it easy to add or remove an employee’s access? Access permissions can be updated when employees are promoted, change responsibilities, or leave the company. The article also notes that access control can integrate with HR identity systems and smartphone applications for easier management. --- **Categories:** Access Control --- ### [Your Guide for Ensuring Total Security in Your Facility](https://alensecurity.com/blog/your-guide-for-ensuring-total-security-in-your-facility/) **Published:** December 9, 2024 **Author:** SysAdmin **Content:** Partnering with a security systems supplier is vital to your facility, whether it’s a warehouse, manufacturing plant, or even a commercial office, is crucial in today’s rapidly evolving landscape. Taking a streamlined approach that incorporates advanced systems, reliable technologies, and planning experience is vital to ensuring total security in your facility. At Alen Security, we can help you address your security needs and threats while providing you with a plan to help you ensure that your facility has the necessary systems in place to remain secure and protected. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Creating a First Line of Defense with Access Control Systems**** [Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems") are a great way to limit unwanted entry. These systems work by giving your teams varying levels of access to your entire facility, as well as certain areas. If there are unique areas that house sensitive items like records, servers, or valuable products, you can keep these areas secure by only giving access to your most trusted team members. --- ******Always Monitor with IP Video Surveillance****** [IP Video Surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance") systems allow you to continuously monitor the goings on of your facility. When strategically placed, you can cover all the blind spots and entry points to your facility, giving you a full view of the activity within the building. You can even remotely monitor the video feed if you’re on vacation or off-site. These systems can also be set up with cloud-based storage, allowing you to store footage in the cloud for a period of time determined by you. You can also reference it on demand using your smartphone or tablet. Another added benefit is that these cameras can help boost productivity and reduce internal threats. --- ******Protect Your Staff & Business with Commercial Fire Alarm Systems****** While not a traditional security threat, fires can have a devastating effect on your facility and team. Having the right [Commercial Fire Alarm Systems](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarm Systems") in place can help in identifying where the fire has sprung so you can initiate evacuation procedures and directing incoming responders where to focus their efforts. --- ******Reinforcing Your Security Efforts with Locks & Alarms****** The backbone of security measures is the combination of [locks](https://alensecurity.com/services-overview/locksmith-services/ "locks") and alarm systems. The locks are in place to ensure that no outside threat gets in. However, should they bypass these locks, the [alarms](https://alensecurity.com/services-overview/security-systems/ "alarms") are there to sound and alert nearby personnel, as well as notify authorities of a break-in. These systems, while more traditional, are vital to ensuring that your facility is safe and secure. --- ******Partner with a Security System Supplier to Protect Your Facility****** If you’re looking to take proactive measures to protect your facility, having the right security systems in place can help you ensure total security for your staff, inventory, and records. Partnering with security system supplier like Alen Security can help you mitigate risks, document and monitor everything, and ensure that your facilities security needs are met. We can conduct a thorough audit and walkthrough of your facility to identify weaknesses and provide a plan to cover all entry and exit points as well as sensitive areas so you can rest easy knowing that everything is secure. We’re also here for continuous training, maintenance, and updates so your systems are never down. [Contact Alen Security](https://alensecurity.com/contact/ "Contact Alen Security") today! ### Frequently Asked Questions ### How do access control systems protect sensitive areas? Access control systems give employees different levels of entry throughout a facility. Areas containing records, servers, valuable products, or other sensitive items can be limited to approved team members. ### Can IP video surveillance eliminate security blind spots? Strategically placed IP cameras can cover entrances, exits, and areas that would otherwise be difficult to monitor. This provides a more complete view of activity throughout the facility. ### Can facility managers view surveillance footage while off-site? Yes. IP surveillance systems can provide remote viewing from a smartphone or tablet. Cloud storage can also retain footage for a selected period so authorized users can review it when needed. ### How do commercial fire alarms protect employees and property? Commercial fire alarms help identify where a fire started, allowing employees to begin evacuation procedures. The location information can also direct incoming emergency responders to the affected area. ### Why should a facility use both locks and alarm systems? Locks help prevent unauthorized entry. If someone bypasses them, the alarm can warn nearby personnel and notify authorities about the break-in. --- **Categories:** Access Control, Commercial Security Systems --- ### [The Importance of Commercial Fire Alarm Systems in Your Facility](https://alensecurity.com/blog/the-importance-of-commercial-fire-alarm-systems-in-your-facility/) **Published:** January 10, 2025 **Author:** SysAdmin **Content:** Commercial fire alarm systems play an integral role in ensuring the safety of your employees, customers, your facility, and even your company’s assets. As an owner or manager, it’s imperative to have the right Fire Alarm system in place to help act as a warning, as well as be there to mitigate the spread until responders arrive. At Alen Security, we’re here to help you see the importance of a commercial fire alarm system in your facility. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Early Detection for Preventative Measures**** The installation of a [commercial fire alarm system](https://alensecurity.com/services-overview/fire-alarm-systems/ "commercial fire alarm system") in your facility is vital for a variety of reasons, but the primary reason is safety. Whether these systems detect smoke, a sudden influx of heat, or even flames, they’ll provide an alert so you can begin evacuation procedures. Early detection is the best way to ensure the safety of your team. --- ******Remain Code Compliant with Local Regulations****** Not only are fire alarm systems necessary for life safety, but they’re also legally required. Fire Alarm inspections are required to determine the quality and condition of your fire alarm, and if it’s not up to standards, you could face a fine. Having an updated Fire Alarm system in place can help keep your facility safe from fires, as well as legally compliant with the local Authority Having Jurisdiction (AHJ). --- ******Keeping Everyone Safe & Minimizing Damage****** Fires can be a devastating event in your facility. Not only do they pose a huge risk to safety, but they can also destroy your facility and assets. A Commercial Fire Alarm System working in conjunction with a suppression and/ or sprinkler system can actively work together to mitigate the fire and prevent it from spreading, which can be a major benefit for incoming responders. --- ******Around the Clock Monitoring****** While your business may close for the day, the fire alarm system is always working. Should an issue occur while you’re closed, whether it’s a simple accident, or malicious activity, the alarm will sound to alert locally, and via central station monitoring to alert the local fire department who can work to prevent the spread of the fire. --- ******Insurance Benefits for Risk Management****** Fires are a huge risk in any industry, and insurers include that in your premiums. However, having an updated and state-of-the-art fire alarm system can help you save on your insurance premiums. This can allow you to save on your overall budget and divert the savings towards something important for your business. --- ******Peace of Mind with Your Facility****** Having a reliable commercial fire alarm system in your facility can take away the anxiety or worry that a fire could spring up and severely damage your facility and even harm your employees. You can avoid the worry knowing that the right system is in place while you have the freedom to focus on the more important aspects of your business. --- ******Install Commercial Fire Alarm Systems Today****** If you’re currently reviewing your safety protocols and systems, or you simply want a reliable and up-to-date system to ensure the protection of your facility, staff, and assets, let the team at Alen Security help you. We can conduct a walkthrough and determine the best areas for these systems to be installed. We’re also here long after installation to provide any ongoing maintenance, updates, fire alarm inspections, or routine service to ensure that your fire alarm systems are in proper working order. [Contact Alen Security](https://alensecurity.com/contact/ "Contact Alen Security") today! ### Frequently Asked Questions ### What can a commercial fire alarm system detect? Commercial fire alarm systems can detect smoke, sudden increases in heat, and flames. Early detection gives employees and customers more time to begin evacuation procedures. ### Are commercial fire alarm inspections required? Yes. Fire alarm inspections determine whether the system is in proper condition and meets the standards established by the local Authority Having Jurisdiction. A facility with a noncompliant system may face fines. ### How do fire alarms and sprinkler systems work together? The fire alarm warns people about the danger and begins the emergency response. When paired with a suppression or sprinkler system, it can also help contain the fire and limit its spread until firefighters arrive. ### What happens if a fire alarm activates after business hours? The alarm sounds locally, while central station monitoring can notify the local fire department. This allows responders to act even when the facility is closed and no employees are present. ### Can an updated fire alarm system affect insurance costs? The article explains that an updated fire alarm system may help lower insurance premiums by reducing a facility’s fire risk. Any potential savings will depend on the insurer and the facility’s circumstances. --- **Categories:** Commercial Security Systems --- ### [Designing Robust Commercial Security Measures in Your Facility](https://alensecurity.com/blog/designing-robust-commercial-security-measures-in-your-facility/) **Published:** March 31, 2025 **Author:** SysAdmin **Content:** With owning and operating a commercial facility, having the right security systems in place is vital to ensuring the protection of assets, inventory, and staff. Taking these protective measures is essential to preventing any break-ins, theft, and even spillage. Alen Security is here to help you learn more about how to enhance your protective efforts with designing robust commercial security measures in your facility to reduce threats and thefts. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Vital Components of an Effective Commercial Security System**** Designing a robust commercial security system isn’t a simple solution. It’s several components all working together to provide you with a holistic view and enhanced control over the activity within your facility. These systems include: --- ******IP Video Surveillance****** Getting a full view of what’s happening in your facility is vital. You get to see who comes, who goes, and what happened while they were there. These [IP Video Surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance") systems can store footage on a local drive or utilize a cloud-based storage system, which save you money in the long run by not having to maintain any storage servers on site. --- ******Access Control Systems****** Not every room should be accessible. [Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems") allow you to prevent some or all your employees from accessing sensitive areas that house vital inventory and assets, records and files, or even servers. These systems will only permit authorized employees from gaining access to the areas you want them to have access to, while providing full audit reporting. --- ******Intrusion Detecting Alarm Systems****** While [locks](https://alensecurity.com/services-overview/locksmith-services/ "locks") are vital with preventing after-hours access or unauthorized visitors, [alarms](https://alensecurity.com/services-overview/security-systems/ "alarms") are in place to notify anyone nearby (and the local authorities) of an unlawful entry. This gives police a chance to respond, or to give the perpetrator second thoughts. --- ******Commercial Fire Alarm Systems for Protection****** Not all security threats are human. In fact, fires can be a devastating event for your facility. Having the necessary [commercial fire alarm systems](https://alensecurity.com/services-overview/fire-alarm-systems/ "commercial fire alarm systems") in place can help you initiate timely evacuation procedures while coordinating with local responders where the alarms are originating from helping them know where to go on arrival. --- ******The Benefits of Partnering with a Commercial Security Company****** In order to ensure that your facility is completely monitored, protected, and secure, you’ll want to consult a company that has the resources and knowledge at helping you design a robust commercial security system to put in place. Through installing these systems and the right positions, and providing detailed training, you’ll have a better view of the happenings within your facility, detailed record-keeping, and the right systems in place to ensure that your team, assets, and facility are well protected. --- ******Connect with Alen Security to Help Enhance Your Facility’s Security Measures****** If you’re looking to take your facility’s security systems to new heights to ensure total protection and enhanced monitoring with state-of-the-art systems, Alen Security can help. We partner with facility owners with not only conducting an audit and installing these systems, but we’re here long after to provide on-going maintenance and service, as well as to provide training to newer team members on the functionality of these security systems. Are you ready to bring your security measures to the next level? [Contact us](https://alensecurity.com/contact/ "Contact us") at Alen Security so we can help you have a holistic view and total protection for your facility. ### Frequently Asked Questions ### What components should a commercial security system include? A complete commercial security system may combine IP video surveillance, access control, intrusion alarms, secure locks, and commercial fire alarms. These components work together to monitor activity, restrict sensitive areas, detect unlawful entry, and protect people and property from fire. ### Can IP surveillance footage be stored locally or in the cloud? Yes. IP video surveillance systems can store footage on a local drive or through cloud-based storage. Cloud storage can reduce the need to maintain storage servers at the facility. ### How do access control systems protect sensitive areas? Access control systems limit entry to authorized employees. They can protect rooms containing inventory, company records, files, servers, and other valuable assets while providing audit reports of access activity. ### Why does a facility need both locks and intrusion alarms? Locks help prevent unauthorized or after-hours entry. If someone bypasses those locks, an intrusion alarm can alert people nearby and notify local authorities, giving police an opportunity to respond. ### How do commercial fire alarms help during an emergency? Commercial fire alarms support timely evacuation and identify where an alarm originated. That location information helps emergency responders know where to go when they arrive. --- **Categories:** Commercial Security Systems --- ### [Modern Security Solutions for Warehouses & Distribution Centers](https://alensecurity.com/blog/modern-security-solutions-for-warehouses-distribution-centers/) **Published:** April 24, 2025 **Author:** SysAdmin **Content:** Having the necessary warehouse security systems in place is vital. Since warehouses and distribution centers play an integral role in the supply chain, having the right security measures can ensure that your inventory remains protected, and the supply chain doesn’t incur any interruptions that could lead to issues down the road. At Alen Security, we’re here to help provide modern security solutions for warehouses and distribution centers to they can ensure that they are reducing any potential threats keeping the supply chain moving and uninterrupted. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Monitoring Warehouse Activity**** A crucial component to your security measures is to have the right monitoring systems in place that are not only strategically placed but also have the necessary storage so you can review the footage later if an issue goes unnoticed. Whether it’s an instance of employee theft, a slip and fall, an altercation or an outside threat, having the footage is crucial to determining what happened. [IP Video Surveillance Systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance Systems") offer you that coverage and can also help improve productivity. These systems can store the footage locally or in the cloud, which allows you to maximize your storage capabilities and can offer a lower total cost of ownership. Systems using video analytics and AI are also available. The footage is available locally or even remotely, away from the office, on your smartphone or tablet. --- ******Access Control Systems for Your Warehouse****** Securing important items like hard drives, client records, employee files, or even servers is important. However, it’s also key to ensure that these areas are kept secure from those without the proper clearance. Having [Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems") in place can allow you to mitigate any potential risks both internally and externally. You can assign access levels to each user to ensure they only have access to areas they are supposed to and receive audit reporting to see whose credentials were used where and when. We offer both local and cloud-based systems depending on your application. Management of these systems is easy as well. They are browser-based and do not require any proprietary software that has to be upgraded, lowering your total cost of ownership. --- ******Sufficient Locks & Alarms for Warehouse Security****** Locks are the touchstone of security measures, however, they can be bypassed by a skilled operator, so incorporating modern locking devices can mitigate a break-in, but if those are broken through, having an alarm system in place will alert those on-site of the malicious activity. Our [locks](https://alensecurity.com/services-overview/locksmith-services/ "locks") and [alarms](https://alensecurity.com/services-overview/security-systems/ "alarms") can provide sufficient protection against unauthorized entry. The alarm systems will notify the central station who can then dispatch law enforcement. --- ******Protect Your Warehouse from Fires****** A fire can wreak havoc on any facility, but with a warehouse, it could result in the complete destruction of your inventory, systems, and could pose a major health risk to staff, including death. Having the right [Commercial Fire Alarms](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarms") in place can help you mitigate risks and ensure the protection of your team and staff. These fire alarm systems can detect instances of smoke, heat, fire and carbon monoxide and provide up-to-date data on where the alarm occurred, relaying the information to incoming responders to help thwart the spread of the fire. --- ******Ensure Total Warehouse Security By Partnering with a Commercial Security Company****** While warehouses and distribution centers play a pivotal role in the supply chain, a mere security threat could wreak havoc with lost or damaged property, stolen data, or even destruction of the facility. Make sure that your warehouse security measures are up-to-date and reliable by partnering with us at Alen Security. We can conduct an audit of your facility to determine the right systems to put in place to enhance your security efforts. [Get in touch with us at Alen Security](https://alensecurity.com/contact/ "Get in touch with us at Alen Security") to ensure that your warehouse is protected! --- ### Frequently Asked Questions ### What security threats should warehouses and distribution centers monitor? Warehouse security systems can help document employee theft, workplace accidents, altercations, outside threats, and other incidents involving inventory or property. Recorded footage helps managers determine what happened and address similar risks in the future. ### How does video surveillance support warehouse security and productivity? IP video surveillance provides footage of warehouse activity for security reviews and incident investigations. Managers can also use the footage to monitor operations, identify productivity issues, and view activity remotely from a smartphone or tablet. ### How do access control systems protect sensitive warehouse areas? Access control systems allow managers to assign different access levels to employees. This helps restrict servers, employee records, client information, and other sensitive materials while creating reports showing whose credentials were used, where, and when. ### Why should warehouses use both locks and alarm systems? Locks provide the first layer of protection against unauthorized entry, but they can still be bypassed. An alarm system provides a second layer by notifying the monitoring station, which can then dispatch law enforcement when necessary. ### What hazards can commercial fire alarm systems detect in a warehouse? Commercial fire alarm systems can detect smoke, heat, fire, and carbon monoxide. They can also identify where an alarm originated and relay that information to emergency responders. **Categories:** Commercial Security Systems, Warehouse Security --- ### [Why Cannabis Dispensaries Need Commercial Security Solutions](https://alensecurity.com/blog/why-cannabis-dispensaries-need-commercial-security-solutions/) **Published:** September 5, 2025 **Author:** SysAdmin **Content:** As the green rush continues to flourish, New Jersey-based cannabis dispensaries need to embrace commercial security solutions to protect their businesses and staff. Alen Security has helped countless businesses with implementing security systems and solutions to help limit internal and external threats, as well as advanced monitoring and record-keeping to help reduce issues and mitigate risks. While these new businesses continue to thrive, here’s why [commercial security systems](https://alensecurity.com/services-overview/security-systems/ "commercial security systems") are vital: [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ********Keeping Up with Regulatory Compliance******** Cannabis dispensaries are a relatively new type of business in New Jersey, and they’re under strict regulations regarding N.J. Admin. Code § 17:30‑9.10, which requires 24/7 video surveillance with remote viewing capabilities and protection against unauthorized access to the business premise and electronic systems. Failure to do so could result in not only fines, but also the closure of the business. By having the necessary security systems in place, you won’t be caught off-guard during a surprise audit. --- **********Cash-Only Businesses Require Enhanced Security********** Since cannabis is only legal on the state level, customers and patients can only purchase it with cash. When there’s a heavy storage of cash, it can be an incentive for local criminals to try and either take it by force, or sneak in after-hours. Having sufficient locks, as well as an [IP Video Surveillance system](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance system") can help prevent intrusions and potential deter nefarious activities. --- **********Protecting High Value Products********** Due to the products sold at dispensaries, in the form of flower, liquids, edibles, and more, it’s important to keep these valuable products protected—not only from external threats, but also from employees who may try to sneak out with products. Having sufficient security cameras can help deter these types of threats, but also keeping the bulk of the inventory secluded with an [Access Control System](https://alensecurity.com/services-overview/access-control/ "Access Control System") can help you ensure that only the most trusted team members have access. --- ************Make Team Members Feel Safe************ Employees who feel safe at work are not only happy, but also productive and put their best effort into their work, which not only ensures that daily tasks are completed, but customers have a great experience and continue coming back. The right security systems will help your employees feel safe to come to work, especially during opening and closing hours. --- **************Monitoring & Protecting************** Every business requires a degree of security, but cannabis dispensaries need more than just a basic lock and alarm system. Monitoring is important to track any incidents, but also to take note of the day-to-day operations. IP Video Surveillance systems offer cloud-based storage capabilities, not only allowing you to store more footage, but to monitor activity remotely. --- ****************Partner with a New Jersey Commercial Security Company to Protect Your Cannabis Dispensary**************** If you own and operate a cannabis dispensary in New Jersey, and you’re looking to enhance your security efforts, partnering with Alen Security can help. We’ll conduct an audit of your location and determine the best placements for our security systems. We’re also here to help continuously train staff on how to operate the systems when needed, but also to handle any maintenance or updates the systems may need. Protect your dispensary today with the help of Alen Security. [Contact us](https://alensecurity.com/contact/ "Contact us") to get started! --- ### Frequently Asked Questions ### What security regulations must New Jersey cannabis dispensaries follow? The article cites N.J. Admin. Code § 17:30-9.10, which requires 24-hour video surveillance with remote viewing and protection against unauthorized access to the premises and electronic systems. Failure to comply may result in fines or business closure. ### Why do cannabis dispensaries require stronger cash security? Cannabis dispensaries conduct a large amount of business in cash, making them potential targets for robbery and after-hours break-ins. Secure locks and IP video surveillance can help deter criminal activity and document incidents. ### How can dispensaries protect valuable cannabis inventory? Security cameras can discourage internal and external theft. Access control systems provide another layer of protection by restricting bulk inventory areas to approved employees. ### How does IP video surveillance help dispensary owners monitor their businesses? IP video surveillance provides cloud-based storage and remote viewing. This allows owners and managers to store more footage, review incidents, and monitor daily activity while away from the dispensary. ### How can security systems help dispensary employees feel safer? Proper surveillance, access control, locks, and alarms provide additional protection during daily operations, especially when employees are opening or closing the business. A safer workplace can also support employee productivity and a better customer experience. **Categories:** Commercial Security Systems --- ### [Common Security Mistakes Industrial Property Owners Make and How to Fix Them](https://alensecurity.com/blog/common-security-mistakes-industrial-property-owners-make-and-how-to-fix-them/) **Published:** June 4, 2025 **Author:** SysAdmin **Content:** Industrial properties, facilities, and warehouses require a strong degree of security measures to ensure that items are protected, staff is safe, and that daily operations run smoothly. However, it’s important to continuously adapt your security measures to avoid leaving yourself vulnerable to theft, operational disruptions, and potential vandalism. At Alen Security, we have assisted many clients across the manufacturing, logistics, and warehousing industry with updating their security systems and processes. Through our experience, we have seen some common mistakes that property owners make, and how those mistakes can be avoided. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ****Having Outdated Surveillance Equipment**** Surveillance is vital for monitoring daily activities, tracking incidents, and ensuring that efficiency is high. However, if you are using outdated systems like analog or first-generation digital, it may be time to upgrade so you do not miss anything and are taking advantage of the latest features and functionality available. Our [IP Video Surveillance systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance systems") offer up to 4k video and beyond and can be accessed remotely, so you can view the footage from the comfort of home or anywhere you may be. These systems also utilize cloud-storage, allowing you even more flexibility and are perfect for multi-location business. --- ******Poor Perimeter Protection****** Having sufficient lighting, locks, and monitoring systems is vital to ensuring that your facility’s exterior doesn’t attract suspicious activity. Older fences and poor lighting make it easier for perpetrators to gain access to your facility. Updated lighting systems, secure locks, and exterior monitoring systems may help thwart unlawful activities. --- ******Obsolete Access Control Systems****** Relying on traditional keys or outdated keycards is a thing of the past. [Access control](https://alensecurity.com/services-overview/access-control/ "Access control") is vital if you have rooms in your facility that house specialized items or sensitive materials. This helps you maintain security within these rooms, and access can easily be granted or taken away. With outdated systems, the general maintenance and upkeep may slip resulting in individuals having access where it should have been revoked. Our systems offer high-frequency access cards that are harder to duplicate and offer much better security and our cloud systems offer more centralized control and are perfect for multi-location businesses. --- ******No Training or Security Policy****** Failure to continuously train your team or update your security protocols can lead to confusion, which in the event of a security issue, can be problematic and lead to even more issues. It is important to establish a comprehensive security plan that details the various procedures and includes drills, emergency responses, and training on how specific security systems work. Alen Security trains all our clients on how to use their new systems and is always a call away if needed. --- ******Forgoing Regular Security Audits****** It’s important to continuously check your security systems to make sure that they’re fully functional and provide you with the protection and surveillance that you need. Like most systems, updated and maintenance may be required, so ensuring that you have a regular maintenance schedule is important at keeping these systems and devices functioning properly. We offer preventive maintenance and annual inspections as part of all our Service Contracts so you can stay ahead of any problems that may occur. --- ******Avoid Common Security Mistakes by Partnering with Alen Security****** If you’re interested in making sure that your security systems are working for you, and not against you, you can look to us at Alen Security for help. We can conduct a walkthrough of your facility to determine any weak areas or where to place specific systems to help optimize your security efforts. We’re also here for you long after the installation of these systems to provide updates, ongoing maintenance, and even training for new team members. Take the next step with enhancing your security efforts with Alen Security. [Contact us today](https://alensecurity.com/contact/ "Contact us today")! --- ## Frequently Asked Questions ### When should an industrial property replace its surveillance equipment? Analog and first-generation digital cameras may no longer provide the clarity or features an industrial facility needs. Newer IP surveillance systems offer higher-resolution video, remote viewing, cloud storage, and easier monitoring across multiple locations. ### How can an industrial facility improve its perimeter security? Start by checking exterior lighting, fencing, locks, and monitoring coverage. Poor lighting and aging fences can make unauthorized entry easier, while secure locks and properly placed exterior cameras can help discourage suspicious activity. ### Why are traditional keys and outdated keycards a security risk? Access may not be removed when an employee’s responsibilities change or when they leave the organization. Modern access control systems allow administrators to grant or revoke access more easily and use credentials that are harder to duplicate. ### What should an industrial security policy include? A security plan should explain emergency procedures, employee responsibilities, required drills, and how each security system works. Regular training helps employees respond correctly instead of becoming confused during an actual security event. ### Why are regular security audits and maintenance important? Security systems must be checked regularly to confirm that they are working and still provide the necessary coverage. A maintenance schedule and annual inspections can identify equipment problems before they create gaps in the facility’s protection. **Categories:** Commercial Security Systems --- ### [Why Warehouses & Logistics Companies Need IP Camera Video Surveillance Systems](https://alensecurity.com/blog/why-warehouses-logistics-companies-need-ip-camera-video-surveillance-systems/) **Published:** July 18, 2025 **Author:** SysAdmin **Content:** IP camera video surveillance systems are a vital asset in the warehouse and logistics industry. Due to the fast pace of supply chain-related businesses, the importance of safety and loss prevention is high, so having methods to monitor the day-to-day operations is key with identifying threats, analyzing risks, and reducing loss. At Alen Security, were here to help showcase the importance and benefits of [IP camera systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP camera systems") so you can ensure that your warehouse or distribution center operates securely and efficiently. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ******Identifying the Challenges of Warehouses & Logistics Facilities****** Warehouses and logistics facilities face a number of security threats due to the quantity of inventory, holding onto valuable goods, as well as the constant coming and going of employees and outside carriers. These common issues include: - Accidental damages to goods and property - Theft & shrinkage - Workplace safety incidents - Misplaced Boxes and Pallets - Unlawful access to loading docks and storage areas Having the right camera system can help you avoid some of these issues, or even document them so you can track what happened and avoid further issues in the future. --- ********What are the Benefits of IP Camera Video Surveillance Systems?******** If you have traditional analog cameras installed in your warehouse or facility, you may want to consider upgrading to a more advanced system. IP video surveillance offers quite a bit more in terms of clarity, functionality, and even storage. Here are some of the added benefits of IP video surveillance systems: - High-Definition Clarity: clear visibility in high-definition allows you to see more, allowing you to easily identify faces, labels, and even license plates. - Remote Monitoring Capabilities: due to the cloud-based storage and remote functionality, you can easily review the footage while off-site on your smartphone or tablet. - Easy Integration: Our IP Video Systems can be integrated with [Access control systems](https://alensecurity.com/services-overview/access-control/ "Access control systems") giving you a larger spectrum of security on one pane of glass. - Advanced Features & Data: these systems offer motion detection and video analytics which allow you to be proactive instead of reactive and the ability to stay on top of what’s happening, alerting you of abnormal activity and potentially critical events; all of this gives you a leg up in your security measures. - Easily Scalable: if you plan on expanding your facility, you can easily add additional cameras on your network, giving you a fuller view of the goings on in your facility. - Improved Productivity and Efficiency: See what’s happening to help improve productivity in real-time and the mere presence of these cameras is enough to improve team efficiency as well as curb any nefarious ideas of internal theft. --- ********Get Started on Taking Your Facility’s Security Measures to the Next Step with IP Camera Video Surveillance******** If you’re looking to reduce risks, theft, breakage, and ensure total efficiency with your facility’s operations, installing IP video surveillance systems can make a measurable difference. When you’re ready to take the next step at improving efficiency and reducing loss and theft, you can look to us at Alen Security. We can do a walkthrough of your warehouse or facility and determine the best placements for these cameras. We’ll also offer training for anyone needing to access the footage, as well as provide ongoing maintenance and updates to ensure that your IP video cameras are always working and providing you with the details that you need. [Schedule a consultation](https://alensecurity.com/contact/ "Schedule a consultation") with Alen Security today. --- ## Frequently Asked Questions ### What security challenges do warehouses and logistics facilities commonly face? Warehouses must manage theft, inventory shrinkage, accidental property damage, workplace safety incidents, misplaced boxes and pallets, and unauthorized access to loading docks or storage areas. Camera footage helps document these events and determine what happened. ### How are IP cameras better than traditional analog cameras? IP cameras provide clearer video, more storage options, remote monitoring, video analytics, and easier system expansion. Their high-definition footage can make faces, shipping labels, and license plates easier to identify. ### Can warehouse managers view IP camera footage remotely? Yes. Cloud storage and remote access allow authorized users to review footage from a smartphone or tablet while away from the facility. ### Can IP cameras work with a warehouse’s access control system? IP video surveillance can be integrated with access control systems. This allows managers to monitor camera footage and access activity together, providing a more complete view of the facility’s security. ### Can an IP camera system expand with a growing warehouse? Yes. Additional cameras can be added to the network as the facility expands. This makes it easier to cover new storage areas, loading docks, workspaces, and other parts of the property. **Categories:** Monitoring Solutions, Video Monitoring, Warehouse Security --- ### [Commercial Security Steps Every Facility Must Take to Prevent Intrusions & Theft](https://alensecurity.com/blog/commercial-security-steps-every-facility-must-take-to-prevent-intrusions-theft/) **Published:** November 12, 2025 **Author:** SysAdmin **Content:** Commercial security is vital to facilities like warehouses, office buildings, manufacturing plants, and even retail stores. When there’s valuable assets, cash collection, or sensitive data stored in the location, it opens up the business or facility to be a potential target for theft and intrusions, which not only results in a significant loss, but could lead to a disruption in operations and a damage to the facility’s reputation. At Alen Security, we can help facility managers and business owners take a proactive approach at protecting their facility, assets, and staff to reduce the risk of intrusions and theft through the use of modern security solutions. Here are steps every facility manager must follow to ensure that they’re adequately protecting their facility: [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ********Conduct an Audit to Assess Weaknesses & Security Risks******** To fully understand the security needs of your facility, you’ll need to pinpoint its weaknesses. A security risk assessment and audit can help you identify these weaknesses, blind spots, and potential access points while evaluating your current security systems and protocols to determine if they’re sufficient, or if you need to update to improve your security measures. Alen Security can help with years of experience behind our Free Consultation and Security review. --- **********Utilize Access Control Systems********** Limiting access is vital to maintaining your facility’s security measures. Modern [access control systems](https://alensecurity.com/services-overview/access-control/ "access control systems") use secure credentials even including mobile credentials, allowing verified and trusted employees to gain access to critical and secure areas that are off-limits to employees without proper credentials or clearance. It also acts as a deterrent for any outside intruders from gaining entry to core areas. The benefit, beyond preventing unwanted access, is that it establishes a record of who came and when, allowing you to investigate in the event of an internal incident or theft. --- **********Install Comprehensive Cloud Video Surveillance Systems********** Security cameras, more importantly, [cloud video surveillance systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "cloud video surveillance systems"), offer three distinct purposes: evidence, deterrence and increased productivity. The presence of security cameras will get potential intruders to think twice about committing a break-in. It will also prevent internal theft and help boost productivity. These systems also allow remote viewing, which lets you keep an eye on activities even if you’re off-site. The systems can also use cloud-based storage which allows you to not have any servers on-site, thereby reducing your overall total cost of ownership. --- ************Place Sufficient Locks & Alarms at All Entry Points************ While the entry points into your facility should have the necessary locks and alarm systems, it’s also important to put these systems on all important access points within your facility. If someone without the necessary credentials gains entry and bypasses the access control system, an alarm should be triggered to alert you and your team members, so you can coordinate a response. --- ****************Follow the Steps & Enhance Your Commercial Security Measures with Alen**************** If you’ve recently conducted an audit and security risk assessment and feel that your current measures are outdated and lacking, or if you want us to help you with that Audit just give us a call. We’ll look for blind spots and weaknesses in your facility and propose and install the necessary systems to ensure that your entire facility is covered. Ready to take the next step? [Let’s connect](https://alensecurity.com/contact/ "Let’s connect") and see how we can take your commercial security to the next level. ## Frequently Asked Questions ### What is the first step in improving a facility’s security? Begin with a security audit and risk assessment. This helps identify weaknesses, blind spots, possible access points, and security systems or procedures that may no longer provide enough protection. ### How do access control systems help prevent theft and unauthorized entry? Access control systems limit sensitive areas to employees with approved credentials. They also create an activity record showing whose credentials were used, where they were used, and when entry occurred. ### Why should facilities use cloud video surveillance? Cloud video surveillance provides recorded evidence, discourages internal and external theft, and allows authorized users to view activity remotely. Cloud storage also removes the need for an onsite server and can reduce the system’s total cost of ownership. ### Should locks and alarms only be installed at exterior entrances? No. Locks and alarms should also protect important access points inside the facility. If someone bypasses the primary access control system, an alarm can notify the appropriate team members so they can respond. ### What should a facility do if its current security measures are outdated? The facility should identify its blind spots and weaknesses, then determine which systems and placements need to be updated. The goal is to make sure important areas are covered by the right combination of access control, surveillance, locks, and alarms. --- **Categories:** Commercial Security Systems --- ### [Signs Your Commercial Security Systems are Outdated](https://alensecurity.com/blog/signs-your-commercial-security-systems-are-outdated/) **Published:** March 23, 2026 **Author:** SysAdmin **Content:** Commercial security system technology has evolved at an incredible pace over the last decade. What was once an innovative system that protected your business could now be considered outdated, which can leave gaps that put your business, property, operations, and team at risk. Outdated commercial security systems not only reduce the effectiveness of your security systems, but they can lead to an increase in costs, complexity, liability, and threats. Here are some signs that your commercial security systems are outdated. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ********Your Video Surveillance isn’t Cloud-Based******** Today’s systems offer [cloud video surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "cloud video surveillance"), which gives you remote access via a user-friendly app on your smartphone and/or tablet allowing you and potentially the authorities to investigate an incident that may have happened within your pre-determined storage limits. If you’re still relying on on-site servers and DVR systems, you could be missing out on some advanced capabilities like: - Remote access - No server to replace - The latest System features - Automatic software updates - Secure off-site data storage - Mobile capabilities - Ability to scale the system along with business growth When your system is outdated and relies on on-site storage, it could limit your visibility and slow down incident investigations. --- **********Limited Coverage & Poor-Quality Video********** Blind spots can be devastating when reviewing footage from an incident. Poor video quality is also a detriment when it comes to resolving issues. Today’s cloud video surveillance system offers high-definition footage of your choice and even intelligent components like analytics and motion detection. Today’s cameras can identify faces and license plates with crisp clear footage and smart features. --- **********Key-Based or Manual Access Control********** Physical locks and keys can be hard to manage and very simple to compromise. If you still rely on traditional keys, it could be time to upgrade with [access control systems](https://alensecurity.com/services-overview/access-control/ "access control systems"). Modern access control system lets you: - Revoke or issue access instantly - Email mobile credentials - Utilize biometrics, mobile access, key cards or face authentication - Track activity and entry in real-time with audit reporting - Improve security without having to change locks Access control systems are vital for multi-use properties or asset storage. --- ************Lack of Integration************ If you deal with repeated false alarms or system failures, it not only leads to down time, but it’s also a liability. Repeated false alarms can result in fines, unpreparedness during real emergencies, or even strained relationships with emergency responders. Modern systems offer more reliability and lower-maintenance and can easily adapt to changing situations. --- ************System Failures & False Alarms************ If you deal with repeated false alarms or system failures, it not only leads to down time, but it’s also a liability. Repeated false alarms can result in fines, unpreparedness during real emergencies, or even strained relationships with emergency responders. Modern systems offer more reliability and lower-maintenance and can easily adapt to changing situations. --- ****************Update Your Commercial Security Systems Today**************** If you’ve reviewed your current security systems and feel that they could be updated, Alen Security can help. We can conduct a thorough audit of your facility and security measures to determine the right systems and placements to give you a holistic view of your building. Not only do we install, but we also train your staff on how to use the systems and keep in touch for any maintenance and service needs Don’t let your old systems result in a major security issue. Get real-time viewing and updates. [Schedule a consultation with Alen Security](https://alensecurity.com/contact/ "Schedule a consultation with Alen Security") --- ### Frequently Asked Questions ### **How can I tell if my video surveillance system is outdated?** A system may be outdated if it depends on onsite servers or DVRs and does not provide remote access, mobile viewing, automatic software updates, secure offsite storage, or the ability to expand as your business grows. ### Why are blind spots and poor-quality footage a security problem? Blind spots can leave important activity unrecorded, while unclear footage makes incidents harder to investigate. Modern surveillance cameras provide high-definition video and can include motion detection, analytics, and the ability to identify faces and license plates. ### Should businesses replace traditional locks and keys with access control? Traditional keys can be difficult to manage and easy to compromise. Access control systems allow businesses to issue or revoke access immediately, send mobile credentials, use cards or biometrics, and review audit reports showing when and where credentials were used. ### What problems can repeated false alarms and system failures cause? False alarms and system failures create downtime and can leave a facility unprepared during a real emergency. Repeated false alarms may also result in fines and strained relationships with emergency responders. ### What should a business do before updating its security systems? Start with a review of the facility and its current security measures. This can reveal outdated equipment, weak coverage, and poor system placement while helping determine which upgrades, training, and ongoing maintenance are needed. ### What are the main signs that a commercial security system is outdated? Common signs include video surveillance that isn’t cloud-based, limited camera coverage or poor-quality footage, key-based or manual access control, lack of integration between system components, and repeated system failures or false alarms. ### Why does relying on on-site servers and DVR systems create problems? On-site servers and DVR systems limit visibility and slow down incident investigations. Businesses using these older setups miss out on remote access, automatic software updates, secure off-site data storage, mobile capabilities, and the ability to scale the system as the business grows. ### How does cloud video surveillance improve on older systems? Cloud video surveillance gives owners remote access through a smartphone or tablet app, offers high-definition footage, and includes intelligent features like analytics and motion detection. Modern cameras can identify faces and license plates with clear footage. ### What can modern access control systems do that traditional keys cannot? Modern access control systems let businesses revoke or issue access instantly, email mobile credentials, use biometrics, mobile access, key cards or face authentication, track activity with real-time audit reporting, and improve security without changing locks. ### Why are repeated false alarms and system failures a liability? Repeated false alarms and system failures cause down time and can result in fines, unpreparedness during real emergencies, and strained relationships with emergency responders. Modern systems offer more reliability, lower maintenance, and easier adaptation to changing situations. **Categories:** Commercial Security Systems --- ### [Your Access Control System May Be Your Biggest Cybersecurity Blind Spot](https://alensecurity.com/blog/your-access-control-system-may-be-your-biggest-cybersecurity-blind-spot/) **Published:** May 8, 2026 **Author:** SysAdmin **Content:** ## When a Trusted Name Becomes a Liability Johnson Controls and its Software House brand have long been considered among the most reputable names in commercial access control. Thousands of enterprise facilities across the country run iSTAR door controllers as the backbone of their physical security programs. That reputation is exactly what makes the recent wave of publicly disclosed vulnerabilities so significant. Between 2024 and 2026, the Cybersecurity and Infrastructure Security Agency (CISA) issued multiple advisories documenting serious cybersecurity vulnerabilities in the Johnson Controls iSTAR product line, including the iSTAR Ultra, Ultra SE, G2, Edge G2, and the iSTAR Configuration Utility (ICU) tool. These are not theoretical risks. They are documented, catalogued, and publicly disclosed exploits that attackers can reference just as easily as your security team. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- **********DOCUMENTED VULNERABILITIES: Johnson Controls iSTAR (2024-2026)********** Unauthorized USB Console Access: Physical access to iSTAR Ultra and Edge G2 controllers running versions prior to 6.9 allows an attacker to access the USB console without authentication, bypassing physical security entirely. Command Injection (CVE-2025-43875): Improper neutralization of OS command elements across iSTAR Ultra, SE, G2, and Edge G2 devices allows unauthorized command execution that can alter system behavior. Stack-Based Buffer Overflow: The ICU tool (v6.9.7 and prior) carries stack-based buffer overflow vulnerabilities capable of causing full system failures and access control disruption. Memory Leaks (CVE-2025-26383): The ICU tool leaks memory from the Windows PC running it, potentially exposing sensitive configuration data to unauthorized parties. Machine-in-the-Middle Attacks (CVE-2024-32752): Attackers can intercept communication between the ICU tool and iSTAR Pro door controllers to inject commands or silently alter access configurations. Source: CISA Advisory ICS-25-345-01 and Johnson Controls Trust Center --- ************Why This Matters to IT Managers Specifically************ Physical security has historically lived outside the IT conversation. Facilities owned it. Integrators installed it. IT was rarely in the room. That separation no longer holds. Today, access control systems sit on your network. They communicate with your servers. They store credential data. They connect to your Active Directory. When a vulnerability is disclosed in an access control platform, it is not a facilities problem. It is an IT problem, and in many organizations it is an IT problem that nobody has formally accepted ownership of yet. The iSTAR advisories make this concrete. A machine-in-the-middle attack that injects commands into your door controllers does not just unlock a door. It potentially exposes the network segment your access control system occupies, compromises audit records, and creates a vector into broader infrastructure. For organizations operating under compliance frameworks, the consequences extend well beyond physical security. --- ************The On-Premise Problem Is Structural, Not Incidental************ The iSTAR vulnerabilities are serious. But the more important conversation is about the structural disadvantage every on-premise access control system carries, regardless of manufacturer. On-premise systems depend on manual firmware updates. Your team has to identify that an update exists, test it, schedule downtime, and execute the patch across every controller at every location. Research consistently shows that the vast majority of organizations running on-premise access control fall significantly behind on firmware maintenance. The iSTAR advisories recommend upgrading to ICU version 6.9.5 or greater and isolating control system networks behind firewalls. For a multi-site enterprise, executing that consistently and verifiably across dozens or hundreds of locations is a significant operational burden that most IT teams are not resourced to absorb. Cloud-based access control systems eliminate this problem structurally. Security updates are deployed by the platform vendor in real time, across every connected device, without any action required by your internal team. There is no patch cycle to manage, no firmware version to track, and no gap between when a vulnerability is identified and when your systems are protected. --- **************ON-PREMISE VS. CLOUD ACCESS CONTROL: What Changes for IT Teams************** Firmware and Security Updates: On-premise requires manual identification, testing, scheduling, and execution at every site. Cloud platforms deploy updates automatically across all devices in real time. Network Exposure: On-premise controllers must be manually isolated behind firewalls and VPNs. Cloud-native platforms are architected from the ground up to minimize network attack surface, with cellular module options that keep access control off the corporate network entirely. Audit and Compliance: On-premise systems require manual log management and documentation. Cloud platforms maintain continuous, timestamped, tamper-evident audit trails accessible remotely from a single interface. Multi-Site Management: On-premise requires site-by-site administration. Cloud platforms provide a single interface to manage credentials, schedules, and access events across all locations simultaneously. IT Overhead: On-premise places ongoing maintenance responsibility on internal IT or facilities teams. Cloud platforms offload that responsibility to the vendor by design. --- **************What IT Managers Should Do Right Now************** Whether your organization runs iSTAR or any other on-premise access control platform, the advisories issued in 2025 and 2026 create a clear set of immediate priorities. - Audit your current access control platform and firmware versions across all locations. - Confirm whether your access control network is properly segmented from your corporate infrastructure. - Identify who in your organization owns responsibility for access control firmware maintenance and whether they have the resources to execute it reliably. - Request a security posture review from your current access control integrator and ask specifically about known CVEs affecting your installed hardware. - Evaluate whether a migration to a cloud-native access control platform is the right long-term path for your organization given its size, distributed footprint, and IT capacity. For many multi-site enterprises, the answer to that last question is already clear. The operational burden of maintaining on-premise physical security at scale, combined with the accelerating pace of disclosed vulnerabilities, has shifted the calculus decisively toward cloud. --- **************The Bottom Line************** The Johnson Controls iSTAR advisories are not an indictment of a single manufacturer. They are a reminder of a fundamental reality: on-premise access control systems require continuous, disciplined maintenance to remain secure, and most organizations are not positioned to deliver that consistently at scale. Cloud-based access control was built to solve exactly this problem. Automatic updates, centralized management, cellular network segmentation, real-time audit trails, and remote credential management are not features. They are structural advantages that eliminate entire categories of risk that on-premise systems cannot escape. For IT Managers carrying the weight of a growing technology portfolio, physical security should not be one more system demanding manual attention. The right platform takes it off your plate entirely. --- ******************Is Your Access Control System Built for Today’s Threats?****************** Alen Security specializes in cloud-based access control for multi-site enterprises across the country. If your team is managing on-premise systems and uncertain about your current exposure, we can help you assess your posture and design a clear path forward. **[Contact Alen Security](https://alensecurity.com/contact/ "Contact Alen Security") | [alensecurity.com](https://alensecurity.com/ "alensecurity.com")** ### Frequently Asked Questions #### **What vulnerabilities did CISA identify in Johnson Controls iSTAR controllers?** CISA advisories issued between 2024 and 2026 documented several flaws in the iSTAR product line, including unauthorized USB console access on units running versions prior to 6.9, a command injection flaw tracked as CVE-2025-43875, stack-based buffer overflow issues in the ICU tool, memory leaks tracked as CVE-2025-26383, and a machine-in-the-middle attack path tracked as CVE-2024-32752 affecting iSTAR Pro controllers. **Which iSTAR products are affected?** The advisories cover the iSTAR Ultra, Ultra SE, G2, and Edge G2 controllers, along with the iSTAR Configuration Utility (ICU) tool used to manage these devices. **Why should IT Managers care about access control vulnerabilities instead of leaving them to facilities teams?** Access control systems now sit on the corporate network, communicate with servers, store credential data, and connect to Active Directory. A compromised door controller can expose the network segment it occupies, compromise audit records, and create a path into broader infrastructure, making the issue an IT concern rather than a facilities-only matter. **What makes on-premise access control systems structurally harder to secure?** On-premise systems depend on manual firmware updates that require identifying an available patch, testing it, scheduling downtime, and executing it across every controller at every location. Many organizations fall behind on this maintenance, leaving devices exposed for longer periods, especially at multi-site enterprises with dozens or hundreds of locations. **How does cloud-based access control address these risks?** Cloud platforms deploy security updates automatically across all connected devices in real time, removing the need for internal teams to track firmware versions or manage patch cycles. Cloud-native systems also offer cellular network segmentation, centralized multi-site management, and continuous tamper-evident audit trails accessible from a single interface. **Categories:** Commercial Security Systems --- ### [How Smart Cloud Video Surveillance is Changing Commercial Security](https://alensecurity.com/blog/how-smart-cloud-video-surveillance-is-changing-commercial-security/) **Published:** December 4, 2025 **Author:** SysAdmin **Content:** Commercial security is a necessary component that is continuously evolving, especially with systems like cloud video surveillance. These newer systems keep you up to date with newer technology, solving your evolving complex needs, and ensuring you are prepared against rising threats that traditional systems just can’t keep up with. Alen Security provides smart [cloud video surveillance systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "cloud video surveillance systems") which are scalable and go well beyond simple monitoring. Whether you have a warehouse, an office building, a multi-site operation, or even a retail store, here’s how smart cloud video surveillance is changing the landscape of commercial security. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ********Lower Total Cost of Ownership******** One of the biggest advantages of cloud video surveillance is that you do not have a Server onsite to maintain and worry about costly software and firmware updates. All of your footage is stored in the cloud, and all software and feature updates are provided for you. Since there is less hardware involved with cloud video surveillance systems, the installation requires less labor and is more cost-effective, allowing you to establish a more predictable budget without having to account for service upgrades and server maintenance. --- **********Monitor from Anywhere at Anytime********** While traditional systems rely on a local server, or need an on-site system, cloud video users can access live or recorded footage remotely, from anywhere they have an internet connection. You can even configure it to notify you with real-time alerts on your smartphone, giving you a proactive edge when a security threat arises. These are great for multi-location business who can aggregate al of their facilities into one system and centralize their monitoring activity. --- **********Video Analytics & AI Integration********** Many cloud video surveillance platforms incorporate AI and analytics that can detect unusual activity. These systems also include smart features for motion detection, head counting, vehicle recognition, line-crossing alerts, heat maps, and even after-hours activity. This gives you a detailed report to reference if there was an incident on-site. --- ************More Reliable & Less Hassle************ Traditional systems that rely on local servers or DVRs can be subject to a variety of issues, such as overheating, capture failure, and even run out of storage, causing you to lose important footage that may not have been reviewed yet. Cloud surveillance systems negate these issues with off-site video storage, automatic updates and maintenance, nonstop recording, and the footage library is protected from any on-site incidents. --- ************More Reliable & Less Hassle************ If you have other smart systems in place that all work towards your building’s security, these cloud-based video surveillance systems can easily be integrated with your [current systems](https://alensecurity.com/services-overview/security-systems/ "current systems"), giving you a more rounded and holistic view of the daily activities within your facility, paving the way for more automation and heightened smart security. --- ****************Change Your Commercial Security Measures with Smart Cloud Video Surveillance**************** Now that you are more aware of the capabilities and benefits of smart cloud video surveillance systems, you are ready to decide if it is the right system to put in place within your facility. If you are interested in having these systems provide you with remote access, more video storage, and less scheduled maintenance and service, you can easily get started by having this system installed within your facility. When the time comes where you are ready to take the next step, you can look to us at Alen Security. On top of conducting an audit and installing the system, we are here for on-going training and any necessary maintenance that your system requires. [Contact us today](https://alensecurity.com/contact/)! --- **Frequently Asked Questions** **What makes cloud video surveillance less expensive than a traditional system?** Cloud video surveillance removes the need for an onsite server, so businesses avoid the cost of maintaining hardware and paying for software or firmware updates. Footage storage and feature updates happen through the cloud provider, and less hardware means lower installation labor, which gives owners a more predictable budget. **Can I view my security footage when I am away from the building?** Yes. Cloud video surveillance lets users access live or recorded footage from any location with an internet connection. Systems can also send real-time alerts to a smartphone, and businesses with multiple locations can combine all their sites into one centralized monitoring system. **What kind of AI features do these systems include?** Many cloud platforms include analytics for motion detection, head counting, vehicle recognition, line-crossing alerts, heat maps, and after-hours activity tracking. These features can flag unusual activity and provide a detailed record for reviewing any incident that occurs onsite. **How does cloud surveillance avoid the reliability problems of older systems?** Traditional systems that depend on local servers or DVRs can overheat, fail to capture footage, or run out of storage, which risks losing important recordings. Cloud surveillance stores footage off-site, applies automatic updates and maintenance, records nonstop, and keeps the footage library safe from any incident that happens at the building. **Can cloud video surveillance work with the security systems I already have?** Cloud-based video surveillance can be integrated with existing security systems already in place at a facility. This gives a business owner a fuller view of daily activity across the property and opens the door to more automation and stronger overall security. **Categories:** Commercial Security Systems --- ### [How Video Surveillance Enhances Safety & Compliance](https://alensecurity.com/blog/how-video-surveillance-enhances-safety-compliance/) **Published:** March 23, 2026 **Author:** SysAdmin **Content:** Office safety and regulatory compliance are essential components in today’s business environment. Business owners and organizations have a multitude of responsibilities with protecting employees, visitors, physical assets, and data while meeting industry standards and legal requirements. One of the most effective ways at ensuring safety and compliance is through video surveillance. Today’s video surveillance systems offer elements far beyond recording, including intelligent monitoring, analytics, and the ability to be integrated with other security systems. [**Schedule a Consultation**](https://alensecurity.com/contact/) --- ********Enhancing Workplace Safety******** A safe workplace is fundamental to productivity and employee well-being. Video surveillance contributes to safety in various ways: --- **********Deterring Misconduct & Crime********** The mere presence of [surveillance systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "surveillance systems") is an effective deterrent for all types of illicit behavior like theft, breaking and entering, harassment and even vandalism. People who are being monitored are less likely to engage in unlawful activities, which can help reduce incidents. --- **********Improved Monitoring & Incident Investigation********** Real-time video surveillance allows for faster response time with incidents, whether it’s a workplace accident or suspicious behavior. When incidents do occur, there’s video evidence that’s time-stamped, allowing for external agencies to conduct a thorough and timely investigation. --- ************Meeting Safety & Health Standards************ Regulatory bodies require employers and commercial property owners to provide and maintain safe working environments. Video surveillance is there to make sure that safety protocols are being following, equipment is being used properly, and emergency procedures are being adhered to. --- ************Surveilling Restricted Areas & Access Control************ When there is sensitive information or valuable assets, it’s important to make sure that these items are placed in a restricted area. Surveillance systems work in tandem with [access control systems](https://alensecurity.com/services-overview/access-control/ "access control systems") to ensure that there is footage or every entrance and exit for reporting should an incident occur. --- ************Enhancing Operations & Reducing Inefficiencies************ On top of monitoring for security, video surveillance systems can also be used to improved processes, boost efficiency, and enhance operations. These cameras can be used to spot congestion points, underutilized areas, team efficiency, and they can help prevent internal issues like employee theft. --- ************Modern Surveillance Solutions************ Today’s cameras offer more than just recording. Video analytics can be used to recognize faces, appearance and license plates, and also detect unusual behavior. Alerts can be automated to notify you when these predefined rules are triggered. The footage can also be accessed remotely , which gives you the opportunity to check in on the day’s operations, even when off-site. These surveillance systems can also be integrated with other security systems like access control and alarm systems. These systems can also help you scale when your operation grows. --- ****************Get the Latest Video Surveillance Systems for Your Business**************** When it’s time to enhance the safety, compliance, and operational efficiency of your organization, implementing the latest in video surveillance systems is a step in the right direction. Alen Security can help you get the most out of your facility’s security by conducting a thorough walkthrough to determine placements, access points, and even blind spots. Even after installation, we’re still here to assist with maintenance, updates, and even training. Enhance your facility today and [contact us](https://alensecurity.com/contact/ "contact us")! --- ## Frequently Asked Questions ### How does video surveillance deter crime and misconduct? Cameras placed in visible locations discourage theft, break-ins, harassment, and vandalism because people are less likely to act unlawfully when they know they are being recorded. This presence alone can reduce the number of incidents at a workplace. ### How does video surveillance help with incident investigations? Real-time monitoring allows staff to respond faster to accidents or suspicious behavior. Recorded footage is time-stamped, giving external agencies a clear record to review when they investigate an incident. ### Can video surveillance help a business meet safety and health standards? Yes. Regulatory bodies require employers to maintain safe working conditions, and cameras help confirm that safety protocols are followed, equipment is used correctly, and emergency procedures are carried out as required. ### How does surveillance work with access control systems? Surveillance cameras pair with access control systems to record footage of every entrance and exit around restricted areas, giving businesses a reliable record for reporting if an incident occurs near sensitive information or valuable assets. ### What features do modern video surveillance systems offer beyond recording? Current systems include video analytics that recognize faces, appearances, and license plates, detect unusual behavior, and send automated alerts. Footage can also be accessed remotely and integrated with access control and alarm systems, letting operations scale as a business grows. **Categories:** Commercial Security Systems --- ## Pages ### [Home](https://alensecurity.com/) **Published:** August 24, 2021 **Author:** SysAdmin **Content:** - ### Commited To The Security Of Your Facilities, Employees And Assets [Learn More](/services-overview/) - ### Multiple Offices? Our Cloud-based Access Control Systems Give You The Flexibility And Control You Need [Learn More](/services/access-control/) - ### Benefits of video analytics Find What You Are Looking For Faster And More Efficiently With Our Video Analytic Systems [Learn More](/services/ip-video-surveillance/) - ### Nationwide retail solutions Let Us Help You Safeguard Your Retail Facilities Across The Region Or Across The Country [Learn More](/services/locksmith-services/) ![50-year-anniversary-logo](/wp-content/uploads/2021/09/50yrs.png) We understand that the value of your business goes far beyond the numbers on a financial document. Our mission is to provide a comprehensive security solution based on your specific needs so you have total confidence that your people, facilities, and assets are protected with our commercial security systems. [Learn More](#) #### Consult • Design • Install • Maintain [![video-play-icon](/wp-content/uploads/2022/05/alen_video-play-btn.png)](/wp-content/uploads/2026/05/ALEN_Who-we-are_2025.mp4) # Why Alen? We understand and appreciate the value of your business and what you hold dear. That’s why our mission is to continue delivering innovative, full spectrum security solutions that protect your assets so can enjoy total peace of mind while you focus on growing your business. #### Latest Posts #### Recent Case Studies --- ### [privacy-policy](https://alensecurity.com/privacy-policy/) **Published:** June 23, 2026 **Author:** ctierney **Content:** **PRIVACY POLICY **Alen Security, Inc. Last Updated: June 23, 2026 Alen Security, Inc. (**“Alen Security,” “we,” “us,” or “our”**) is a full-service commercial security integrator founded in 1970, managing virtually every aspect of building security, including IP video surveillance (including advanced video analytics and business intelligence features), access control (including cloud-based access control), security systems (intrusion protection and monitoring), locksmith services, and fire alarm system design, installation, and service (collectively, the **“Services”**). **Company:** Alen Security, Inc. **Address:** 1010 Eastpark Boulevard, Cranbury, NJ 08512 **NJ Business License:** 34AL00004300 **Phone:** 877-215-2536 **Service Email:** service@alensecurity.com **Sales / General Email:** info@alensecurity.com **Website:** https://alensecurity.com This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you interact with our websites and online services (including https://alensecurity.com, the “Site”), our sales, marketing, and communications activities, our customer onboarding, service delivery, monitoring coordination, support, and field service operations, and our events, surveys, and other business communications. **Please read this Privacy Policy carefully. Your continued use of the Site constitutes your acknowledgment of this Policy. We may update this Policy from time to time; the “Last Updated” date above indicates when it was last revised. **1. Scope — Who and What This Policy Covers** **A. Who This Policy Applies To** This Privacy Policy applies to information we collect from: - Site visitors - Prospective customers (including leads and inquiries) - Customers and customer representatives (e.g., employees, contractors, and authorized users) - Vendors, partners, and business contacts - Other individuals who communicate with us **B. What This Policy Does Not Cover** - **Third-party websites and services** that do not link to this Privacy Policy, even if integrated with our Services (see Section 12). - **Customer internal policies and obligations:** Customers are responsible for their own legal obligations regarding notices/signage, consent, workplace monitoring rules, and lawful operation of security systems at their sites. **2. Key Definitions** - **“Personal Information” / “Personal Data”** means information that identifies, relates to, or could reasonably be linked (directly or indirectly) with an individual. - **“Processing”** means any operation performed on Personal Information (e.g., collecting, storing, using, disclosing, analyzing, or deleting). - **“Customer Content”** means data and content processed through security solutions deployed at customer sites, such as video footage, access control logs, alarm events, and related metadata, to the extent it relates to an identified or identifiable individual. - **“Service Providers”** means vendors and contractors that process information on our behalf (e.g., hosting providers, payment processors, CRM systems, marketing communications vendors, analytics providers, and cloud platform partners). - **“Site”** means alensecurity.com and any related web pages or online services that link to this Privacy Policy. **3. Information We Collect** We may collect the categories of information below depending on how you interact with us and which Services are deployed. Not all categories apply to every person. **A. Identifiers and Contact Information** - Name, job title, department, company name, and business contact details - Email address, telephone number, mailing/business address - Account and customer identifiers (where applicable) - Login credentials for portals we provide, if applicable (passwords are stored using industry-standard hashing protections) **B. Payment Information** If you make payments to us, payment card and banking information is typically collected and processed directly by our third-party payment processors, not by Alen Security. We may receive limited transaction information such as: - Billing contact information and invoice details - Payment status and transaction confirmations - Partial card information (e.g., last four digits), card brand, and tokenized identifiers We do not intentionally store full payment card numbers, CVV codes, or complete magnetic stripe data on our systems. **C. Commercial, Contract, and Transaction Information** - Products and Services requested, purchased, or under consideration - Proposal and contract-related details (scope of work, service tiers, locations, system configurations) - Service history, appointment details, work orders, inspection documentation, and communications about installations, repairs, and inspections - Billing contact details, invoicing records, and account status **D. Device and System Interaction Data** Because our Services may be accessed through connected devices, networks, controllers, and applications, we may collect: - Device hardware model, operating system, version, language, and time zone - Device identifiers (where permitted), application identifiers, and configuration data - Network connection information (e.g., IP address, network diagnostics, connectivity status) - Event logs and diagnostics relating to the operation, performance, and security of systems and applications - Browser and device information when you access the Site or web portals **E. Usage Data (Site, Portals, and Service Interactions)** - Pages viewed, features used, links clicked, time spent, and navigation paths - Form submissions and quote requests (including products and services you inquire about) - Communications history (email threads, call logs, text messages, meeting notes) - Customer support tickets, troubleshooting history, and resolution details - Service scheduling, dispatch notes, onsite access instructions, and technician notes - Records of equipment installed, service performed, and follow-up actions **F. Marketing and Communications Information** - Subscription status, opt-in/opt-out status, and communication preferences - Records of consent and permissions for email and SMS marketing (where required) - Engagement data (e.g., opens, clicks, replies), campaign attribution data, and lead/source information - Information used to manage multi-channel communications (e.g., suppression lists, frequency controls, and opt-out status) **G. Customer Content (Video, Access Control, Alarm, and Fire Alarm Data)** Depending on the Services deployed at your site(s), information may include: - Video footage, still images, clips, timestamps, and analytics metadata (e.g., object detection events) generated by systems deployed at customer sites - Access control events (credential identifiers, door events, schedules, user access levels, and audit logs) - Intrusion and alarm events, zone/point status, sensor status, monitoring-related records, and dispatch information - Fire alarm system inspection/service records and event logs, where applicable **Important — Role Clarification (Customer Content):** For systems installed at customer facilities, our customer generally controls configuration, notices/signage, retention, and permitted uses of video, access control, alarm, and related data. We process Customer Content to provide, support, secure, and improve the Services and as otherwise instructed or authorized by the customer, subject to applicable law and contract terms. Where we act as a “processor” or “service provider” for Customer Content under applicable law, we process such data on behalf of the customer. **H. Facility and Installation Information** - Site addresses, facility diagrams, floorplans, network and power requirements, equipment locations, and other details necessary to design, install, monitor, and service security systems - Access instructions, safety requirements, and authorized contact lists for onsite support **I. Identity Verification and Compliance Information** - Information used to verify identity and authority (e.g., if you submit a rights request or request portal access) - Information necessary to comply with legal obligations, licensing requirements, audits, and safety/security procedures - Security logs and audit information related to access to our systems and portals **J. Customer Service and Communications** - Content of emails, calls, ticket submissions, and SMS communications with us - Notes and records associated with support interactions, including call recordings where permitted by law and with required notice **K. Information from Third Parties** We may receive information from third parties such as: - Payment processors (transaction confirmations) - Advertising and marketing partners (attribution and lead source information) - Analytics providers and social or ad networks (in aggregated or permitted form) - Referrals and channel partners - Public sources (e.g., business contact information) **L. Inferences** We may draw inferences from the information above to personalize communications, assess business needs, improve the Site and Services, and measure marketing effectiveness. **M. Sensitive Information** We do not intentionally request sensitive personal information (such as Social Security numbers, driver’s license numbers, precise geolocation, health information, or biometric identifiers) through the Site. Alen Security does not share sensitive personal information with anyone within or across national boundaries without the explicit, affirmative, written consent of the person to whom it relates. If such information is necessary in limited contexts (e.g., licensing compliance or site access procedures), we handle it in accordance with applicable law, limit its use to what is necessary, and apply more stringent confidentiality and security protections. When sharing sensitive personal information with a third party, we will specifically identify that the information is sensitive in writing, require that the third party limit access to those with a “need to know,” and require the same level of protections as those we apply to “highly confidential” information. **N. How We Collect Information** We collect information through: - **Direct interactions** — forms, emails, phone calls, onsite communications, contracts, and service requests - **Automated technologies** — cookies, pixels, SDKs, server logs, and similar tools (see Section 7) - **Service delivery** — data generated by systems and service activities, including diagnostics and logs - **Third parties** — as described in Section 3.K above **4. How We Use Your Personal Data** We use information for the purposes below. Depending on your location and the context, our legal bases may include performance of a contract, our legitimate interests, compliance with legal obligations, and/or your consent (including for certain cookies and marketing communications). All personal data is processed and stored securely for no longer than is necessary in light of the purpose for which it was collected. **A. Provide, Operate, and Support the Services** - Provide consultations, assessments, design, installation, commissioning, monitoring coordination, and maintenance/service - Respond to inquiries and support requests; schedule and dispatch technicians; manage tickets and service levels - Create and manage customer records, work orders, inspection documentation, and service documentation - Provide remote management features where applicable (cloud, on-prem, or hybrid), including user provisioning and configuration support - Manage warranties, recalls, product/service updates, and safety notices - Perform diagnostics, troubleshooting, and performance monitoring (as applicable and authorized) **B. Communicate with You** - Send confirmations, status updates, security notices, billing/contract notices, and administrative messages - Contact you by phone, email, or SMS regarding appointments, incidents, system status, or account matters - Provide customer support and respond to your requests - Document communications for quality assurance, training, dispute resolution, and recordkeeping (as permitted by law) **C. Marketing, Advertising, and Business Development** With your permission and/or where permitted by law, we may use your data for marketing purposes, which may include: - Sending marketing communications via email and SMS/text messages (subject to your choices, consent where required, and applicable law) - Running online advertising campaigns and measuring performance, including conversion tracking and attribution - Conducting remarketing (serving ads to people who previously visited our Site or interacted with our marketing) - Building and managing marketing audiences (including lookalike or similar audiences where supported and permitted) - Personalizing content, recommendations, and outreach for business customers - Managing suppression lists and opt-out lists to respect your choices - Conducting market research, surveys, and feedback requests (where permitted) **Marketing automation and multi-channel communications:** We use one or more third-party marketing automation and communications platforms to manage campaigns and outreach across channels (email distribution, SMS delivery, lead routing, campaign measurement, and preference management). These providers may use tracking technologies in emails (such as tracking pixels) and on our Site (such as cookies) to help us understand engagement and improve effectiveness, subject to applicable law and your choices. By subscribing to our emails, we assume you are a business user and have an interest in the business content we supply, even if you use a personal email address. **D. Analytics and Improvement** - Monitor, analyze, and improve Site performance and user experience - Understand which content and services are most useful to customers - Debug, test, maintain, and improve systems and processes - Develop new products, features, integrations, and service offerings - Where enabled and authorized by the customer, support business intelligence and efficient searching using video analytics metadata **E. Security, Fraud Prevention, and Safety** - Maintain the security of our Site, networks, and systems - Detect, investigate, prevent, and respond to security incidents, fraud, and abuse - Use logs and monitoring to protect the availability and integrity of systems **F. Legal and Compliance Purposes** - Enforce our agreements and policies - Comply with applicable laws and regulations (including licensing requirements and safety standards) - Respond to lawful requests and legal process, including subpoenas and court orders - Establish, exercise, or defend legal claims **5. Disclosure of Personal Data** Alen Security does not and will not sell your Personal Data. We may share information as described below. **A. Service Providers (Processors)** We share information with vendors that perform services on our behalf, such as: - Hosting, IT, and security providers - Customer relationship management (CRM), ticketing, and support tools - Marketing automation, email delivery, and SMS delivery providers - Analytics providers - Advertising technology, attribution, and measurement partners - Professional advisors (legal, accounting, insurance) - Subcontractors assisting with installation and service (as needed and appropriate) These third-party Service Providers are required by written agreement not to retain, use, or disclose your Personal Data other than to provide the services requested by us. **B. Named Examples of Service Providers** To make our practices more transparent, examples of categories of Service Providers we use include: - **Payment processors** — to process credit card and ACH payments and to support invoicing and reconciliation - **CRM and customer support platforms** — to manage leads, accounts, service tickets, and customer communications - **Email and SMS communications vendors** — to send operational notices and marketing messages and to maintain opt-out records - **Advertising and analytics providers** — to measure Site usage and ad performance and to support remarketing - **Cloud and managed service platforms related to video surveillance and access control** — to host or enable remote management features, event logs, and analytics metadata where applicable - **Monitoring/dispatch-related partners** — where used to support alarm response workflows **C. Business Partners and Integrations** Where you request, enable, or require integrations (e.g., third-party monitoring, access control, video, or cloud platforms), we may share information needed to provide the integrated Services. **D. Other Required Disclosures** Regardless of any choices you make regarding your Personal Data, we may disclose information when we believe in good faith that disclosure is necessary to: - Comply with applicable law, regulation, subpoena, court order, or other legal process - Protect our rights, property, and safety, or that of our customers and others - Investigate, prevent, or remediate fraud, misuse, security issues, or credit risk **E. Corporate Transactions** If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, dissolution, or sale of assets, information may be transferred as part of that transaction, subject to applicable law. **6. Cookies and Tracking Technologies** We and our partners use cookies, pixels, SDKs, tags, and similar technologies (“Cookies”) to operate and improve the Site and to support analytics and advertising. **A. What Cookies Are** Cookies are small text files placed on your device. Pixels, tags, and SDKs are similar technologies that can collect information about your device and your interaction with the Site or marketing communications. **B. Types of Cookies We Use** - **Strictly necessary Cookies:** required for basic Site functionality, security, fraud prevention, and load balancing. - **Functional Cookies:** help remember your preferences, recognize you between visits, and improve user experience. - **Analytics/performance Cookies:** help us understand Site usage, measure performance, and improve content. We use Google Analytics (see https://policies.google.com/privacy). - **Geo-targeting Cookies:** establish the general location from which you access the Site. - **Advertising/targeting Cookies:** help deliver, personalize, and measure advertising and support remarketing. **C. Advertising, Online Analytics, and Remarketing** We may work with third parties (e.g., analytics providers, advertising networks, and social media platforms) that use Cookies to recognize your device/browser across sites and sessions, understand how you interact with our ads, deliver interest-based advertising, and measure ad performance and conversions. **D. Managing Cookies and Preference Controls** You can control Cookies through browser settings (block/delete Cookies), device settings (as applicable), and/or, where offered, our cookie banner/consent tool. If you disable or block certain Cookies, some features may not function properly. **E. Do Not Track and Global Privacy Control** Some browsers offer a “Do Not Track” signal. Because there is not yet an industry-standard response, we do not respond to all such signals. Where required by law, we honor applicable opt-out preference signals (such as the Global Privacy Control (GPC)) to the extent supported. **7. No Automated Individual Decision-Making** We do not knowingly collect or process personal data for automated individual decision-making, including profiling, that produces legal or similarly significant effects concerning you without human review. **8. Data Retention** We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to: - Provide and improve the Services - Maintain business records, invoices, and audit trails - Comply with legal, accounting, tax, and regulatory obligations - Resolve disputes and enforce agreements Retention periods vary depending on the type of information, the context of collection, legal requirements, and operational needs. For Customer Content (such as video footage and access logs), retention is typically controlled by the customer’s configuration and instructions and may also be governed by contract and applicable law. We may retain limited records (e.g., system logs, service records, and support documentation) as needed for legitimate business purposes. **9. Data Security** We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. Measures may include access controls, least-privilege practices, encryption in transit and at rest where appropriate, secure configuration practices, monitoring, incident response procedures, and vendor risk management. No security measure is perfect. Therefore, we cannot guarantee absolute security of information. You are responsible for maintaining the confidentiality of any credentials and for securing your own systems and networks. **10. International Data Transfers** **A. U.S. Hosting** The Alen Security Site is hosted in the United States and is governed by United States law. If you are using the Site from outside the United States, please be aware that your personal data will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection laws of the United States and other countries might not be as comprehensive as those in your home country. **B. GDPR / EEA / UK Transfers** Alen Security supports customers nationally and internationally. For transfers of personal data from the EEA, UK, or Switzerland to countries not deemed to provide an adequate level of protection, we rely on appropriate safeguards, which may include the European Commission’s Standard Contractual Clauses (SCCs), and where applicable, the UK International Data Transfer Addendum, and/or other lawful transfer mechanisms recognized under applicable law. We also take supplementary measures as appropriate (e.g., vendor due diligence, contractual controls, access limitations, and security measures). **11. Your Choices and Controls** **A. Email Marketing Choices** You can opt out of marketing emails at any time by using the unsubscribe link in our marketing emails, or by contacting us at info@alensecurity.com with your request. Even if you opt out of marketing, we may still send transactional or service-related emails (e.g., appointment confirmations, security notices, invoices, or service updates). **B. SMS / Text Messaging Choices and TCPA Consent** We may send SMS/text messages for service/operational purposes (e.g., appointment coordination) and, where permitted, for marketing purposes. **Marketing SMS consent:** Where required by law (including the U.S. Telephone Consumer Protection Act (TCPA) and related state laws), we will obtain your prior express written consent before sending marketing text messages using an automated system. By opting in, you agree to receive marketing texts from Alen Security at the number you provide. - Message and data rates may apply - Message frequency varies - Consent is not a condition of purchase to the extent required by law **Opt-out:** You can opt out of SMS at any time by replying STOP to any message. After you opt out, you may receive a confirmation and then no further marketing texts. You may also contact us using the details in Section 13. **C. Cookie and Interest-Based Advertising Choices** You may limit certain online tracking and interest-based advertising by adjusting cookie settings via our consent tool (where available) and/or your browser/device settings, adjusting settings on advertising platforms (e.g., Google, Meta), using industry opt-out tools where available, and/or enabling applicable preference signals such as Global Privacy Control (where required and supported). **D. GDPR / EEA / UK Individual Rights** If GDPR or UK GDPR applies, you may have the right to request access to your personal data, request correction of inaccurate or incomplete data, request deletion/erasure in certain circumstances, object to processing (including direct marketing), request restriction of processing in certain circumstances, request data portability, and withdraw consent (where processing is based on consent) without affecting the lawfulness of processing before withdrawal. You also have the right to lodge a complaint with your supervisory authority. **12. Links to Other Sites** The Site may contain links to third-party websites, plug-ins, or services (for example, partner sites, manufacturer resources, social media platforms, or payment portals). If you follow a link to a third-party site, that third party’s privacy policy will apply. We have no control over, and are not responsible for, third-party privacy practices, content, or security. Please check the privacy policies of any such websites before providing personal data to them. **13. Children** The Site and Services are intended for businesses and adults. You must be at least 18 years old to access or use the Site and have the requisite power and authority to enter into this Privacy Policy. We do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions). If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it. **14. U.S. State Privacy Rights** Your rights depend on where you live and how you interact with us. Some rights may be subject to exceptions and limitations under applicable law. To exercise any applicable right, contact us using the details in Section 16 unless a section below specifies a different method. **A. California Residents (CCPA / CPRA)** California Civil Code Section 1798.83 and the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”) provide California residents with specific rights regarding their personal information. **Sale and Sharing of Personal Information:** Alen Security does not sell your Personal Information as “sell” is defined under the CCPA/CPRA. We may “share” certain identifiers and online activity information with advertising partners for cross-context behavioral advertising (e.g., remarketing) in a manner that may be considered “sharing” under California law. You may opt out of such sharing using the cookie/advertising controls described in Section 11.C. California residents have the following rights: - **Right of Access:** Confirm whether we process your personal information and request access to the categories and specific pieces we hold about you, delivered in a portable and accessible format within 45 days. You may make this request free of charge twice per 12-month period. - **Right to Deletion:** Request deletion of personal information we hold about you, subject to certain exceptions (e.g., where retention is necessary to provide the Services, comply with law, safeguard free speech, or conduct research in the public interest). - **Right to Correction:** Request that we rectify any inaccuracies in the Personal Data we hold about you. - **Right to Non-Discrimination:** We will not deny you goods or services, charge different prices, or provide a different level of quality because you exercised your rights. - **Right to Opt Out of Sale/Sharing:** Use the link above or contact us. - **Right to Withdraw Consent:** Withdraw consent to processing at any time; this does not affect processing already carried out with your consent. - **Right to Limit Automated Processing:** In some circumstances, you have the right not to be subject to decisions based solely on automated processing that significantly affect you and to obtain human review of such decisions. **How to Submit a Request:** Submit a verifiable consumer request by calling 877-215-2536 or emailing info@alensecurity.com. Your request must contain sufficient information to verify your identity and describe your request in enough detail for us to respond. **14.A.1 Authorized Agents Only you, or an Authorized Agent registered with the California Secretary of State who you have authorized in writing (or granted power of attorney under the California Probate Code), may file a verifiable consumer request on your behalf. We may require proof of authorization and verification of your identity before fulfilling a request made through an agent. You may also make a verifiable request on behalf of your minor child. **B. Colorado, Connecticut, Utah, and Virginia Residents** If you reside in Colorado, Connecticut, Utah, or Virginia, you have rights with respect to the personal data that Alen Security collects about you, in addition to those available to California residents. These may include: - The right to opt out of the processing of your personal data for purposes of targeted advertising and profiling in furtherance of decisions that produce legal or similarly significant effects (including, for Connecticut residents, solely automated decisions) - The right to appeal any decision related to the exercise of your rights under applicable state law To exercise these rights or submit an appeal, please use the contact methods provided in Section 16. **C. Nevada Residents** Nevada law gives Nevada residents the right to request that a company not sell their personal data for monetary consideration, even if their personal data is not currently being sold. Alen Security does not sell your personal data. If you are a Nevada resident and wish to submit a request, please email info@alensecurity.com with the subject line “Nevada Resident Do Not Sell Request.” **D. New Jersey Residents (NJDPA)** The New Jersey Data Privacy Act (“NJDPA”), effective January 15, 2025, grants New Jersey residents certain rights with respect to their personal data. If you are a resident of New Jersey, the following rights apply to you: - **Right to Access:** Confirm whether Alen Security is processing your personal data and access that data. - **Right to Correction:** Correct inaccuracies in your personal data, taking into account the nature of the data and the purposes for which it is processed. - **Right to Deletion:** Request that Alen Security delete personal data you have provided to us or that we have collected about you. - **Right to Data Portability:** Obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format. - **Right to Opt Out:** Opt out of the processing of your personal data for purposes of: (i) targeted advertising; (ii) the sale of personal data; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects. Alen Security does not sell your personal data. - **Right to Appeal:** If Alen Security declines to take action on a rights request, you may appeal that decision by contacting us using the information in Section 16. We will respond to your appeal within 60 days. If your appeal is denied, you may contact the New Jersey Division of Consumer Affairs at https://www.njconsumeraffairs.gov. To exercise any of the rights above, please contact us using the methods provided in Section 16. We will respond to a verified request within 45 days. If reasonably necessary, we may extend this period by an additional 45 days and will notify you of the extension within the initial 45-day response period. **15. Changes to This Privacy Policy** We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when it was last revised. If we make material changes, we will provide notice as required by law and, where appropriate, may send notice via email to an address associated with your account or communications and/or post a prominent notice on the Site before the changes take effect. Your continued use of the Site and Services after the effective date of an updated Privacy Policy constitutes your acknowledgment of the updated Policy, to the extent permitted by law. **16. Contacting Alen Security** If you have any questions about this Privacy Policy, wish to exercise your rights, or have a privacy-related concern, please contact us: **Alen Security, Inc. 1010 Eastpark Boulevard Cranbury, NJ 08512 **Phone:** 877-215-2536 **Service Email:** service@alensecurity.com **Sales / General Email:** info@alensecurity.com **Website:** https://alensecurity.com Please ensure your inquiry is clear, particularly if it is a request for information about the data we hold about you. We will do our best to address your concern promptly. **17. Legal Disclaimer** This Privacy Policy is provided for general informational purposes and describes our privacy practices. It does not create a contractual right for any person, does not modify any agreement you may have with Alen Security, and does not constitute legal advice. Our obligations regarding customer data processed in connection with the Services may also be governed by applicable contracts, service terms, and customer instructions. In the event of a conflict between this Privacy Policy and a written agreement with a customer, the written agreement will control to the extent permitted by law. --- ### [About](https://alensecurity.com/about/) **Published:** October 25, 2021 **Author:** SysAdmin **Content:** ![the-letter-A](/wp-content/uploads/2022/05/A_icon_trimmed.png) # A little about Alen Security There’s that feeling of calm as you close the door on Friday, that feeling of closing the week and starting what’s next. Peace of mind is knowing your business is safe, secure and being watched 24/7. That’s exactly the feeling our customers experience every day, every week. - ![](/wp-content/uploads/2021/11/A_2.gif) - ![](/wp-content/uploads/2021/11/L.gif) - ![](/wp-content/uploads/2021/11/E.gif) - ![the-letter-N](/wp-content/uploads/2026/05/N.gif) - ##### Accountability We demand the highest levels of integrity and ethics from our employees and our company. Customer satisfaction always comes before the bottom line. - ##### Longevity Since 1970 we have protected some of the top businesses in New Jersey, New York, and Pennsylvania while nurturing a work environment that encourages innovation, creativity, and teamwork. - ##### Excellence We never stop in our pursuit of excellence, continually striving to improve our products, service, and ourselves. We constantly challenge ourselves to find ways to do better.. - ##### No Excuses We honor all commitments and take personal responsibility for actions and results. Customer satisfaction is the measure of our success. ### Your strategic partner, not a vendor Most people say we’re in the security business. We believe Alen Security is in the customer satisfaction business. ### We’re committed to guiding you through every phase of security optimization: - An in-depth consultation to understand your challenges - A customized security solution designed around your specific needs - Professional installation by certified installers - Ongoing service and maintenance from experienced engineers and technicians That’s the difference between a partner and a vendor. [![video-play-icon](/wp-content/uploads/2022/05/alen_video-play-btn.png)](/wp-content/uploads/2026/05/ALEN_Who-we-are_2025.mp4) # The Alen Security Story ![alen-security-50-year-anniversary](/wp-content/uploads/2021/11/50k.png) ## We honor our history by focusing on the next chapter Ever notice how companies that have been around for a long time achieve success by constantly looking forward, not backward? We’re proud of our rich history that began when Donald Alen founded Alen Security as a locksmith company in 1970. But our focus is on the next 50 years. How can we add more value to each client relationship? How can we expand our knowledge base? What new products should we test to determine how they can help our clients? How can we make system installations even more seamless and efficient? These are the kinds of questions that have shaped the Alen Security culture from day one and continue to drive us forward. ## Building long-term relationships Nothing is more rewarding than the partnerships we’ve built with our clients. We’ve grown together. We continue to service and maintain the systems we install. As technology evolves, we make new products and services available and upgrade their systems. And our clients know they can always call us if they have a question or concern. We take great pride in relationships that have spanned 10, 20, and even 30 years. Companies that partner with Alen Security are confident in our experience. They trust our professionalism. They believe in our integrity and values. They have no doubt that we’re looking out for their best interests. We hope you’ll give us an opportunity to build a similar relationship with your organization. ## Let’s discuss your security concerns and challenges so we can develop a comprehensive solution that does exactly what you need it to do. --- ### [Contact](https://alensecurity.com/contact/) **Published:** November 15, 2021 **Author:** SysAdmin **Content:** ![the-letter-A](/wp-content/uploads/2022/05/A_icon_trimmed.png) # Contact Us Alen is a leading provider of integrated security solutions for the New Jersey marketplace as well as serving clients coast to coast. #### Hours Monday through Friday 8:30am to 4:30pm #### Quick Contacts - [Email Sales Questions](mailto:info@alensecurity.com) - [Email Service Questions](mailto:service@alensecurity.com) - [Email Accounting](mailto:ap@alensecurity.com) #### Locations 40.3412,-74.5006 ##### Alen Security HQ 1010 Eastpark Boulevard Cranbury, NJ 08512 [Get Directions](https://www.google.com/maps/dir/?api=1&origin=&destination=1010%20Eastpark%20Boulevard%2C%20Cranbury%2C%20New%20Jersey%2008512) ##### HQ 1010 Eastpark Boulevard Cranbury, NJ 08512 [Get Directions](https://www.google.com/maps/dir/?api=1&origin=&destination=1010%20Eastpark%20Boulevard%2C%20Cranbury%2C%20New%20Jersey%2008512) 33.5211,-117.1668 ##### Alen Security West Coast 1010 Eastpark Boulevard Cranbury, NJ 08512 [Get Directions](https://www.google.com/maps/dir/?api=1&origin=&destination=1010%20Eastpark%20Boulevard%2C%20Cranbury%2C%20New%20Jersey%2008512) ##### West Coast 41593 Winchester Road Suite 200 Temecula, CA 92590 [Get Directions](https://www.google.com/maps/dir/?api=1&origin=&destination=41593%20Winchester%20Road%2C%20Temecula%2C%20California%2092590) #### Let’s Chat Company This field is for validation purposes and should be left unchanged. Name First Last Phone Email Untitled Consent(Required) I consent to having this website store my submitted information so that Alen Security can respond to my inquiry,(Required) Submit ###### Alen Security proudly provides professional security services throughout New Jersey, including: ###### We also serve Southeastern Pennsylvania communities, including: ###### Additional surrounding areas are also available upon request --- ### [Services Overview](https://alensecurity.com/services-overview/) **Published:** June 15, 2022 **Author:** SysAdmin **Content:** ![the-letter-A](/wp-content/uploads/2022/05/A_icon_trimmed.png) # Services Alen Security manages virtually every aspect of building security, including IP video surveillance, access control, security systems (intrusion protection and monitoring systems), locksmith services, and fire alarm systems. #### COMMERCIAL SECURITY SYSTEMS. ONE PARTNER. ENDLESS SOLUTIONS. Some security companies focus on installations. Others are only capable of selling and servicing specific brands. Alen Security clients trust our experience and technical knowledge at every phase of your security journey – consultation and system design, installation and integration, proactive maintenance, warehouse security, and repairs and upgrades. You don’t have to figure out who to call when Alen Security is your commercial security partner. [![video-play-icon](/wp-content/uploads/2022/05/alen_video-play-btn.png)](/wp-content/uploads/2026/05/ALEN_Who-we-are_2025.mp4) # The Alen Advantage Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction with your commercial security systems and needs. Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction with your commercial security systems and needs. #### Consult • Design • Install • Maintain #### 10 Reasons to Partner with Alen Security 1. We don’t sell products, programs, or packages. **We develop comprehensive, integrated solutions.** 2. We value our vendor relationships, but our recommendations are **driven by client relationships.** 3. We choose hardware, software, and services based on **your specific security and safety goals.** 4. We only recommend products and services to our clients **after evaluating and testing them ourselves.** 5. We believe security solutions should be **easy to use, easy to manage, flexible, and scalable.** 6. **We are self-sufficient** with certified installers, certified technicians, and certified fire door inspectors on staff. 7. We see installation as just the beginning. **We grow with our clients** through service, maintenance, and system expansion. 8. We have **experience developing security solutions for large and small companies** in all industries, especially logistics and distribution centers, corporate offices, pharma and biotech, and education. 9. We are committed to **constant improvement and evolution** through ongoing training, education, and product testing. 10. **We believe the true value of our long history is the real-world experience that will allow us to exceed client expectations in the future.** --- ## Case Studies ### [National Retail Client](https://alensecurity.com/case-study/national-retail-client/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [National Architecture, Engineering and Construction Firm](https://alensecurity.com/case-study/national-architecture-engineering-and-construction-firm/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Domestic Food Manufacturer](https://alensecurity.com/case-study/domestic-food-manufacturer/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Global Freight and Logistics Provider](https://alensecurity.com/case-study/global-freight-and-logistics-provider/) **Published:** June 3, 2026 **Author:** SysAdmin --- ## Landing Pages ### [Let’s Talk About Your Security Goals](https://alensecurity.com/landing-page/lets-talk-about-your-security-goals/) **Published:** June 16, 2026 **Author:** ctierney **Content:** ###### Alen Security Trusted… Everywhere # # Let’s Talk About Your Security Goals Thank you for considering Alen Security. To help us better understand your organization, your goals, and any upcoming security projects, please answer a few quick questions below. Once submitted, one of our security advisors will review your needs and follow up with recommendations tailored to your environment. - Project Guidance - Security Planning - Expert Recommendations - Long-Term Support Choosing the right security partner is about more than technology. It’s about finding a team that understands your business, listens to your goals, and helps you make informed decisions. For more than 50 years, organizations have trusted Alen Security to design, deploy, and support solutions that protect people, facilities, and assets. ## ### The Alen Advantage: - ### Strategic Guidance Before Technology Every organization faces different challenges. We start by understanding your environment, priorities, and objectives before recommending any solution. Our goal is to help you make the right decision, not simply sell a product. - ### One Partner Start to Finish From consultation and system design to installation, service, maintenance, and future expansion, Alen Security supports every phase of your security journey. You always know who to call when you need help. - ### Experience That Works Across Industries Our team supports security needs across commercial offices, logistics facilities, manufacturers, educational institutions, retail organizations, and multi-site enterprises. We bring practical experience gained from real-world security challenges. - ### Built on Long-Term Relationships We believe the best client relationships are measured in years, not transactions. Organizations rely on Alen Security because we stay committed long after the installation is complete. Whether you’re planning a new project, evaluating upgrades, or simply exploring your options, we’d welcome the opportunity to learn more about your goals. Complete the contact form and an Alen Security advisor will follow up with recommendations tailored to your organization. ###### **Free Site Assessment** ### **Talk to a Security Expert** Answer a few quick questions and an Alen Security advisor will follow up shortly. Email This field is for validation purposes and should be left unchanged. Name First Last Phone Email Untitled Consent(Required) I consent to having this website store my submitted information so that Alen Security can respond to my inquiry,(Required) Submit #### **The ALEN Advantage:** ##### **50yrs** ###### of Integrated Security Expertise Since 1970, organizations have trusted Alen Security for strategic guidance, professional installation, ongoing service, and long-term support. We believe the true value of experience is what it enables us to deliver for every client. --- ### [Alen Brivo Cloud](https://alensecurity.com/landing-page/alen_brivo_cloud/) **Published:** June 15, 2026 **Author:** ctierney **Content:** Brivo Eagle Eye Video · Alen Security # Stop Managing Your *Security System* from the Parking Lot Brivo Eagle Eye Video runs as true cloud. You manage access control and video from any device, from anywhere. Alen Security deploys and supports the full stack. No open ports. No surprises. True Cloud Access Control Video on Any Device AI-Assisted Search NJ · NY · PA Service Area Managing security across multiple sites shouldn’t mean 3 a.m. drives and scrambled calls to dispatch. It should mean pulling up your phone and seeing exactly what’s happening in seconds. ### What You Get with Brivo Eagle Eye Video, Deployed by Alen Security - **True Cloud. Any Device. Anywhere.** Access control and video on any phone, tablet, or laptop. One dashboard for every location. No on-site servers to maintain or babysit. - **AI That Finds People and Objects Fast.** Search footage by person, vehicle, or object in seconds instead of scrubbing through hours of recorded video. - **Installed and Hardened by Alen Security.** We configure Brivo Eagle Eye correctly from day one—without firewall holes, open ports, or deployment shortcuts. - **One Number to Call.** Alen Security handles installation, service, and ongoing support, so you are not chasing multiple vendors. Whether you’re managing one building or a dozen locations, the system grows with you. Tell us what you’re working through, and we’ll help identify a practical path forward. Talk to Alen Security ## Let’s Talk Security Tell us what you’re working through. A local security expert will follow up. Please complete all required fields. We couldn’t submit your request. Please try again or contact Alen Security directly. First Name \* Last Name \* Work Email \* Work Phone \* What Are You Planning? optional Select oneNew facilityReplacing a systemExpanding securityResearching options Total Locations? optional Select one12–56–2020+ When Do You Want to Start? optional Select oneWithin 30 days1–3 months3–6 monthsNo set timeline How Can We Help? optional Leave this field blank Request a Consultation Your information is secure and will never be shared or sold. ### What Happens Next A clear process, no pressure, and no unnecessary handoffs. 1. 1 **We Review Your Request.** We look at the security challenge you shared and the context around your property or organization. 2. 2 **A Local Advisor Follows Up.** An Alen Security expert connects to clarify priorities, answer questions, and understand your needs. 3. 3 **You Get a Practical Plan.** We outline the right approach and sensible next steps for your facility, team, and security goals. ### The ALEN Advantage 50yrs Integrated Security Expertise We install and support Brivo and Eagle Eye Video for commercial clients across New Jersey, New York, and Pennsylvania. Our deployments are hardened from day one—no open ports, no firewall exceptions, and no surprises six months in. var CONFIG = { portalId: "9012667", formGuid: "bda643f2-aef2-402b-a471-825ae8f07cd3", requestTimeoutMs: 15000, customFields: { projectNotes: "message", projectType: "quiz\_situation", locations: "quiz\_locations", timeline: "quiz\_timeline" } }; var form = document.getElementById("alen-contact-form"); var formRegion = document.getElementById("alen-form-region"); var submitButton = document.getElementById("alen-submit-button"); var errorSummary = document.getElementById("alen-error-summary"); var apiError = document.getElementById("alen-api-error"); var isSubmitting = false; if (!form || !formRegion || !submitButton || !errorSummary || !apiError) { return; } function getValue(name) { var element = form.elements\[name\]; return element && typeof element.value === "string" ? element.value.trim() : ""; } function getHutk() { try { var match = document.cookie.match(/(?:^|;\\s\*)hubspotutk=(\[^;\]+)/); return match ? decodeURIComponent(match\[1\]) : ""; } catch (error) { return ""; } } function addField(fields, name, value) { if (!name || value === null || typeof value === "undefined") { return; } var normalizedValue = String(value).trim(); if (normalizedValue !== "") { fields.push({ name: name, value: normalizedValue }); } } function clearValidationStyles() { form.querySelectorAll('\[aria-invalid="true"\]').forEach(function (field) { field.setAttribute("aria-invalid", "false"); }); } function updateValidationStyles() { form.querySelectorAll(".alen-field-input, .alen-field-select, .alen-field-textarea").forEach(function (field) { field.setAttribute("aria-invalid", field.checkValidity() ? "false" : "true"); }); } function focusFirstInvalidField() { var firstInvalid = form.querySelector(":invalid"); if (firstInvalid) { firstInvalid.focus({ preventScroll: true }); firstInvalid.scrollIntoView({ behavior: "smooth", block: "center" }); } } function showSuccessMessage() { formRegion.innerHTML = ' ' + ' ✓ ' + ' ### Thank you! ' + ' An Alen Security advisor will review your request and follow up shortly. ' + ' '; var successMessage = formRegion.querySelector(".alen-success-message"); if (successMessage) { successMessage.focus(); } } function parseResponseBody(text) { if (!text) { return {}; } try { return JSON.parse(text); } catch (error) { return { message: text }; } } function submitToHubSpot(payload) { var controller = typeof AbortController === "function" ? new AbortController() : null; var timeoutId = controller ? window.setTimeout(function () { controller.abort(); }, CONFIG.requestTimeoutMs) : null; var url = "https://api.hsforms.com/submissions/v3/integration/submit/" + encodeURIComponent(CONFIG.portalId) + "/" + encodeURIComponent(CONFIG.formGuid); return fetch(url, { method: "POST", headers: { "Content-Type": "application/json" }, body: JSON.stringify(payload), signal: controller ? controller.signal : undefined }) .then(function (response) { return response.text().then(function (text) { var responseBody = parseResponseBody(text); if (!response.ok) { throw new Error( responseBody.inlineMessage || responseBody.message || "HubSpot submission failed." ); } return responseBody; }); }) .finally(function () { if (timeoutId) { window.clearTimeout(timeoutId); } }); } function buildPayload() { var fields = \[\]; addField(fields, "firstname", getValue("firstname")); addField(fields, "lastname", getValue("lastname")); addField(fields, "email", getValue("email")); addField(fields, "phone", getValue("phone")); addField(fields, CONFIG.customFields.projectType, getValue("projecttype")); addField(fields, CONFIG.customFields.locations, getValue("locations")); addField(fields, CONFIG.customFields.timeline, getValue("timeline")); addField(fields, CONFIG.customFields.projectNotes, getValue("projectnotes")); var context = { pageUri: window.location.href, pageName: document.title || "Alen Security Contact Request" }; var hutk = getHutk(); if (hutk) { context.hutk = hutk; } return { submittedAt: Date.now(), fields: fields, context: context }; } function setSubmitting(submitting) { isSubmitting = submitting; submitButton.disabled = submitting; submitButton.innerHTML = submitting ? 'Submitting' : "Request a Consultation"; } function clearMessages() { errorSummary.classList.remove("is-visible"); apiError.classList.remove("is-visible"); } form.addEventListener("input", function (event) { if (event.target.matches(".alen-field-input, .alen-field-select, .alen-field-textarea")) { event.target.setAttribute( "aria-invalid", event.target.checkValidity() ? "false" : "true" ); } clearMessages(); }); form.addEventListener("change", clearMessages); form.addEventListener("submit", function (event) { event.preventDefault(); if (isSubmitting) { return; } clearMessages(); clearValidationStyles(); if (getValue("website")) { showSuccessMessage(); return; } if (!form.checkValidity()) { updateValidationStyles(); errorSummary.classList.add("is-visible"); errorSummary.focus(); window.setTimeout(focusFirstInvalidField, 50); return; } setSubmitting(true); submitToHubSpot(buildPayload()) .then(showSuccessMessage) .catch(function (error) { console.error("Alen contact form submission error:", error); apiError.textContent = error && error.name === "AbortError" ? "The request timed out. Please check your connection and try again." : "We couldn’t submit your request. Please try again or contact Alen Security directly."; apiError.classList.add("is-visible"); apiError.focus(); setSubmitting(false); }); }); }()); \\n \\n\\n \n \\n \n \\n \\n \\n \\n\\n \n \n Brivo Eagle Eye Video · Alen Security \\n\\n # \\n Stop Managing Your *Security System* from the Parking Lot\\n \\n\\n \\n Brivo Eagle Eye Video runs as true cloud. You manage access control and video from any device, from anywhere. Alen Security deploys and supports the full stack. No open ports. No surprises.\\n \\n\\n \n True Cloud Access Control\n Video on Any Device\n AI-Assisted Search\n NJ · NY · PA Service Area\n \\n \\n \\n \\n\\n \\n \n \n \\n \\n Managing security across multiple sites shouldn’t mean 3 a.m. drives and scrambled calls to dispatch. It should mean pulling up your phone and seeing exactly what’s happening in seconds.\\n \\n\\n ### \\n What You Get with Brivo Eagle Eye Video, Deployed by Alen Security\\n \\n\\n \\n - \\n \\n \\n \\n \n **True Cloud. Any Device. Anywhere.**\n Access control and video on any phone, tablet, or laptop. One dashboard for every location. No on-site servers to maintain or babysit.\n \\n \\n\\n - \\n \\n \\n \\n \n **AI That Finds People and Objects Fast.**\n Search footage by person, vehicle, or object in seconds instead of scrubbing through hours of recorded video.\n \\n \\n\\n - \\n \\n \\n \\n \n **Installed and Hardened by Alen Security.**\n We configure Brivo Eagle Eye correctly from day one—without firewall holes, open ports, or deployment shortcuts.\n \\n \\n\\n - \\n \\n \\n \\n \n **One Number to Call.**\n Alen Security handles installation, service, and ongoing support, so you are not chasing multiple vendors.\n \\n \\n \\n\\n \\n Whether you’re managing one building or a dozen locations, the system grows with you. Tell us what you’re working through, and we’ll help identify a practical path forward.\\n \\n \\n\\n \\n \n Talk to Alen Security \\n ## Let’s Talk Security \\n \\n Tell us what you’re working through. A local security expert will follow up.\\n \\n \\n\\n \n \\n \n Please complete all required fields.\n \\n\\n \n We couldn’t submit your request. Please try again or contact Alen Security directly.\n \\n\\n \n \n \\n First Name \*\\n \n \n \\n\\n \n \\n Last Name \*\\n \n \n \\n \\n\\n \n \\n Work Email \*\\n \n \n \\n\\n \n \\n Work Phone \*\\n \n \n \\n\\n \\n \n \n \\n What Are You Planning? optional\\n \n \\nSelect one\\nNew facility\\nReplacing a system\\nExpanding security\\nResearching options\\n \n \\n\\n \n \\n Total Locations? optional\\n \n \\nSelect one\\n1\\n2–5\\n6–20\\n20+\\n \n \\n \\n\\n \\n \n \\n When Do You Want to Start? optional\\n \n \\nSelect one\\nWithin 30 days\\n1–3 months\\n3–6 months\\nNo set timeline\\n \n \\n\\n \n \\n How Can We Help? optional\\n \n \n \\n\\n \n Leave this field blank\n \n \\n\\n \\n Request a Consultation\\n \\n\\n \\n Your information is secure and will never be shared or sold.\\n \\n \\n \\n \\n \\n\\n \\n \n ### What Happens Next \\n \\n A clear process, no pressure, and no unnecessary handoffs.\\n \\n \\n\\n \\n 2. \\n 1\\n \n **We Review Your Request.**\n We look at the security challenge you shared and the context around your property or organization.\n \\n \\n\\n 4. \\n 2\\n \n **A Local Advisor Follows Up.**\n An Alen Security expert connects to clarify priorities, answer questions, and understand your needs.\n \\n \\n\\n 6. \\n 3\\n \n **You Get a Practical Plan.**\n We outline the right approach and sensible next steps for your facility, team, and security goals.\n \\n \\n \\n \\n \\n \\n\\n \\n \n \n \n ### The ALEN Advantage \\n 50yrs \\n Integrated Security Expertise \\n \\n\\n \n \\n We install and support Brivo and Eagle Eye Video for commercial clients across New Jersey, New York, and Pennsylvania. Our deployments are hardened from day one—no open ports, no firewall exceptions, and no surprises six months in.\\n \\n \\n \\n \\n \\n \\n\\n ' +\n ' ✓ ' +\\n ' ### Thank you! ' +\\n ' An Alen Security advisor will review your request and follow up shortly. ' +\\n ' ';\\n\\n var successMessage = formRegion.querySelector(\\".alen-success-message\\");\\n\\n if (successMessage) {\\n successMessage.focus();\\n }\\n }\\n\\n function parseResponseBody(text) {\\n if (!text) {\\n return {};\\n }\\n\\n try {\\n return JSON.parse(text);\\n } catch (error) {\\n return { message: text };\\n }\\n }\\n\\n function submitToHubSpot(payload) {\\n var controller = typeof AbortController === \\"function\\" ? new AbortController() : null;\\n var timeoutId = controller\\n ? window.setTimeout(function () {\\n controller.abort();\\n }, CONFIG.requestTimeoutMs)\\n : null;\\n\\n var url =\\n \\"https://api.hsforms.com/submissions/v3/integration/submit/\\" +\\n encodeURIComponent(CONFIG.portalId) +\\n \\"/\\" +\\n encodeURIComponent(CONFIG.formGuid);\\n\\n return fetch(url, {\\n method: \\"POST\\",\\n headers: {\\n \\"Content-Type\\": \\"application/json\\"\\n },\\n body: JSON.stringify(payload),\\n signal: controller ? controller.signal : undefined\\n })\\n .then(function (response) {\\n return response.text().then(function (text) {\\n var responseBody = parseResponseBody(text);\\n\\n if (!response.ok) {\\n throw new Error(\\n responseBody.inlineMessage ||\\n responseBody.message ||\\n \\"HubSpot submission failed.\\"\\n );\\n }\\n\\n return responseBody;\\n });\\n })\\n .finally(function () {\\n if (timeoutId) {\\n window.clearTimeout(timeoutId);\\n }\\n });\\n }\\n\\n function buildPayload() {\\n var fields = \[\];\\n\\n addField(fields, \\"firstname\\", getValue(\\"firstname\\"));\\n addField(fields, \\"lastname\\", getValue(\\"lastname\\"));\\n addField(fields, \\"email\\", getValue(\\"email\\"));\\n addField(fields, \\"phone\\", getValue(\\"phone\\"));\\n addField(fields, CONFIG.customFields.projectType, getValue(\\"projecttype\\"));\\n addField(fields, CONFIG.customFields.locations, getValue(\\"locations\\"));\\n addField(fields, CONFIG.customFields.timeline, getValue(\\"timeline\\"));\\n addField(fields, CONFIG.customFields.projectNotes, getValue(\\"projectnotes\\"));\\n\\n var context = {\\n pageUri: window.location.href,\\n pageName: document.title || \\"Alen Security Contact Request\\"\\n };\\n\\n var hutk = getHutk();\\n\\n if (hutk) {\\n context.hutk = hutk;\\n }\\n\\n return {\\n submittedAt: Date.now(),\\n fields: fields,\\n context: context\\n };\\n }\\n\\n function setSubmitting(submitting) {\\n isSubmitting = submitting;\\n submitButton.disabled = submitting;\\n submitButton.innerHTML = submitting\\n ? 'Submitting'\\n : \\"Request a Consultation\\";\\n }\\n\\n function clearMessages() {\\n errorSummary.classList.remove(\\"is-visible\\");\\n apiError.classList.remove(\\"is-visible\\");\\n }\\n\\n form.addEventListener(\\"input\\", function (event) {\\n if (event.target.matches(\\".alen-field-input, .alen-field-select, .alen-field-textarea\\")) {\\n event.target.setAttribute(\\n \\"aria-invalid\\",\\n event.target.checkValidity() ? \\"false\\" : \\"true\\"\\n );\\n }\\n\\n clearMessages();\\n });\\n\\n form.addEventListener(\\"change\\", clearMessages);\\n\\n form.addEventListener(\\"submit\\", function (event) {\\n event.preventDefault();\\n\\n if (isSubmitting) {\\n return;\\n }\\n\\n clearMessages();\\n clearValidationStyles();\\n\\n if (getValue(\\"website\\")) {\\n showSuccessMessage();\\n return;\\n }\\n\\n if (!form.checkValidity()) {\\n updateValidationStyles();\\n errorSummary.classList.add(\\"is-visible\\");\\n errorSummary.focus();\\n\\n window.setTimeout(focusFirstInvalidField, 50);\\n return;\\n }\\n\\n setSubmitting(true);\\n\\n submitToHubSpot(buildPayload())\\n .then(showSuccessMessage)\\n .catch(function (error) {\\n console.error(\\"Alen contact form submission error:\\", error);\\n\\n apiError.textContent = error && error.name === \\"AbortError\\"\\n ? \\"The request timed out. Please check your connection and try again.\\"\\n : \\"We couldn’t submit your request. Please try again or contact Alen Security directly.\\";\\n\\n apiError.classList.add(\\"is-visible\\");\\n apiError.focus();\\n setSubmitting(false);\\n });\\n });\\n}());\\n\\n“,”position”:”relative”}}\]}\]}\]}\],”version”:”5.0.36″} –> --- ### [Test Template](https://alensecurity.com/landing-page/test-template/) **Published:** July 13, 2026 **Author:** SysAdmin **Content:** ###### Brivo + Eagle Eye Video · Alen Security # **Your Cameras Shouldn’t Be a** **Network Liability** Most physical security installs punch holes in your firewall and move on. Alen Security deploys Brivo and Eagle Eye Video the right way. No open ports. No firewall exceptions you didn’t ask for. True cloud architecture. - No Open Ports - Hardened Installs - True Cloud Architecture - Regulated Industry Experience Every camera and access reader you add to your network is a potential entry point. Most physical security vendors don’t think about that. They open the ports they need, hand you a password, and move on. ## **What a Clean Security Deployment Looks Like:** - ### True Cloud. No Firewall Holes Brivo and Eagle Eye Video use cloud architecture that doesn’t require open ports or inbound firewall rules. Your IT team can actually live with it, and your compliance team won’t have questions. - ### Hardened from Day One Alen Security configures every deployment to security standards. No unnecessary ports left open, no default credentials in place, no shortcuts that cause problems months later. - ### AI and Remote Access That IT Approves Cloud-managed access control and AI video surveillance your IT team can monitor from any device, without adding exposure to your network. Clean architecture, full visibility. - ### Built for Regulated Environments If you operate in healthcare, pharma, financial services, or any regulated industry, you need a physical security partner who understands your network. That’s what we bring. Schedule a site assessment and we’ll walk you through exactly how we deploy Brivo and Eagle Eye Video, and what that means for your network security posture. ###### **Free Site Assessment** ### **Talk to a Security Expert** Answer a few quick questions and an Alen Security advisor will follow up shortly. Instagram This field is for validation purposes and should be left unchanged. Name First Last Phone Email Untitled Consent(Required) I consent to having this website store my submitted information so that Alen Security can respond to my inquiry,(Required) Submit #### **The ALEN Advantage:** ##### **50yrs** ###### of Integrated Security Expertise We install and support Brivo and Eagle Eye Video for commercial clients in regulated industries across New Jersey, New York, and Pennsylvania. Our deployments are hardened. No open ports, no firewall exceptions, no surprises. --- ### [Cyber Security](https://alensecurity.com/landing-page/cyber-security/) **Published:** June 15, 2026 **Author:** ctierney **Content:** Brivo + Eagle Eye Video · Alen Security # Your Cameras Shouldn’t Be a *Network Liability* Most physical security installs punch holes in your firewall and move on. Alen Security deploys Brivo and Eagle Eye Video the right way. No open ports. No firewall exceptions you didn’t ask for. True cloud architecture. No Open Ports Hardened Installs True Cloud Architecture Regulated Industry Experience Every camera and access reader you add to your network is a potential entry point. Most physical security vendors don’t think about that. They open the ports they need, hand you a password, and move on. ### What a Clean Security Deployment Looks Like: - **True Cloud. No Firewall Holes.** Brivo and Eagle Eye Video use cloud architecture that doesn’t require open ports or inbound firewall rules. Your IT team can actually live with it, and your compliance team won’t have questions. - **Hardened from Day One** Alen Security configures every deployment to security standards. No unnecessary ports left open, no default credentials in place, no shortcuts that cause problems months later. - **AI and Remote Access That IT Approves** Cloud-managed access control and AI video surveillance your IT team can monitor from any device, without adding exposure to your network. Clean architecture, full visibility. - **Built for Regulated Environments** If you operate in healthcare, pharma, financial services, or any regulated industry, you need a physical security partner who understands your network. That’s what we bring. Schedule a site assessment and we’ll walk you through exactly how we deploy Brivo and Eagle Eye Video, and what that means for your network security posture. Free Site Assessment ## Talk to a Security Expert Answer a few quick questions and an Alen Security advisor will follow up shortly. Step 1 of 5 17% What best describes your situation? 🏗️ Opening a new facility or location 🔄 Upgrading or replacing an outdated system 📍 Expanding security at current location(s) 🔍 Researching options for a future project How many locations need security? 🏢 1 location 🏬 2–5 locations 🏙️ 6–20 locations 🌐 20+ locations What’s your role? 👔 Owner / C-Suite / VP 🎯 Director — IT, Facilities, Security, or Ops 📋 Manager 🔎 Researching for someone else When do you need this in place? ⚡ Within 30 days 📅 1–3 months 🗓️ 3–6 months ❓ No set timeline What are you most interested in? 📷 Video surveillance 🔐 Access control 🛡️ Full system — video, access, and monitoring 💬 Not sure — I need guidance Almost there — where should we send your results? Based on your answers, we’ll match you with the right Alen Security solution and have an advisor follow up with a personalized recommendation. Something went wrong submitting your information. Please try again. First Name Last Name Business Name Business Email Phone Number Preferred Follow-Up Method Select one…EmailPhoneEither Please complete all required fields. Send My Recommendation Request 🔒 Your information is secure and will never be shared or sold. ← Back ### The ALEN Advantage 50yrs Integrated Security Expertise We install and support Brivo and Eagle Eye Video for commercial clients in regulated industries across New Jersey, New York, and Pennsylvania. Our deployments are hardened. No open ports, no firewall exceptions, no surprises. var state = { currentStep: 1, answers: {} }; function $(id) { return document.getElementById(id); } function calculateScore() { var total = 0; for (var i = 1; i = 12) return 'hot'; if (score >= 8) return 'warm'; return 'nurture'; } function getHutk() { var match = document.cookie.match(/(?:^|;\\s\*)hubspotutk=(\[^;\]+)/); return match ? decodeURIComponent(match\[1\]) : null; } function isValidEmail(email) { return /^\[^\\s@\]+@\[^\\s@\]+\\.\[^\\s@\]{2,}$/.test(email); } function updateProgressBar(stepNum, isContactStep) { $('js-progress-label').textContent = isContactStep ? 'Final Step' : 'Step ' + stepNum + ' of ' + CONFIG.totalQuestions; $('js-progress-pct').textContent = Math.round((stepNum / 6) \* 100) + '%'; $('js-progress-fill').style.width = Math.round((stepNum / 6) \* 100) + '%'; } function updateBackButton() { $('js-btn-back').classList.toggle('hidden', state.currentStep === 1); } function hideCurrentStep() { var id = state.currentStep === 'contact' ? 'step-6' : 'step-' + state.currentStep; var el = $(id); if (el) el.classList.remove('active'); } function goToStep(num) { hideCurrentStep(); state.currentStep = num; $('step-' + num).classList.add('active'); updateProgressBar(num, false); updateBackButton(); } function goToContactStep() { hideCurrentStep(); state.currentStep = 'contact'; $('step-6').classList.add('active'); updateProgressBar(6, true); updateBackButton(); } function advanceStep() { if (state.currentStep ' + ' ✓ ' + ' ### Thank you! ' + ' An Alen Security advisor will review your needs and follow up shortly. ' + ' '; $('js-quiz-footer').style.display = 'none'; } function submitQuiz() { var firstName = getInputValue('quiz-firstname'); var lastName = getInputValue('quiz-lastname'); var company = getInputValue('quiz-company'); var email = getInputValue('quiz-email'); var phone = getInputValue('quiz-phone'); var followup = getInputValue('quiz-followup'); $('js-api-error').classList.remove('visible'); $('js-form-error').classList.remove('visible'); var checks = \[ \['quiz-firstname', !firstName\], \['quiz-lastname', !lastName\], \['quiz-company', !company\], \['quiz-email', !isValidEmail(email)\], \['quiz-phone', !phone\], \['quiz-followup', !followup\] \]; var hasError = false; checks.forEach(function (item) { markError(item\[0\], item\[1\]); if (item\[1\]) hasError = true; }); if (hasError) { $('js-form-error').classList.add('visible'); return; } var score = calculateScore(); var internalRoute = getInternalRoute(score); var fields = \[ { name: 'firstname', value: firstName }, { name: 'lastname', value: lastName }, { name: 'company', value: company }, { name: 'email', value: email }, { name: 'phone', value: phone }, { name: 'preferred\_follow\_up\_method', value: followup }, { name: 'quiz\_situation', value: (state.answers\[1\] || {}).tag || '' }, { name: 'quiz\_locations', value: (state.answers\[2\] || {}).tag || '' }, { name: 'quiz\_role', value: (state.answers\[3\] || {}).tag || '' }, { name: 'quiz\_timeline', value: (state.answers\[4\] || {}).tag || '' }, { name: 'quiz\_scope', value: (state.answers\[5\] || {}).tag || '' }, { name: 'quiz\_score', value: String(score) }, { name: 'quiz\_route', value: internalRoute } \]; var body = { fields: fields, context: { pageUri: window.location.href, pageName: document.title } }; var hutk = getHutk(); if (hutk) body.context.hutk = hutk; $('js-btn-submit').disabled = true; $('js-btn-submit').innerHTML = 'Submitting...'; fetch('https://api.hsforms.com/submissions/v3/integration/submit/' + CONFIG.portalId + '/' + CONFIG.formGuid, { method: 'POST', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(body) }) .then(function (response) { if (!response.ok) { return response.json().then(function (err) { throw new Error(err.message || 'Submission failed'); }); } return response.json(); }) .then(function () { showSuccessMessage(); }) .catch(function (error) { console.error('\[Alen Quiz\] HubSpot submission error:', error); $('js-btn-submit').disabled = false; $('js-btn-submit').innerHTML = 'Send My Recommendation Request'; $('js-api-error').classList.add('visible'); }); } document.addEventListener('click', function (e) { var card = e.target.closest('.answer-card'); if (card && card.closest('#alen-quiz')) { var step = parseInt(card.getAttribute('data-step'), 10); var points = parseInt(card.getAttribute('data-points'), 10); var tag = card.getAttribute('data-tag'); var label = card.querySelector('.card-label').textContent.trim(); document.querySelectorAll('.answer-card\[data-step="' + step + '"\]').forEach(function (c) { c.classList.remove('selected'); }); card.classList.add('selected'); state.answers\[step\] = { points: points, tag: tag, label: label }; setTimeout(advanceStep, CONFIG.advanceDelay); return; } if (e.target.closest('#js-btn-back')) { if (state.currentStep === 'contact') goToStep(CONFIG.totalQuestions); else if (typeof state.currentStep === 'number' && state.currentStep > 1) goToStep(state.currentStep - 1); return; } if (e.target.closest('#js-btn-submit')) { e.preventDefault(); submitQuiz(); } }); document.addEventListener('keydown', function (e) { if (e.key === 'Enter' && e.target.closest('#alen-quiz')) { var activeStep = document.querySelector('#alen-quiz .quiz-step.active'); if (activeStep && activeStep.id === 'step-6') { e.preventDefault(); submitQuiz(); } } }); })(); \\n\\n \\n\\n \n\n \\n \n \\n \\n \\n \\n\\n \n \n \n \n Brivo + Eagle Eye Video · Alen Security\n \\n\\n # Your Cameras Shouldn’t Be a *Network Liability* \\n\\n \\n Most physical security installs punch holes in your firewall and move on. Alen Security deploys Brivo and Eagle Eye Video the right way. No open ports. No firewall exceptions you didn’t ask for. True cloud architecture.\\n \\n\\n \n No Open Ports\n Hardened Installs\n True Cloud Architecture\n Regulated Industry Experience\n \\n \\n \\n \\n\\n \\n \n\n \\n \\n Every camera and access reader you add to your network is a potential entry point. Most physical security vendors don’t think about that. They open the ports they need, hand you a password, and move on.\\n \\n\\n ### What a Clean Security Deployment Looks Like: \\n\\n \\n - \\n \\n \n **True Cloud. No Firewall Holes.**\n Brivo and Eagle Eye Video use cloud architecture that doesn’t require open ports or inbound firewall rules. Your IT team can actually live with it, and your compliance team won’t have questions.\n \\n \\n\\n - \\n \\n \n **Hardened from Day One**\n Alen Security configures every deployment to security standards. No unnecessary ports left open, no default credentials in place, no shortcuts that cause problems months later.\n \\n \\n\\n - \\n \\n \n **AI and Remote Access That IT Approves**\n Cloud-managed access control and AI video surveillance your IT team can monitor from any device, without adding exposure to your network. Clean architecture, full visibility.\n \\n \\n\\n - \\n \\n \n **Built for Regulated Environments**\n If you operate in healthcare, pharma, financial services, or any regulated industry, you need a physical security partner who understands your network. That’s what we bring.\n \\n \\n \\n\\n \\n Schedule a site assessment and we’ll walk you through exactly how we deploy Brivo and Eagle Eye Video, and what that means for your network security posture.\\n \\n \\n\\n \\n \n \n Free Site Assessment \\n ## Talk to a Security Expert \\n Answer a few quick questions and an Alen Security advisor will follow up shortly. \\n \\n\\n \n \n Step 1 of 5\n 17%\n \\n \n \\n \\n \\n \\n\\n \n\n \n What best describes your situation? \\n \n 🏗️ Opening a new facility or location \\n 🔄 Upgrading or replacing an outdated system \\n 📍 Expanding security at current location(s) \\n 🔍 Researching options for a future project \\n \\n \\n\\n \n How many locations need security? \\n \n 🏢 1 location \\n 🏬 2–5 locations \\n 🏙️ 6–20 locations \\n 🌐 20+ locations \\n \\n \\n\\n \n What’s your role? \\n \n 👔 Owner / C-Suite / VP \\n 🎯 Director — IT, Facilities, Security, or Ops \\n 📋 Manager \\n 🔎 Researching for someone else \\n \\n \\n\\n \n When do you need this in place? \\n \n ⚡ Within 30 days \\n 📅 1–3 months \\n 🗓️ 3–6 months \\n ❓ No set timeline \\n \\n \\n\\n \n What are you most interested in? \\n \n 📷 Video surveillance \\n 🔐 Access control \\n 🛡️ Full system — video, access, and monitoring \\n 💬 Not sure — I need guidance \\n \\n \\n\\n \n Almost there — where should we send your results? \\n Based on your answers, we’ll match you with the right Alen Security solution and have an advisor follow up with a personalized recommendation. \\n\\n Something went wrong submitting your information. Please try again. \\n\\n \n First Name \\n Last Name \\n \\n\\n Business Name \\n Business Email \\n Phone Number \\n\\n \n Preferred Follow-Up Method\n \\nSelect one…\\nEmail\\nPhone\\nEither\\n \n \\n\\n Please complete all required fields. \\n\\n Send My Recommendation Request\\n 🔒 Your information is secure and will never be shared or sold. \\n \\n \\n\\n \n ← Back\n \\n \\n \\n \\n\\n \\n \n \n \n ### The ALEN Advantage \\n 50yrs \\n Integrated Security Expertise \\n \\n \n \\n We install and support Brivo and Eagle Eye Video for commercial clients in regulated industries across New Jersey, New York, and Pennsylvania. Our deployments are hardened. No open ports, no firewall exceptions, no surprises.\\n \\n \\n \\n \\n \\n \\n\\n ✓ ' +\\n ' ### Thank you! ' +\\n ' An Alen Security advisor will review your needs and follow up shortly. ' +\\n ' ';\\n\\n $('js-quiz-footer').style.display = 'none';\\n }\\n\\n function submitQuiz() {\\n var firstName = getInputValue('quiz-firstname');\\n var lastName = getInputValue('quiz-lastname');\\n var company = getInputValue('quiz-company');\\n var email = getInputValue('quiz-email');\\n var phone = getInputValue('quiz-phone');\\n var followup = getInputValue('quiz-followup');\\n\\n $('js-api-error').classList.remove('visible');\\n $('js-form-error').classList.remove('visible');\\n\\n var checks = \[\\n \['quiz-firstname', !firstName\],\\n \['quiz-lastname', !lastName\],\\n \['quiz-company', !company\],\\n \['quiz-email', !isValidEmail(email)\],\\n \['quiz-phone', !phone\],\\n \['quiz-followup', !followup\]\\n \];\\n\\n var hasError = false;\\n checks.forEach(function (item) {\\n markError(item\[0\], item\[1\]);\\n if (item\[1\]) hasError = true;\\n });\\n\\n if (hasError) {\\n $('js-form-error').classList.add('visible');\\n return;\\n }\\n\\n var score = calculateScore();\\n var internalRoute = getInternalRoute(score);\\n\\n var fields = \[\\n { name: 'firstname', value: firstName },\\n { name: 'lastname', value: lastName },\\n { name: 'company', value: company },\\n { name: 'email', value: email },\\n { name: 'phone', value: phone },\\n { name: 'preferred\_follow\_up\_method', value: followup },\\n { name: 'quiz\_situation', value: (state.answers\[1\] || {}).tag || '' },\\n { name: 'quiz\_locations', value: (state.answers\[2\] || {}).tag || '' },\\n { name: 'quiz\_role', value: (state.answers\[3\] || {}).tag || '' },\\n { name: 'quiz\_timeline', value: (state.answers\[4\] || {}).tag || '' },\\n { name: 'quiz\_scope', value: (state.answers\[5\] || {}).tag || '' },\\n { name: 'quiz\_score', value: String(score) },\\n { name: 'quiz\_route', value: internalRoute }\\n \];\\n\\n var body = {\\n fields: fields,\\n context: {\\n pageUri: window.location.href,\\n pageName: document.title\\n }\\n };\\n\\n var hutk = getHutk();\\n if (hutk) body.context.hutk = hutk;\\n\\n $('js-btn-submit').disabled = true;\\n $('js-btn-submit').innerHTML = 'Submitting...';\\n\\n fetch('https://api.hsforms.com/submissions/v3/integration/submit/' + CONFIG.portalId + '/' + CONFIG.formGuid, {\\n method: 'POST',\\n headers: { 'Content-Type': 'application/json' },\\n body: JSON.stringify(body)\\n })\\n .then(function (response) {\\n if (!response.ok) {\\n return response.json().then(function (err) {\\n throw new Error(err.message || 'Submission failed');\\n });\\n }\\n return response.json();\\n })\\n .then(function () {\\n showSuccessMessage();\\n })\\n .catch(function (error) {\\n console.error('\[Alen Quiz\] HubSpot submission error:', error);\\n $('js-btn-submit').disabled = false;\\n $('js-btn-submit').innerHTML = 'Send My Recommendation Request';\\n $('js-api-error').classList.add('visible');\\n });\\n }\\n\\n document.addEventListener('click', function (e) {\\n var card = e.target.closest('.answer-card');\\n if (card && card.closest('#alen-quiz')) {\\n var step = parseInt(card.getAttribute('data-step'), 10);\\n var points = parseInt(card.getAttribute('data-points'), 10);\\n var tag = card.getAttribute('data-tag');\\n var label = card.querySelector('.card-label').textContent.trim();\\n\\n document.querySelectorAll('.answer-card\[data-step=\\"' + step + '\\"\]').forEach(function (c) {\\n c.classList.remove('selected');\\n });\\n\\n card.classList.add('selected');\\n state.answers\[step\] = { points: points, tag: tag, label: label };\\n\\n setTimeout(advanceStep, CONFIG.advanceDelay);\\n return;\\n }\\n\\n if (e.target.closest('#js-btn-back')) {\\n if (state.currentStep === 'contact') goToStep(CONFIG.totalQuestions);\\n else if (typeof state.currentStep === 'number' && state.currentStep > 1) goToStep(state.currentStep - 1);\\n return;\\n }\\n\\n if (e.target.closest('#js-btn-submit')) {\\n e.preventDefault();\\n submitQuiz();\\n }\\n });\\n\\n document.addEventListener('keydown', function (e) {\\n if (e.key === 'Enter' && e.target.closest('#alen-quiz')) {\\n var activeStep = document.querySelector('#alen-quiz .quiz-step.active');\\n if (activeStep && activeStep.id === 'step-6') {\\n e.preventDefault();\\n submitQuiz();\\n }\\n }\\n });\\n})();\\n\\n\\n“}}\]}\]}\],”name”:”RAW HTML (OLD)”}\],”version”:”5.0.36″} –> --- ### [AI Assisted Security](https://alensecurity.com/landing-page/ai-assisted-security/) **Published:** June 15, 2026 **Author:** ctierney **Content:** Brivo + Eagle Eye Video · Alen Security # Your Security System Should Do More Than *Record* Eagle Eye Video uses AI to find people fast, cut false alarms, and surface the data that actually helps run your facility. Alen Security deploys and manages it right, so the system works the way it’s supposed to. AI Video Search False Alarm Reduction Operational Analytics Expert Deployment False alarm fatigue is real. When 90% of alerts are motion from birds or lights triggering after hours, your team stops looking. That’s the moment a real incident slips through. ### What Eagle Eye AI Does, Deployed by Alen Security: - **Find Footage in Seconds** Search across all your cameras by person, vehicle, or object. No more scrubbing through hours of recorded video every time an incident needs review. - **Cut False Alarms** Eagle Eye’s AI filters the noise. It knows the difference between a real alert and background movement. Fewer false alarms means your team actually responds when it counts. - **Data That Helps You Run the Building** Not just security data. Foot traffic patterns, occupancy trends, and operational analytics built into the same system. Useful information without a separate platform. - **Configured Correctly from Day One** AI works best when the underlying system is set up right. Alen Security deploys and manages Brivo and Eagle Eye so the data is clean and the alerts are meaningful. If you’re dealing with alert fatigue, scrubbing footage manually, or running a system your team has learned to tune out, it’s worth a conversation. We’ll assess what you have and show you what a well-deployed system looks like. Free Site Assessment ## Talk to a Security Expert Answer a few quick questions and an Alen Security advisor will follow up shortly. Step 1 of 5 17% What best describes your situation? 🏗️ Opening a new facility or location 🔄 Upgrading or replacing an outdated system 📍 Expanding security at current location(s) 🔍 Researching options for a future project How many locations need security? 🏢 1 location 🏬 2–5 locations 🏙️ 6–20 locations 🌐 20+ locations What’s your role? 👔 Owner / C-Suite / VP 🎯 Director — IT, Facilities, Security, or Ops 📋 Manager 🔎 Researching for someone else When do you need this in place? ⚡ Within 30 days 📅 1–3 months 🗓️ 3–6 months ❓ No set timeline What are you most interested in? 📷 Video surveillance 🔐 Access control 🛡️ Full system — video, access, and monitoring 💬 Not sure — I need guidance Almost there — where should we send your results? Based on your answers, we’ll match you with the right Alen Security solution and have an advisor follow up with a personalized recommendation. Something went wrong submitting your information. Please try again. First Name Last Name Business Name Business Email Phone Number Preferred Follow-Up Method Select one…EmailPhoneEither Please complete all required fields. Send My Recommendation Request 🔒 Your information is secure and will never be shared or sold. ← Back ### The ALEN Advantage 50yrs Integrated Security Expertise We deploy and support Brivo and Eagle Eye Video for commercial clients across New Jersey, New York, and Pennsylvania. We configure these systems correctly so the AI has what it needs to work, and your team has alerts they can actually act on. var state = { currentStep: 1, answers: {} }; function $(id) { return document.getElementById(id); } function calculateScore() { var total = 0; for (var i = 1; i = 12) return 'hot'; if (score >= 8) return 'warm'; return 'nurture'; } function getHutk() { var match = document.cookie.match(/(?:^|;\\s\*)hubspotutk=(\[^;\]+)/); return match ? decodeURIComponent(match\[1\]) : null; } function isValidEmail(email) { return /^\[^\\s@\]+@\[^\\s@\]+\\.\[^\\s@\]{2,}$/.test(email); } function updateProgressBar(stepNum, isContactStep) { $('js-progress-label').textContent = isContactStep ? 'Final Step' : 'Step ' + stepNum + ' of ' + CONFIG.totalQuestions; $('js-progress-pct').textContent = Math.round((stepNum / 6) \* 100) + '%'; $('js-progress-fill').style.width = Math.round((stepNum / 6) \* 100) + '%'; } function updateBackButton() { $('js-btn-back').classList.toggle('hidden', state.currentStep === 1); } function hideCurrentStep() { var id = state.currentStep === 'contact' ? 'step-6' : 'step-' + state.currentStep; var el = $(id); if (el) el.classList.remove('active'); } function goToStep(num) { hideCurrentStep(); state.currentStep = num; $('step-' + num).classList.add('active'); updateProgressBar(num, false); updateBackButton(); } function goToContactStep() { hideCurrentStep(); state.currentStep = 'contact'; $('step-6').classList.add('active'); updateProgressBar(6, true); updateBackButton(); } function advanceStep() { if (state.currentStep ' + ' ✓ ' + ' ### Thank you! ' + ' An Alen Security advisor will review your needs and follow up shortly. ' + ' '; $('js-quiz-footer').style.display = 'none'; } function submitQuiz() { var firstName = getInputValue('quiz-firstname'); var lastName = getInputValue('quiz-lastname'); var company = getInputValue('quiz-company'); var email = getInputValue('quiz-email'); var phone = getInputValue('quiz-phone'); var followup = getInputValue('quiz-followup'); $('js-api-error').classList.remove('visible'); $('js-form-error').classList.remove('visible'); var checks = \[ \['quiz-firstname', !firstName\], \['quiz-lastname', !lastName\], \['quiz-company', !company\], \['quiz-email', !isValidEmail(email)\], \['quiz-phone', !phone\], \['quiz-followup', !followup\] \]; var hasError = false; checks.forEach(function (item) { markError(item\[0\], item\[1\]); if (item\[1\]) hasError = true; }); if (hasError) { $('js-form-error').classList.add('visible'); return; } var score = calculateScore(); var internalRoute = getInternalRoute(score); var fields = \[ { name: 'firstname', value: firstName }, { name: 'lastname', value: lastName }, { name: 'company', value: company }, { name: 'email', value: email }, { name: 'phone', value: phone }, { name: 'preferred\_follow\_up\_method', value: followup }, { name: 'quiz\_situation', value: (state.answers\[1\] || {}).tag || '' }, { name: 'quiz\_locations', value: (state.answers\[2\] || {}).tag || '' }, { name: 'quiz\_role', value: (state.answers\[3\] || {}).tag || '' }, { name: 'quiz\_timeline', value: (state.answers\[4\] || {}).tag || '' }, { name: 'quiz\_scope', value: (state.answers\[5\] || {}).tag || '' }, { name: 'quiz\_score', value: String(score) }, { name: 'quiz\_route', value: internalRoute } \]; var body = { fields: fields, context: { pageUri: window.location.href, pageName: document.title } }; var hutk = getHutk(); if (hutk) body.context.hutk = hutk; $('js-btn-submit').disabled = true; $('js-btn-submit').innerHTML = 'Submitting...'; fetch('https://api.hsforms.com/submissions/v3/integration/submit/' + CONFIG.portalId + '/' + CONFIG.formGuid, { method: 'POST', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify(body) }) .then(function (response) { if (!response.ok) { return response.json().then(function (err) { throw new Error(err.message || 'Submission failed'); }); } return response.json(); }) .then(function () { showSuccessMessage(); }) .catch(function (error) { console.error('\[Alen Quiz\] HubSpot submission error:', error); $('js-btn-submit').disabled = false; $('js-btn-submit').innerHTML = 'Send My Recommendation Request'; $('js-api-error').classList.add('visible'); }); } document.addEventListener('click', function (e) { var card = e.target.closest('.answer-card'); if (card && card.closest('#alen-quiz')) { var step = parseInt(card.getAttribute('data-step'), 10); var points = parseInt(card.getAttribute('data-points'), 10); var tag = card.getAttribute('data-tag'); var label = card.querySelector('.card-label').textContent.trim(); document.querySelectorAll('.answer-card\[data-step="' + step + '"\]').forEach(function (c) { c.classList.remove('selected'); }); card.classList.add('selected'); state.answers\[step\] = { points: points, tag: tag, label: label }; setTimeout(advanceStep, CONFIG.advanceDelay); return; } if (e.target.closest('#js-btn-back')) { if (state.currentStep === 'contact') goToStep(CONFIG.totalQuestions); else if (typeof state.currentStep === 'number' && state.currentStep > 1) goToStep(state.currentStep - 1); return; } if (e.target.closest('#js-btn-submit')) { e.preventDefault(); submitQuiz(); } }); document.addEventListener('keydown', function (e) { if (e.key === 'Enter' && e.target.closest('#alen-quiz')) { var activeStep = document.querySelector('#alen-quiz .quiz-step.active'); if (activeStep && activeStep.id === 'step-6') { e.preventDefault(); submitQuiz(); } } }); })(); \\n\\n \\n\\n \n\n \\n \n \\n \\n \\n \\n\\n \n \n \n \n Brivo + Eagle Eye Video · Alen Security\n \\n\\n # Your Security System Should Do More Than *Record* \\n\\n \\n Eagle Eye Video uses AI to find people fast, cut false alarms, and surface the data that actually helps run your facility. Alen Security deploys and manages it right, so the system works the way it’s supposed to.\\n \\n\\n \n AI Video Search\n False Alarm Reduction\n Operational Analytics\n Expert Deployment\n \\n \\n \\n \\n\\n \\n \n\n \\n \\n False alarm fatigue is real. When 90% of alerts are motion from birds or lights triggering after hours, your team stops looking. That’s the moment a real incident slips through.\\n \\n\\n ### What Eagle Eye AI Does, Deployed by Alen Security: \\n\\n \\n - \\n \\n \n **Find Footage in Seconds**\n Search across all your cameras by person, vehicle, or object. No more scrubbing through hours of recorded video every time an incident needs review.\n \\n \\n\\n - \\n \\n \n **Cut False Alarms**\n Eagle Eye’s AI filters the noise. It knows the difference between a real alert and background movement. Fewer false alarms means your team actually responds when it counts.\n \\n \\n\\n - \\n \\n \n **Data That Helps You Run the Building**\n Not just security data. Foot traffic patterns, occupancy trends, and operational analytics built into the same system. Useful information without a separate platform.\n \\n \\n\\n - \\n \\n \n **Configured Correctly from Day One**\n AI works best when the underlying system is set up right. Alen Security deploys and manages Brivo and Eagle Eye so the data is clean and the alerts are meaningful.\n \\n \\n \\n\\n \\n If you’re dealing with alert fatigue, scrubbing footage manually, or running a system your team has learned to tune out, it’s worth a conversation. We’ll assess what you have and show you what a well-deployed system looks like.\\n \\n \\n\\n \\n \n \n Free Site Assessment \\n ## Talk to a Security Expert \\n Answer a few quick questions and an Alen Security advisor will follow up shortly. \\n \\n\\n \n \n Step 1 of 5\n 17%\n \\n \n \\n \\n \\n \\n\\n \n\n \n What best describes your situation? \\n \n 🏗️ Opening a new facility or location \\n 🔄 Upgrading or replacing an outdated system \\n 📍 Expanding security at current location(s) \\n 🔍 Researching options for a future project \\n \\n \\n\\n \n How many locations need security? \\n \n 🏢 1 location \\n 🏬 2–5 locations \\n 🏙️ 6–20 locations \\n 🌐 20+ locations \\n \\n \\n\\n \n What’s your role? \\n \n 👔 Owner / C-Suite / VP \\n 🎯 Director — IT, Facilities, Security, or Ops \\n 📋 Manager \\n 🔎 Researching for someone else \\n \\n \\n\\n \n When do you need this in place? \\n \n ⚡ Within 30 days \\n 📅 1–3 months \\n 🗓️ 3–6 months \\n ❓ No set timeline \\n \\n \\n\\n \n What are you most interested in? \\n \n 📷 Video surveillance \\n 🔐 Access control \\n 🛡️ Full system — video, access, and monitoring \\n 💬 Not sure — I need guidance \\n \\n \\n\\n \n Almost there — where should we send your results? \\n Based on your answers, we’ll match you with the right Alen Security solution and have an advisor follow up with a personalized recommendation. \\n\\n Something went wrong submitting your information. Please try again. \\n\\n \n First Name \\n Last Name \\n \\n\\n Business Name \\n Business Email \\n Phone Number \\n\\n \n Preferred Follow-Up Method\n \\nSelect one…\\nEmail\\nPhone\\nEither\\n \n \\n\\n Please complete all required fields. \\n\\n Send My Recommendation Request\\n 🔒 Your information is secure and will never be shared or sold. \\n \\n \\n\\n \n ← Back\n \\n \\n \\n \\n\\n \\n \n \n \n ### The ALEN Advantage \\n 50yrs \\n Integrated Security Expertise \\n \\n \n \\n We deploy and support Brivo and Eagle Eye Video for commercial clients across New Jersey, New York, and Pennsylvania. We configure these systems correctly so the AI has what it needs to work, and your team has alerts they can actually act on.\\n \\n \\n \\n \\n \\n \\n\\n ✓ ' +\\n ' ### Thank you! ' +\\n ' An Alen Security advisor will review your needs and follow up shortly. ' +\\n ' ';\\n\\n $('js-quiz-footer').style.display = 'none';\\n }\\n\\n function submitQuiz() {\\n var firstName = getInputValue('quiz-firstname');\\n var lastName = getInputValue('quiz-lastname');\\n var company = getInputValue('quiz-company');\\n var email = getInputValue('quiz-email');\\n var phone = getInputValue('quiz-phone');\\n var followup = getInputValue('quiz-followup');\\n\\n $('js-api-error').classList.remove('visible');\\n $('js-form-error').classList.remove('visible');\\n\\n var checks = \[\\n \['quiz-firstname', !firstName\],\\n \['quiz-lastname', !lastName\],\\n \['quiz-company', !company\],\\n \['quiz-email', !isValidEmail(email)\],\\n \['quiz-phone', !phone\],\\n \['quiz-followup', !followup\]\\n \];\\n\\n var hasError = false;\\n checks.forEach(function (item) {\\n markError(item\[0\], item\[1\]);\\n if (item\[1\]) hasError = true;\\n });\\n\\n if (hasError) {\\n $('js-form-error').classList.add('visible');\\n return;\\n }\\n\\n var score = calculateScore();\\n var internalRoute = getInternalRoute(score);\\n\\n var fields = \[\\n { name: 'firstname', value: firstName },\\n { name: 'lastname', value: lastName },\\n { name: 'company', value: company },\\n { name: 'email', value: email },\\n { name: 'phone', value: phone },\\n { name: 'preferred\_follow\_up\_method', value: followup },\\n { name: 'quiz\_situation', value: (state.answers\[1\] || {}).tag || '' },\\n { name: 'quiz\_locations', value: (state.answers\[2\] || {}).tag || '' },\\n { name: 'quiz\_role', value: (state.answers\[3\] || {}).tag || '' },\\n { name: 'quiz\_timeline', value: (state.answers\[4\] || {}).tag || '' },\\n { name: 'quiz\_scope', value: (state.answers\[5\] || {}).tag || '' },\\n { name: 'quiz\_score', value: String(score) },\\n { name: 'quiz\_route', value: internalRoute }\\n \];\\n\\n var body = {\\n fields: fields,\\n context: {\\n pageUri: window.location.href,\\n pageName: document.title\\n }\\n };\\n\\n var hutk = getHutk();\\n if (hutk) body.context.hutk = hutk;\\n\\n $('js-btn-submit').disabled = true;\\n $('js-btn-submit').innerHTML = 'Submitting...';\\n\\n fetch('https://api.hsforms.com/submissions/v3/integration/submit/' + CONFIG.portalId + '/' + CONFIG.formGuid, {\\n method: 'POST',\\n headers: { 'Content-Type': 'application/json' },\\n body: JSON.stringify(body)\\n })\\n .then(function (response) {\\n if (!response.ok) {\\n return response.json().then(function (err) {\\n throw new Error(err.message || 'Submission failed');\\n });\\n }\\n return response.json();\\n })\\n .then(function () {\\n showSuccessMessage();\\n })\\n .catch(function (error) {\\n console.error('\[Alen Quiz\] HubSpot submission error:', error);\\n $('js-btn-submit').disabled = false;\\n $('js-btn-submit').innerHTML = 'Send My Recommendation Request';\\n $('js-api-error').classList.add('visible');\\n });\\n }\\n\\n document.addEventListener('click', function (e) {\\n var card = e.target.closest('.answer-card');\\n if (card && card.closest('#alen-quiz')) {\\n var step = parseInt(card.getAttribute('data-step'), 10);\\n var points = parseInt(card.getAttribute('data-points'), 10);\\n var tag = card.getAttribute('data-tag');\\n var label = card.querySelector('.card-label').textContent.trim();\\n\\n document.querySelectorAll('.answer-card\[data-step=\\"' + step + '\\"\]').forEach(function (c) {\\n c.classList.remove('selected');\\n });\\n\\n card.classList.add('selected');\\n state.answers\[step\] = { points: points, tag: tag, label: label };\\n\\n setTimeout(advanceStep, CONFIG.advanceDelay);\\n return;\\n }\\n\\n if (e.target.closest('#js-btn-back')) {\\n if (state.currentStep === 'contact') goToStep(CONFIG.totalQuestions);\\n else if (typeof state.currentStep === 'number' && state.currentStep > 1) goToStep(state.currentStep - 1);\\n return;\\n }\\n\\n if (e.target.closest('#js-btn-submit')) {\\n e.preventDefault();\\n submitQuiz();\\n }\\n });\\n\\n document.addEventListener('keydown', function (e) {\\n if (e.key === 'Enter' && e.target.closest('#alen-quiz')) {\\n var activeStep = document.querySelector('#alen-quiz .quiz-step.active');\\n if (activeStep && activeStep.id === 'step-6') {\\n e.preventDefault();\\n submitQuiz();\\n }\\n }\\n });\\n})();\\n\\n\\n“}}\]}\]}\]}\],”version”:”5.0.35″} –> --- ### [Hunterdon ESC Video](https://alensecurity.com/landing-page/hunterdon-esc-video/) **Published:** June 5, 2026 **Author:** SysAdmin **Content:** ![alen-security-logo](/wp-content/uploads/2021/09/alen-logo.png) ## Cost Effective Video Solutions # – Time Saving Help – - ![](/wp-content/uploads/2026/06/stock-students.png) ##### For Schools - ![](/wp-content/uploads/2026/06/stock-school.jpg) ##### For Municipal Places - ![](/wp-content/uploads/2026/06/stock-firehouse.jpg) ##### For Fire / Police ![](/wp-content/uploads/2026/06/esc-logo.jpg) - 25% Cost Savings - HUGE Time Savings - Local/Cloud Solutions - NDAA Compliant ### Trusted Security Solutions We offer a portfolio of cameras and technology for any application with unprecedented visual detail combined with situational awareness to help inform your best response. Our IP video surveillance solutions are designed to maximize return on investment, in terms of both security and business value. The mere presence of video cameras acts as a deterrent to bad behavior, but the value of IP video surveillance runs far deeper. It helps you improve business processes and workflows to maximize productivity and safety. Let us design, install, and maintain a solution that addresses your specific needs and challenges. ![animated-video-surveillance-camera](/wp-content/uploads/2026/06/icon-camera.png) ### COMPLETE VIDEO SURVEILLANCE SOLUTIONS COVERING… - ![](/wp-content/uploads/2026/06/icon-bus.png) ENTRANCES & EXITS - ![](/wp-content/uploads/2026/06/icon-hallways.png) HALLWAYS & ROOMS - ![](/wp-content/uploads/2026/06/icon-maintenance.png) MAINTENANCE BUILDINGS - ![](/wp-content/uploads/2026/06/icon-parking.png) PARKING AREAS ![](/wp-content/uploads/2026/06/image001.jpg) ### Discover what peace of mind feels like Video Analytics arm you with added peace of mind. Investigations that once took hours or days, now take minutes with advanced search capabilities and various integrations that enable effortless sharing and collaboration. Video security and analytics enable you to know what is actually happening, anticipate what will happen next and operate with technology which focuses your attention in the most demanding moments. Vape Sensors can help you cut into the Vaping epidemic that has seemingly invaded school bathrooms, locker rooms and faculty rooms, while also monitoring THC levels and even aggression. **Complete coverage means you can keep your students, staff and visitors safe.** ### Free Security Consultation Facebook This field is for validation purposes and should be left unchanged. Name First Last Phone Email Untitled Consent(Required) I consent to having this website store my submitted information so that Alen Security can respond to my inquiry,(Required) Submit ### Visit Our Price List Directly - Just take 25% off the MSRP rates listed for your Hunterdon ESC Contracted rates. - Need help finding available Grants that you may qualify for? We can help you with that, too. - Click our Pricelist to learn more. [View Pricelist](https://docs.google.com/spreadsheets/d/1RT59of6w__Rcr9yxUaGrVLByBGxnuNSq2gkNC4GjJdw/edit#gid=2021360723) ![](/wp-content/uploads/2026/06/pexels-ai25studio-8837511-1.jpg) ![](/wp-content/uploads/2026/05/trusted-tagline.svg) ![alen-security-logo](/wp-content/uploads/2021/09/alen-logo.png) [877.215.2536](tel:8772152536) --- ## Service Areas ### [Wayne, NJ](https://alensecurity.com/service-area/commercial-security-company-near-wayne-nj/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Cherry Hill, NJ](https://alensecurity.com/service-area/commercial-security-company-near-cherry-hill-nj/) **Published:** July 6, 2023 **Author:** SysAdmin --- ### [Levittown, PA](https://alensecurity.com/service-area/commercial-security-company-near-levittown-pa/) **Published:** May 2, 2024 **Author:** SysAdmin --- ### [Woodbridge, NJ](https://alensecurity.com/service-area/commercial-security-company-near-woodbridge-nj/) **Published:** May 20, 2024 **Author:** SysAdmin --- ### [Philadelphia, PA](https://alensecurity.com/service-area/commercial-security-company-near-philadelphia-pa/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Newtown, PA](https://alensecurity.com/service-area/commercial-security-company-near-newtown-pa/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Wayne, PA](https://alensecurity.com/service-area/commercial-security-company-near-wayne-pa/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Langhorne, PA](https://alensecurity.com/service-area/commercial-security-company-near-langhorne-pa/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Morrisville, PA](https://alensecurity.com/service-area/commercial-security-company-near-morrisville-pa/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Cranbury, NJ](https://alensecurity.com/service-area/commercial-security-company-near-cranbury-nj/) **Published:** June 3, 2026 **Author:** SysAdmin --- ### [Hamilton, NJ](https://alensecurity.com/service-area/security-services-in-hamilton-new-jersey/) **Published:** September 14, 2022 **Author:** SysAdmin --- ### [Burlington, NJ](https://alensecurity.com/service-area/commercial-security-company-near-burlington-nj/) **Published:** July 6, 2023 **Author:** SysAdmin --- ### [Princeton, NJ](https://alensecurity.com/service-area/commercial-security-company-near-princeton-nj/) **Published:** July 14, 2023 **Author:** SysAdmin --- ### [Secaucus, NJ](https://alensecurity.com/service-area/commercial-security-company-near-secaucus-nj/) **Published:** July 14, 2023 **Author:** SysAdmin --- ### [South Brunswick, NJ](https://alensecurity.com/service-area/commercial-security-company-near-south-brunswick-nj/) **Published:** September 1, 2023 **Author:** SysAdmin --- ### [Bridgewater, NJ](https://alensecurity.com/service-area/commercial-security-company-near-bridgewater-nj/) **Published:** September 1, 2023 **Author:** SysAdmin --- ### [Mt Laurel, NJ](https://alensecurity.com/service-area/commercial-security-company-near-mt-laurel-nj/) **Published:** October 6, 2023 **Author:** SysAdmin --- ### [Red Bank, NJ](https://alensecurity.com/service-area/commercial-security-company-near-red-bank-nj/) **Published:** October 6, 2023 **Author:** SysAdmin --- ### [Bristol, PA](https://alensecurity.com/service-area/commercial-security-company-near-bristol-pa/) **Published:** November 1, 2023 **Author:** SysAdmin --- ### [Newark, NJ](https://alensecurity.com/service-area/commercial-security-company-near-newark-nj/) **Published:** November 1, 2023 **Author:** SysAdmin --- ### [Somerset, NJ](https://alensecurity.com/service-area/commercial-security-company-near-somerset-nj/) **Published:** January 12, 2024 **Author:** SysAdmin --- ### [Piscataway, NJ](https://alensecurity.com/service-area/commercial-security-company-near-piscataway-nj/) **Published:** January 12, 2024 **Author:** SysAdmin --- ### [Carteret, NJ](https://alensecurity.com/service-area/commercial-security-company-near-carteret-nj/) **Published:** January 12, 2024 **Author:** SysAdmin --- ### [Edison, NJ](https://alensecurity.com/service-area/commercial-security-company-near-edison-nj/) **Published:** February 2, 2024 **Author:** SysAdmin --- ### [Freehold, NJ](https://alensecurity.com/service-area/commercial-security-company-near-freehold-nj/) **Published:** February 26, 2024 **Author:** SysAdmin --- ### [Eatontown, NJ](https://alensecurity.com/service-area/commercial-security-company-near-eatontown-nj/) **Published:** April 1, 2024 **Author:** SysAdmin --- ### [Jersey City, NJ](https://alensecurity.com/service-area/commercial-security-company-near-jersey-city-nj/) **Published:** April 1, 2024 **Author:** SysAdmin --- ### [Elizabeth, NJ](https://alensecurity.com/service-area/commercial-security-company-near-elizabeth-nj/) **Published:** May 20, 2024 **Author:** SysAdmin --- ### [North Brunswick, NJ](https://alensecurity.com/service-area/commercial-security-company-near-north-brunswick-nj/) **Published:** July 12, 2024 **Author:** SysAdmin --- ### [Oceanport, NJ](https://alensecurity.com/service-area/commercial-security-company-near-oceanport-nj/) **Published:** July 18, 2024 **Author:** SysAdmin --- ### [Tinton Falls, NJ](https://alensecurity.com/service-area/commercial-security-company-near-tinton-falls-nj/) **Published:** July 18, 2024 **Author:** SysAdmin --- ### [Mount Olive, NJ](https://alensecurity.com/service-area/commercial-security-company-near-mount-olive-nj/) **Published:** September 6, 2024 **Author:** SysAdmin --- ### [Horsham, PA](https://alensecurity.com/service-area/commercial-security-company-near-horsham-pa/) **Published:** October 11, 2024 **Author:** SysAdmin --- ### [Trenton, NJ](https://alensecurity.com/service-area/commercial-security-company-near-trenton-nj/) **Published:** December 6, 2024 **Author:** SysAdmin **Content:** ![](https://alensecurity.com/wp-content/uploads/2022/06/Alen_About_header_graphics.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/A_icon_trimmed.png) # **COMMERCIAL SECURITY COMPANY NEAR TRENTON NJ** Security systems and procedures are essential for Trenton business owners, so if you’re looking for a commercial security company near Trenton, NJ to help you maximize your efforts and ensure a safe and secure environment for customers and staff, look to Alen Security for assistance. We can help you spot potential weak points in your current security efforts to help you maintain the utmost security for your facility. **PROUDLY SERVING TRENTON NJ** Trenton is the capitol of New Jersey, serving as a bridge point between Philadelphia and New York. While it was a significant presence for manufacturing in the 20th century, it’s still home to several notable businesses and companies. **TRENTON NJ IP VIDEO SURVEILLANCE SERVICES** Having an eye on the inner workings of your facility is vital for not only detecting any nefarious activities, but also to boost productivity within your team. Our [IP Video Surveillance Systems](https://alensecurity.com/services-overview/ip-video-surveillance/) can be strategically placed so you can have an eye on important areas, as well as exits and entry points. A major benefit of these systems is that you don’t even have to be on-site to monitor the footage because they offer remote video monitoring capabilities, as well as optional cloud-based storage. **ACCESS CONTROL SYSTEMS IN TRENTON NJ** Regardless of your industry, you have certain areas within your facility that should only be accessed by a select few. [Access Control Systems](https://alensecurity.com/services-overview/access-control/) can help you thwart unauthorized access to rooms that house files, servers, sensitive information, and even valuable inventory. These systems can integrate with your video system to give you a full view and data to see who came, who went, and how long they spent in these restricted areas. The access system also offers great audit reporting to see whose credential was used when. Access can also easily be given or taken away, and it’s easily accessible through a smartphone app. **COMMERCIAL LOCKS & ALARMS** Having the right [locking system](https://alensecurity.com/services-overview/locksmith-services/) is crucial for preventing unwanted entry or stolen property. These systems should work with a sufficient [alarm system](https://alensecurity.com/services-overview/security-systems/) that can signal should one of these locks be bypassed. We can review your current lock and alarm system to find weaknesses and help you elevate your security measures. **COMMERCIAL FIRE ALARM SYSTEMS** Unforeseen fires can be devastating to your facility and staff. On top of the destruction, it could also lead to harm or even death. As the facility owner or manager, it’s imperative to have a system in place that can detect these fires so you can initiate evacuation procedures. We can install a [Commercial Fire Alarm System](https://alensecurity.com/services-overview/fire-alarm-systems/) that will sound at the instant detection of smoke and provide detailed reporting on where the fire broke out to alert first responders where the alarm started **PARTNER WITH A COMMERCIAL SECURITY COMPANY NEAR TRENTON NJ** If you feel that it’s time to assess and potentially improve your current security measures with the help of a commercial securit company near Trenton, NJ, Alen Security is here to help. We can conduct a thorough audit of your facility to determine the best placements for our security systems. We’re also here through a continued partnership long after the installation of your security systems, We can provide on-going maintenance, service, and training for your team. [Contact us today](https://alensecurity.com/contact/ "Contact us today") to get started! ![](https://alensecurity.com/wp-content/uploads/2022/05/camera_image_cropped_w-corners.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/alen_video-play-btn.png) ### THE ALEN ADVANTAGE Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction with your commercial security needs. ## 10 Reasons to Partner with Alen Security 1. We don’t sell products, programs, or packages. **We develop comprehensive, integrated solutions.** 2. We value our vendor relationships, but our recommendations are **driven by client relationships.** 3. We choose hardware, software, and services based on **your specific security and safety goals.** 4. We only recommend products and services to our clients **after evaluating and testing them ourselves.** 5. We believe security solutions should be **easy to use, easy to manage, flexible, and scalable.** 6. W**e are self-sufficient** with certified installers, certified technicians, and certified fire door inspectors on staff. 7. We see installation as just the beginning**. We grow with our clients** through service, maintenance, and system expansion. 8. We have **experience developing security solutions for large and small companies** in all industries, especially logistics and distribution centers, corporate offices, pharma and biotech, and education. 9. We are committed to **constant improvement and evolution** through ongoing training, education, and product testing. 10. **We believe the true value of our long history is the real-world experience that will allow us to exceed client expectations in the future.** Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction. **Experience the ALEN ADVANTAGE** – [877.215.2536 (ALEN)](tel:877-215-2536) **Call today!** --- ### [Yardley, PA](https://alensecurity.com/service-area/commercial-security-company-near-yardley-pa/) **Published:** January 10, 2025 **Author:** SysAdmin **Content:** ![](https://alensecurity.com/wp-content/uploads/2022/06/Alen_About_header_graphics.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/A_icon_trimmed.png) # **COMMERCIAL SECURITY COMPANY NEAR YARDley pa** Finding a commercial security company near Yardley, PA to help you protect your business is of paramount importance. When you’re looking to enhance your efforts with monitoring, alarms, and locking systems, you can look to us at Alen Security! **SERVING YARDLEY PA BUSINESSES** Yardley is a historic borough in Bucks County, PA, nestled just along the Delaware River across from Ewing, NJ. The borough has plenty to offer with its local shops, eateries, a train station, and plenty of industries calling the borough home. Alen Security is here to help Yardley, PA businesses enhance their security measures! **IP VIDEO SURVEILLANCE SYSTEMS FOR YOUR YARDLEY PA FACILITY** Monitoring the activity within your facility is vital for protection against internal and external threats. When strategically placed, [IP Video Surveillance Cameras](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance Cameras") can give you a full view of the goings on both inside and outside of your facility. You can even review the footage remotely, allowing you to keep an eye on things, even from home or while out to dinner. The footage can be stored locally, or through a cloud-based system that lets you store footage off-site and not have to maintain an NVR/Server on-site, leading to a lower total cost of ownership. **ACCESS CONTROL SYSTEMS** It’s important to ensure limited access to restricted areas of your facility. Whether these areas house servers, employee records, client files, or specialized inventory, you will want to see that employees not authorized to be in these areas will not be able to enter without the proper credential. One of our [Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems") can do that for you. These systems can be easily accessible by properly authorized administrators via their desktop or an App on their Smartphone or Tablet. Full audit reporting is also available along with the ability to easily add or remove Users or change their access levels or user groups. **LOCK & ALARM SYSTEMS FOR YOUR FACILITY** [Locks](https://alensecurity.com/services-overview/locksmith-services/ "Locks") are a vital component to your security efforts. They’re in place to prevent any unwanted visits or break-ins. However, should the locks be broken or bypassed, A [Security Alarm System](https://alensecurity.com/services-overview/security-systems/ "Security Alarm System") can sound on-site and/or alert a Central Station Monitoring Center who would notify Law Enforcement of a possible break-in. These systems work in tandem and are the touchstone of security. **PROTECT YOUR YARDLEY PA FACILITY WITH COMMERCIAL FIRE ALARM SYSTEMS** Not all security threats are human. In fact, fires can wreak havoc on your facility by damaging property and inventory, as well as putting the lives of your team at risk. Ensuring the safety of your staff is crucial, and these circumstances rely on [Commercial Fire Alarm Systems](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarm Systems") to give advanced warning. These systems will detect an instance of smoke and sound an alarm to help you with evacuation procedures. The alarm will also provide a detailed Alarm of where the fire was first detected so arriving first responders will know where the alarm is. **PARTNER WITH A COMMERCIAL SECURITY COMPANY NEAR YARDLEY PA** If you’re looking to take the necessary steps to enhance the security of your facility in Yardley, PA, then Alen Security can help you! We’ll conduct an audit of your facility to determine the best placement for specific systems while identifying potential weak spots. On top of installing the necessary systems, we’re also here to provide training as well as on-going maintenance should you experience any issues. [Connect with Alen Security](https://alensecurity.com/contact/ "Connect with Alen Security") today! ![](https://alensecurity.com/wp-content/uploads/2022/05/camera_image_cropped_w-corners.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/alen_video-play-btn.png) ### THE ALEN ADVANTAGE Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction with your commercial security needs. ## 10 Reasons to Partner with Alen Security 1. We don’t sell products, programs, or packages. **We develop comprehensive, integrated solutions.** 2. We value our vendor relationships, but our recommendations are **driven by client relationships.** 3. We choose hardware, software, and services based on **your specific security and safety goals.** 4. We only recommend products and services to our clients **after evaluating and testing them ourselves.** 5. We believe security solutions should be **easy to use, easy to manage, flexible, and scalable.** 6. W**e are self-sufficient** with certified installers, certified technicians, and certified fire door inspectors on staff. 7. We see installation as just the beginning**. We grow with our clients** through service, maintenance, and system expansion. 8. We have **experience developing security solutions for large and small companies** in all industries, especially logistics and distribution centers, corporate offices, pharma and biotech, and education. 9. We are committed to **constant improvement and evolution** through ongoing training, education, and product testing. 10. **We believe the true value of our long history is the real-world experience that will allow us to exceed client expectations in the future.** Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction. **Experience the ALEN ADVANTAGE** – [877.215.2536 (ALEN)](tel:877-215-2536) **Call today!** --- ### [Falls Township, PA](https://alensecurity.com/service-area/commercial-security-company-near-falls-township-pa/) **Published:** March 31, 2025 **Author:** SysAdmin **Content:** ![](https://alensecurity.com/wp-content/uploads/2022/06/Alen_About_header_graphics.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/A_icon_trimmed.png) # **COMMERCIAL SECURITY COMPANY NEAR Falls township pa** If you’re a building owner or manager, finding ways to enhance your security efforts by partnering with a commercial security company near Falls Township, PA can help you mitigate any risks and ensure that your facility is secure. At Alen Security, we’re here to help businesses enhance their security measures through the right systems and methods. **PROVIDING SECURITY SYSTEMS FOR FALLS TOWNSHIP BUSINESSES** Falls Township, PA is a community in Bucks County that’s just across the river from New Jersey. It’s home to a variety of businesses and industries, as well as various schools and residences. Alen Security is proud to assist businesses and warehouses with their security needs. **FALLS TOWNSHIP PA IP VIDEO SURVEILLANCE** When you own or manage a facility, keeping an eye on things is of paramount importance. Seeing who comes, who goes, and what areas were accessed are vital to determining what happened in the event of an incident. Our [IP Video Surveillance systems](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance systems"), when properly placed, can capture footage of the entry and exit points, and even cover secure areas, giving you a full view and even helping you enhance productivity. These systems can store footage locally, or through a cloud-based system, affording you a lower total cost of ownership. These systems are accessible either onsite or remotely via your smartphone or tablet. . **ACCESS CONTROL SYSTEMS FOR YOUR FACILITY** If you have certain areas of your facility that should only be accessed by certain staff members, [Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems") can help you ensure that these areas remain secure. These systems can work based off a mobile app, allowing you to easily add or remove credentials as you see fit. This means that rooms with important files, servers, high-value inventory, and employee records stay off limits. **LOCKS & ALARMS** Having sufficient [locking systems](https://alensecurity.com/services-overview/locksmith-services/ "locking systems") is vital at preventing unlawful entry into your facility. While the right locking system can ensure that the door stays shut, some experienced experts can bypass these systems and gain entry. When this occurs, having the right [alarm system](https://alensecurity.com/services-overview/security-systems/ "alarm system") in place can help you avoid further issues beyond the simple break-in. These systems can sound locally and will notify a central station who can dispatch law enforcement when necessary. **COMMERCIAL FIRE ALARM SYSTEMS** Fires can wreak havoc on your facility. They can destroy valuable inventory, devastate your infrastructure, and put your employees at risk. Having the right [Commercial Fire Alarm System](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarm System") in place can help you mitigate these risks. The alarms can detect the instance of smoke, heat , fire or carbon monoxide and provide you detailed reporting of where the alarm first occurred so you can initiate evacuation procedures while coordinating with incoming responders. **PARTNER WITH A COMMERCIAL SECURITY COMPANY NEAR FALLS TOWNSHIP PA** If you’re looking to enhance the security measures of your facility, partnering with a commercial security company near Falls Township, PA, can help you identify weak points and security issues. Alen Security is here to help! We can conduct a thorough walkthrough of your facility to determine the best placement for our security systems. We’re also here to help long after installation by providing regular maintenance and service, as well as training for new staff. [Contact us](https://alensecurity.com/contact/) at Alen Security to get started! ![](https://alensecurity.com/wp-content/uploads/2022/05/camera_image_cropped_w-corners.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/alen_video-play-btn.png) ### THE ALEN ADVANTAGE Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction with your commercial security needs. ## 10 Reasons to Partner with Alen Security 1. We don’t sell products, programs, or packages. **We develop comprehensive, integrated solutions.** 2. We value our vendor relationships, but our recommendations are **driven by client relationships.** 3. We choose hardware, software, and services based on **your specific security and safety goals.** 4. We only recommend products and services to our clients **after evaluating and testing them ourselves.** 5. We believe security solutions should be **easy to use, easy to manage, flexible, and scalable.** 6. W**e are self-sufficient** with certified installers, certified technicians, and certified fire door inspectors on staff. 7. We see installation as just the beginning**. We grow with our clients** through service, maintenance, and system expansion. 8. We have **experience developing security solutions for large and small companies** in all industries, especially logistics and distribution centers, corporate offices, pharma and biotech, and education. 9. We are committed to **constant improvement and evolution** through ongoing training, education, and product testing. 10. **We believe the true value of our long history is the real-world experience that will allow us to exceed client expectations in the future.** Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction. **Experience the ALEN ADVANTAGE** – [877.215.2536 (ALEN)](tel:877-215-2536) **Call today!** --- ### [Parsippany, NJ](https://alensecurity.com/service-area/commercial-security-company-near-parsippany-nj/) **Published:** December 5, 2024 **Author:** SysAdmin **Content:** ![](https://alensecurity.com/wp-content/uploads/2022/06/Alen_About_header_graphics.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/A_icon_trimmed.png) # **COMMERCIAL SECURITY COMPANY NEAR PARSIPPANY NJ** Whether you’re running a warehouse, an office building, or a commercial facility, it’s important to get assistance from commercial security services near Parsippany, NJ to ensure that you’re reducing the risk of thefts and break-ins. When it comes time to elevate your current security measures, Alen Security is here to assist you with ensuring that your facility is secure and guarded from both internal and external threats. **SERVING PARSIPPANY NJ BUSINESSES** Parsippany, NJ is a charming community in Monroe County that’s home to more than 22,000 residents and countless business that span a variety of industries. Alen Security is proud to work with several of these businesses with helping them establish reliable security measures and the installation of several systems that all work together. **IP VIDEO SURVEILLANCE NEAR PARSIPPANY NJ** Continuous monitoring is vital to your security efforts. Having footage of any comings or goings or abrupt exits at your facility is paramount to determining the what, the where, the when, and the who. When strategically placed, these [IP Video Surveillance](https://alensecurity.com/services-overview/ip-video-surveillance/ "IP Video Surveillance") cameras can give you a full view of the goings on of your facility. These systems also allow for remote video monitoring, meaning that you don’t have to be on-site to view the footage. They can also be connected to a cloud-based system, allowing you to store footage in the cloud for the length of time to dictate in the event you need to reference a previous date. **ACCESS CONTROL SYSTEMS FOR YOUR PARSIPPANY NJ FACILITY** Limiting access in your facility is one of the best ways to reduce risks and mitigate threats. [Access Control Systems](https://alensecurity.com/services-overview/access-control/ "Access Control Systems") ensure that any rooms or areas within your facility that contain sensitive items like records, client or employee information, or even servers, remain protected. These systems can work based off a mobile app. You can easily grant or restrict access with the click of a button. **LOCKS & ALARMS** One of the most important aspects to keeping your facility secure is by having sufficient [locks](https://alensecurity.com/services-overview/locksmith-services/ "locks") to prevent any unwanted entry. However, should these locks be broken or bypassed, having an [alarm system](https://alensecurity.com/services-overview/security-systems/ "alarm system") in place is critical to alert anyone on-site and the local authorities to prevent any further damage or theft. **COMMERCIAL FIRE ALARM SYSTEMS FOR YOUR FACILITY** One of the most devastating instances to occur within a facility is a fire. Fires can result in damage to your building and inventory, as well as result in injury and potential death. Having the right [Commercial Fire Alarm System](https://alensecurity.com/services-overview/fire-alarm-systems/ "Commercial Fire Alarm System") in place can help you act fast and initiate evacuation procedures quickly. These systems can also detail where the instance of smoke was first detected, allowing you to incoming responders to be notified of where to go to begin their efforts at putting out the fire. **FIND COMMERCIAL SECURITY SYSTEMS NEAR PARSIPPANY NJ** If you’re in the process of reviewing your current security systems and processes, you may want to enlist the help of experts with commercial security systems near Parsippany, NJ. Alen Security can help! We can conduct a walkthrough of your facility to determine the best placements for these systems. We’re also a continued partner with ongoing service, maintenance, and even training of new team members. [Contact](https://alensecurity.com/contact/ "contact us") Alen Security today! ![](https://alensecurity.com/wp-content/uploads/2022/05/camera_image_cropped_w-corners.jpg)![](https://alensecurity.com/wp-content/uploads/2022/05/alen_video-play-btn.png) ### THE ALEN ADVANTAGE Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction with your commercial security needs. ## 10 Reasons to Partner with Alen Security 1. We don’t sell products, programs, or packages. **We develop comprehensive, integrated solutions.** 2. We value our vendor relationships, but our recommendations are **driven by client relationships.** 3. We choose hardware, software, and services based on **your specific security and safety goals.** 4. We only recommend products and services to our clients **after evaluating and testing them ourselves.** 5. We believe security solutions should be **easy to use, easy to manage, flexible, and scalable.** 6. W**e are self-sufficient** with certified installers, certified technicians, and certified fire door inspectors on staff. 7. We see installation as just the beginning**. We grow with our clients** through service, maintenance, and system expansion. 8. We have **experience developing security solutions for large and small companies** in all industries, especially logistics and distribution centers, corporate offices, pharma and biotech, and education. 9. We are committed to **constant improvement and evolution** through ongoing training, education, and product testing. 10. **We believe the true value of our long history is the real-world experience that will allow us to exceed client expectations in the future.** Don’t partner with Alen Security because we’ve been in business for more than 50 years. Partner with us because of what that experience enables us to bring to the table for every single interaction. **Experience the ALEN ADVANTAGE** – [877.215.2536 (ALEN)](tel:877-215-2536) **Call today!** --- ## Services ### [Commercial Security Systems](https://alensecurity.com/services/security-systems/) **Published:** June 17, 2022 **Author:** SysAdmin --- ### [Locksmith Services](https://alensecurity.com/services/locksmith-services/) **Published:** June 17, 2022 **Author:** SysAdmin --- ### [Eagle Eye Networks Cloud Video Surveillance in New Jersey](https://alensecurity.com/services/eagle-eye-networks-cloud-video-surveillance-in-new-jersey/) **Published:** February 10, 2026 **Author:** SysAdmin --- ### [Commercial Fire Alarm Systems](https://alensecurity.com/services/fire-alarm-systems/) **Published:** June 17, 2022 **Author:** SysAdmin --- ### [Access Control Systems](https://alensecurity.com/services/access-control/) **Published:** June 17, 2022 **Author:** SysAdmin --- ### [IP Camera Video Surveillance](https://alensecurity.com/services/ip-video-surveillance/) **Published:** September 30, 2021 **Author:** SysAdmin --- ## Imported Landings ### [AlenSecurity10Things](https://alensecurity.com/alensecurity10things-2/) **Published:** September 4, 2026 **Author:** ctierney **Content:** {“id”:”2085650″,”name”:”AlenSecurity10Things”,”hash”:”f49fc0651e7365886417″,”slug”:”97041555″,”content”:null,”testId”:null} --- ### [AlenSecurity10Things](https://alensecurity.com/alensecurity10things/) **Published:** August 30, 2026 **Author:** ctierney **Content:** {“id”:”2085650″,”name”:”AlenSecurity10Things”,”hash”:”f49fc0651e7365886417″,”slug”:”97041555″,”content”:null,”testId”:null} --- ## Categories ### [Uncategorized](https://alensecurity.com/category/uncategorized/) --- ### [Access Control](https://alensecurity.com/category/access-control/) --- ### [Monitoring Solutions](https://alensecurity.com/category/monitoring-solutions/) --- ### [Blog](https://alensecurity.com/category/blog/) --- ### [Locksmith](https://alensecurity.com/category/locksmith/) --- ### [Security](https://alensecurity.com/category/security/) --- ### [Video Monitoring](https://alensecurity.com/category/video-monitoring/) --- ### [Video Analytics](https://alensecurity.com/category/video-analytics/) --- ### [Design](https://alensecurity.com/category/design/) --- ### [Posts](https://alensecurity.com/category/posts/) --- ### [Digital](https://alensecurity.com/category/digital/) --- ### [Creative](https://alensecurity.com/category/creative/) --- ### [Commercial Security Systems](https://alensecurity.com/category/commercial-security-systems/) **Description:** Alen Security offers versatile commercial security systems to help you enhance visibility and control over your facility. --- ### [Warehouse Security](https://alensecurity.com/category/warehouse-security/) **Description:** Alen Security specializes in warehouse security solutions to help logistics and distribution centers enhance their visibility and protection. ---